" ITREALMS: BPSR recognition for excellence: NCC sets new benchmarks for transparency, consumer protection - ITREALMS

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Tuesday, June 30, 2026

BPSR recognition for excellence: NCC sets new benchmarks for transparency, consumer protection - ITREALMS

ITREALMS ... making leadership SENSE with digital news!

​The Nigerian Communications Commission (NCC) has earned significant recognition from the Bureau of Public Service Reforms (BPSR) for its commitment to transparency and service delivery, reports ITREALMS.
BPSR recognition for excellence: NCC sets new benchmarks for transparency, consumer protection - ITREALMS
During the commemoration of the 2026 United Nations Public Service Day, the NCC was celebrated for its consistent progress in reform implementation and service delivery.

​The Director-General of BPSR, Mr. Dasuki Arabi, commended the participating Ministries, Departments, and Agencies (MDAs), noting that their commitment to transparency and open governance aligns with established public service standards.

He highlighted that the annual event serves as a vital platform for recognizing agencies that demonstrate superior performance in service delivery.

​Building on its previous success as the second-best-performing federal agency in the 2025 website performance assessment, the NCC’s standing was further validated in this year’s expanded evaluation. 

The 2026 assessment utilized a broader set of criteria, including Freedom of Information (FOI) compliance, fiscal transparency, the Integrity Index, and Service Assessment Tools (SAT).

This recognition aligns with the Commission's ongoing efforts to enhance telecommunications industry accountability. 

These measures include, the NCC publishes Quarterly Network Performance Reports, which provide detailed, nationwide assessments of infrastructure reliability and quality of service.

​Also. Mobile Network Operators (MNOs) have been directed to simplify their tariff structures, ensuring that information provided to consumers is clear and easy to understand.

​Additionally, operators are required to comply with updated Corporate Governance Guidelines, which emphasize stronger corporate accountability and improved operational performance.

The Commission has placed significant emphasis on the proactive publication of clear, comprehensive, and timely data on industry activities to keep the public well-informed.



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