" ITREALMS: 2011-04-10

Wednesday, April 13, 2011

Telecom to add N826bn to Nigeria’s economy – GSMA

The Global System for Mobile Association (GSMA) has predicted that telecommunications could add N826 billion to Nigeria’s economy in the next four years.

According to the Special Government Advisor to GSMA, Mr. Ross Bateson accompanied by the Marketing Director, GSMA Mr. Sandra Gilligan, who was in the country to present the Analysys Mason report to the Nigerian media, said mobile broadband could hugely contribute to the Gross Domestic Product (GDP) of the nation.

In the report tagged Broadband Imperatives: Capacity Spectrum, the GSMA advisor said that key social and educational benefits would add to the value of broadband, stressing that the new government after April polls must put policies in place to encourage growth.

He noted that though the GSM Association retained its original name, it has over-time seen a steady evolution of mobile technologies and services through wideband Code Division Multiple Access (CDMA), High Speed Packet Access (HSPA) through the consumer of Long Term Evolution (LTE) technology this year.

“Many of you will be aware of the first live LTE network in Stockholm and Oslo run by Telia Sonera which is now being spread further through their portfolio of companies to offer services in Denmark, Estonia and Lithuania. They will of course be joined by a number of other companies including Verizon in the United States.

They also said that Third Generation (3G) and Fourth Generation (4G) technologies have seen service offerings rise from simple voice, to a wider number of data services.

“Importantly, with the advent of HSPA, HSPA+ and now LTE, we now count streaming video as an important part of our service mix,” he said.

He traced the history of GSMA to 1987 when 15 operators committed resources to jointly develop a cross border digital system for mobile communications.

He pointed out that this became the global trade group for the mobile industry, representing the vast majority of mobile phone networks across the world.

“Now encompassing commercial, public policy and technical initiatives, ensuring mobile services work globally the Association’s members now serve more than 4 billion customers, more than 750 operator members across 218 countries and over 200 associate members, that is manufacturers and suppliers,” he said.

Mobile’s role in economic recovery, GSMA said is as the driver of investment, highlighting the fact that the industry is predicted to attract $800 billion investment, globally, during the next five years.

“This will be fuelled by demand for mobile broadband,” he said, emphasising that a recent World Bank analysis of 120 countries estimated that for every 10 per cent increase in penetration of broadband services, there is an increase in economic growth of 1.3 per cent,” he said.

On the mobile’s role in social value, Bateson said that globally policy makers have identified widespread internet access as a critical tool in social development.

“Mobile broadband provides a perfect platform to deliver social value,” he said.

According to him, the Analysys Mason, was commissioned by GSMA to produce a series of reports outlining the economic benefits brought by broadband.

He noted that the work-follow is a wider number of studies carried out by institutions including the World Bank which closely link broadband connectivity with GDP growth.

Bateson further said that this report documents the economic impact which increased broadband connectivity could have in Nigeria by 2015.

Nigerians, the GSMA advisor said, enjoy the internet on mobile devices offering Internet access through cyber cafes is being replaced by ownership of device.

Best-practice spectrum and taxation policies, he said, are vital to continued growth.

Mobile diversification and competition, the trade group said, entails diversifying through the broadband market in the country.

Significant investment is being created in a multi-player market, GSMA saying that a technology arms race is driving up user experience in HSPA – HSPA + - LTE.

Mobile broadband, the group said, is driven by HSPA and LTE could make 1.22 per cent contribution to Nigerian economy by 2015.

Broadband, GSM Association said, would add to existing contribution by mobile voice while the benefits include amplifying development of digital economy.

Policy, he said, necessities that free spectrum would exist at 2500-2690MHz thereby encouraging the free-up of digital dividend, create transparent and supportive tax system, put spectrum management in the hands of one agency.

Additionally, it would simplify environmental assessment process and broadband Imperatives, stressing that correct spectrum.

Remmy Nweke:
ITREALMS Online ... delivering news for ICT4D

2011: DDC plus ‘illiterate’ NYSC equals disenfranchisement

As Nigerians perform their civic responsibilities at the on-going general elections, some people have been disenfranchised due to poor computer knowledge of ad-hoc staff to understand the manipulations of the Direct Data Capturing (DDC) machines prior to the elections, writes REMMY NWEKE.
During the January 2011 registration of voters by the Independent National Electoral Commission (INEC) the deployment of Direct Data Capturing (DDC) machines was overtly to ensure transparency, but to what extent this effort has taken the nation, especially the electoral process depends entirely on the human capacity of the systems involved.

It is on this premise that the INEC picked on the members of the National Youth Service Corp (NYSC), unfortunately most of this NYSC members co-opted into the scheme to assist in delivering this transparency driven by Information Technology (IT) were not IT literates.

In order to cushion this, INEC went into partnership with some consultants who claimed to be IT experts to train its ad-hoc staff, most of who may have not seen or touched computer for the first time, hence the computer appreciation course for two days without hands-on left them to practice with the actual DDC machines itself during the registration exercise.

The result of the aforementioned scenario was that most Nigerians got their names missing in the final list of INEC, even after they were verified during the process for that soon after the registration was concluded, yet the NYSC members fail to discover the discrepancies in most voters’ card.

This goes to strengthen the saying in the computing world of ‘garbage-in, garbage out’, in other words it is what has been fed into the computer systems that could be accessed later or even printed out.

Take the case of Lanre Ajo for instance, he had registered during the voters’ registration that lasted for weeks in January 2011 and also verified his cards afterwards.

According to him, during the registration, he had scanned his fingers for biometric purposes three times; his temporary voters card was printed out with his picture on it and during the postponed national assembly elections on April 2, 2011, he was told that his name was missing from the accredited list of voters, while his wife, whom they registered together in this ward was intact.

Further inquiries by him showed that as explained by one of the youth corpers, both his left and right fingers were not captured. Lanre went on to contact one of the supervisors at his local government, who simply told him that his case like eight others already discovered as missing names at the centre would be treated later. How later, the supervisor did not bother to explain as he jumped onto a waiting commercial bus converted as official INEC vehicle and drove away.

And during the April 9th national assembly elections, Lanre had gone back with the hope that his case and others like him, may have been taken into consideration coupled with the fact that there was a reported provision by INEC to allow those with registration cards to vote as long as their voter’s card have ‘Voters Identification Number (VIN)’.

For Lanre, the worst part of the scene has been that the NYSC members the fact that they messed him up with the registration, they still insist that even those with voters card cannot exercise their franchise. According to one of them, Biodun, the instruction from their so-called supervisor was that they should adhere strictly to the list given to them, outside that, sorry, they cannot help you. And that is how many Nigerians were disenfranchised in the on-going general elections.

Lanre Ajo may not be alone in this dilemma at the Orile-Oshodi polling unit as there was report that at ward 05, Units 1 and 2, names of 92 electorates were missing on the accreditation list in Ode-Omu in Osun State.

At 061 Mobolaji Johnson polling unit in Lekki Phase 2, many residents reportedly expressed surprise to discover their names were missing from the INEC list, while at Oworonsoki, Lagos, about 500 names also were missing from Oworonsoki polling unit with one of the contestants as victims.

Peter Nkanga reported from Kastina that missing names was a widespread omission in the on-going general elections, quoting Mr. Onoleke, a unit supervisor as saying that he had discovered two people’s names missing in his unit. Also, Uchenna Nwafor, an NYSC member and ad hoc INEC’s presiding officer in Mallamawa Low Cost polling unit in Daura Local Government of Katsina, revealed that, at least, 110 people could not find their names on his list.

Nwafor pointed out that there were about 547 people registered in his unit “But as they came for accreditation, we discovered their names were not in the register. What we are doing is to compile their names and submit them to INEC for necessary action to be taken.”

For the former Minister of Mines and Steel Development, Alhaji Sarafa Tunji Isola from Ward 5, Mokola area of Abeokuta, Ogun State, had complained of some hitches in the electoral process including his missing name from INEC accreditation list.

On discovering this, Isola smartly put-up a call to a top INEC official in the state, and complained about his missing name and he was told to tender the Voter Identification Number (VIN) on his card and other details whenever he would cast his vote.

According to him, he made inquiries to find out because he was aware that this errors could happen and INEC has already made a provision; “if your name is not on the list, your VIN number on the card will be written down with your date of birth and your name, you’ll be allowed to vote.”

Isola described this as a technical problem, stressing that it’s not just fair to disenfranchise people on account of technical fault.

“To me, this one has been resolved and those people with similar problems would also be allowed to vote. At the end of the day, what matter is being allowed to exercise your civic right,” Isola submitted, but the fact is that all fingers are not equal as showcased in the case of Lanre and Isola, whereas the important thing is to make the process very even for all eligible voters, especially the ordinary citizens of this country.

May be INEC needs to listen to the recent lamentations of the Nigeria Computer Society (NCS) on the use of professionals in delivering its IT components of the election, according to the president, Prof. Charles Uwadia, particularly, over a number of steps and activities by INEC among which was the appointment of an ICT Consultant /Adviser to the Commission’s chairman, Prof. Attahiru Jega; who the group claimed is not a registered IT professional in the country, with NCS or with the IT education regulator, the Computer Professional Registration Council of Nigeria (CPN).

They also highlighted the fact that there should be specifications for contracting three firms to deliver 132, 000 units DDC machines for the forthcoming compilation of fresh voters’ register and other electoral process for 2011. Just as NCS decried the manner of conducting training for personnel who were deployed to manage or handle the DDC machines for just two days prior to the exercise, saying it was not professionally acceptable to the society.

NCS, thus, insisted that all INEC’s personnel carrying out core IT professional duties in the Commission as matter of urgency should be registered professionals as stipulated in Act 49 of 1993, stressing “All persons to interface and operate the DDCM must be trained and certified by professional institutions registered by CPN.” This is in addition to “all contracting firms who are not registered with CPN should have their contracts revoked.”

INEC had awarded contracts for 132,000 Direct Data Capture machines worth N34,517,640,000 billion for the exercise and now to assume that this huge investment was meant to disenfranchise Nigerians would be wrong, rather, it had to do with human capital, which Nigeria and Nigerians need very fervently accompanied with education on electoral law or civil duties in Nigerian schools at all levels.

As it is, there is nothing INEC is doing to remedy the situation to enable more Nigerians mostly those that fall into the category of Lanre Ajo to perform their civic duties. Though he was bemused whether to take INEC to court, yet he has this fear that before the court would decide the election must have come and gone. So, his disenfranchisement still holds, therefore making the court process a no-go area or choice to overcome his predicament.

In effort to ensure he participated in the 2011 elections, Lanre went online to INEC website and filled in the feedback form at http://www.inecnigeria.org/contact-us/, what he got was “Failed to send your message. Please try later or contact administrator by other way.”

However, Lanre also tried out an electronic mail (email) at the INEC, which turned out to be INEC Citizen Support initiative. A few minutes later an automated response arrived in his email, reading “Dear Lanre Ajo, Thank you for contacting INEC Citizen Support Voter Contact & Response Center (VCRC). This message is to confirm that we received a service request with tracking # 57174 from you.

“You can view and update your service request here:

support.inecnigeria.org?cmd=ticket&key=57174Z32641EC9D60810AB3687AE3387272737.

“We will respond immediately after processing your inquiry.”

As we wait for the immediate response by INEC as promised in the last contact made by Lanre, he could not come to terms why he cannot vote. Can somebody tell Lanre any other ways before the elections finish on April 26?

Aside given adequate time for training of the ad-hoc staff bearing in mind the implication of such shabby attempt as being suffered by Lanre among many others, the software application should be updated to accommodate prompts to stop printing of the voter’s card if the finger prints and other essentials were inconclusive.

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World Bank says virtual economy provides $3bn jobs

The latest study by the World Bank Group’s Information Development (InfoDev) programme has shown that virtual online currencies and digital work now provide real income opportunities to poor and unskilled workers in developing countries.

ITRealms Online recalls that InfoDev is a global technology and innovation-led development finance programme of the World Bank and International Finance Corporation (IFC).

The new study, Knowledge Map of the Virtual Economy, indicated that over 100,000 people in countries such as China and India currently earn a living through online games and websites disseminating micro-tasks.

A press statement from World Bank and IFC endorsed by Nadine Ghannam, showed that jobs in the virtual economy include micro-tasks like categorizing products in online shops, moderating content posted to social media sites, or even playing online games on behalf of wealthier players who are too busy to tend to their characters themselves.

“The study estimates that the market for such gaming-for-hire services was worth $3 billion in 2009, and it suggests that with suitable mobile technologies even the least-developed countries could benefit from this emerging virtual economy,” Ghannam said.

The Programme Manager of infoDev, Mr. Valerie D’Costa, was quoted as saying that developing countries’ roles in the digital world have been mostly limited to users and consumers, not producers. But today, a growing mesh of digital services is giving rise to a new layer of entrepreneurial opportunities with very low entry barriers.

Additionally, the infoDev’s Lead ICT Policy Specialist, Mr. Tim Kelly, said, some of the poorest people in the world are already connected to digital networks through their mobile phones.

“The study shows that there are real earning opportunities in the virtual economy that will become accessible as mobile technology develops. This could significantly boost local economies and support further development of digital infrastructure in regions such as Africa and southeast Asia,” he said.

Whereas the virtual economy unlocks a plethora of business opportunities, the report noted that not all these activities were viewed positively.

According to the infoDev study, certain business ventures and services offered may actually detract from the experience of other Internet users.

For example, harvesting and selling online gaming currencies or mass clicking ‘Like’ on corporate Facebook pages can create an unfair environment where legitimate game play and user opinion loses value and is represented inaccurately.

“Entrepreneurs should focus on digital micro-work that benefits society,” he said.

Examples include transcribing books, translating documents, and improving search-engine results,” said Dr. Vili Lehdonvirta, a researcher at Helsinki Institute for Information Technology and the main author of the study.

The World Bank Group is one of the world’s largest sources of funding and knowledge for developing countries. It comprises five closely associated institutions: the International Bank for Reconstruction and Development (IBRD) and the International Development Association (IDA), which together form the World Bank; the International Finance Corporation (IFC); the Multilateral Investment Guarantee Agency (MIGA); and the International Centre for Settlement of Investment Disputes (ICSID).

Each institution plays a distinct role in the mission to fight poverty and improve living standards for people in the developing world.

Remmy Nweke:
ITREALMS Online ... delivering news for ICT4D

Eagle Search to deploy SMS for emergency services

Lagos-based non-governmental organisation (NGO), the Eagle Search and Rescue Services Nigeria, is to deploy Short Messaging Services (SMS) for its emergency services offered to the informal sector of the nation’s economy, even as the company plans to create over 15,000 jobs nationwide.

The chief executive officer, Eagle Search and Rescue Services Nigeria, Chief Sunday Olubamidele Ajanaku, said in Lagos that his firm in effort at offering Nigerians free group life and accident insurance, especially in the informal sector, intends to take advantage of Information and Communication Technology (ICT) tools to achieve its goal.

One of the firm’s objectives, he said, including the creation of over 15,000 jobs nationwide from its services.

According to him, Eagle Search and Rescue Services Nigeria is an indigenous outfit incorporated to carry out business of general data and statistic services such as monitoring, searching, rescue, ambulance and medicare assistance to every victim.

This, he said, could be achieved by making available adequate and prompt medi-cares at all designated government and private hospitals to the reach of the masses almost at every location of accident scene across the country.

Additionally, he said, that his firm would carry out business of information, welfare and notice alerts to all Nigerians nationwide, especially during an emergencies.

While carrying out these services, Ajanaku noted that his firm would assist and give prompt rescue as well as payment of hospital cum medical bills and other associated benefits from the partnering insurance companies.

“Our business of sponsored information alert services include on general life and accident insurance scheme to all informal sector of the Nigeria economy,” he said, stressing that part of their assignment is to link up victims with their relations through a general data base and multiple purpose identification cards to be issued to the subscribers of the scheme at a very meager amount that is not in excess of N1000.

Therefore, Ajanaku pointed out that in ensuring that they deliver services promptly ICT would come to play, especially the use of SMS.

At present, he said, they are in discussion with some of the mobile telecommunications operators, whom they are holding to heart at the moment.

He insisted that the focus on informal sector was because their investigations have showed that majority of those that lose their lives during road accidents are mainly from this sector.

He listed other stakeholders in the project to include the National Emergency Management Agency (NEMA), Nigeria Police Force, Federal Road Safety Commission (FRSC), AVRIS, Nigeria Red Cross Society, Federal and States Fire Services, Federal and States Traffic Management Agencies, Federal and States Ministry of Health, Media and federal and States Ministry of Education to name a few.

He noted that based on the reports from the National Bureau of Statistics (NBS), Nigeria’s unemployed figure is about 12 million with most of them being the youths, which represented about 49.9 per cent of the population between the ages of 18 and 24 years old.

The Eagle Search and Rescue Services Nigeria, Ajanaku said, would employ not fewer than 15,000 youths between the ages of 18 and 40 before the end of June this year after the first phase of recruitment must have been completed.

As said by him, from this month of April, Eagle Search and Rescue Services Nigeria plans to recruit various personnel including writers, enumerators, house-to-house or office-to-office as well as market-to-market registrars, who would be collating information from subscribers free.

“The initial recruit of 7,200 is expected nationwide,” he said, advising that beneficiaries comprise those who may not be computer literate as plans have been made to accommodate them in the scheme.

He emphasised that those with computer knowledge are permitted to register online free of charge with an attachment of their recent passport photograph and blood group, genotype through www.eaglesearchng.com.

Ajanaku who was accompanied at the briefing by Pastor Ajisafe Adewunmi, Mr. Henry Ejionu of UBA Metropolitan Life, Executive Director, Mr. Oladipo Olunwemimo, general manager, Mr. Olumide Sampson Oja and consultant, Mr. Dele Adesogan, maintained that registration and data collation exercise for the scheme is expected to last for 60 days commencing from June this year.

Remmy Nweke:

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Multiple awards justify Zinox’s vision – Mukoro

The Managing Director, Zinox Computers, Mr. Emomine Mukoro, has said that the firm’s recently multiple awards have justified its vision of emancipating Africans through Digital Knowledge Democracy (DKD).

Speaking at a brief ceremony held at the Zinox headquarters to celebrate some of the recent awards, Mukoro said top of the awards was the Best Computer Manufacturer of the Year from the National Information Technology Merit Awards (NITMA), a body set up by the Nigerian Computer Society (NCS) and the Most Valuable Computer Manufacturer of the Year from the Titans of Technology.

He said that these industry recognitions and awards justified Zinox’s vision for Digital Knowledge Democracy, the operational platform conceptualized to alter positively the destiny of many Africans.

“The multiple awards that we have received, especially in the aftermath of the successful supply of 80,000 Direct Data Capturing (DDC) machines to the Independent National Electoral Commission (INEC), justify our corporate resolve to provide knowledge tools and skills that are tailored to the emancipation of the African,” he said.

Zinox, he said, believes that Information Technology (IT) has the capacity to turn around the under developed circumstances of the Africans and unleash potentials for greatness.

Mukoro also said that these awards would encourage Zinox to greater quest for excellence, underscoring the fact that the recent supply of DDC machines was quite an accomplishment, especially looking back at the elections that were postponed for inability to supply ballot papers.

Zinox, Mukoro said, is ready to exceed the growing expectations from Nigerians in particular and Africans in general.

He used the opportunity to congratulate the chairman of Zinox, Dr. Leo-Stan Ekeh, who was a few days ago named the ICT Personality of the Year for his unrelenting commitment to the transfer of technology by catalyzing access to ICT equipment and capacities.

Further, he said that the award was well deserved given the credibility that the Zinox chairman brought to the entire Nigerian IT sector through his leadership in the DDC machines feat.

“There would have been no voters’ registration in January 2011 without the character of Leo Stan Ekeh driving Zinox,” he declared.

Mukoro recalled the last quarter report of IDC in 2010 which confirmed Zinox as the Number 1 PC brand in the country, elucidating that the challenges ahead were enormous since it is more difficult to remain at the top.

Management, he said, has put everything in place to ensure that employees perform optimally while new quality personnel are being hired both locally and internationally, production processes are safer and digitalized, and the working environment is primed to achieve stated objectives.

“We have done it in Nigeria and we can do it in every other country in Africa,” Mukoro asserted.

Zinox Computers pioneered the local manufacture of computers in Nigeria barely ten years ago as the country’s First Internationally Certified Branded Computers. Armed on its debut with Microsoft’s WHQL certification and consequently with the NIS ISO 9001 – 2000 Quality Management Systems certification, the brand effectively established itself as the number one Nigerian computer brand with a vision to be Africa’s best.

Remmy Nweke:
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NCC beefs up task force on quality of service

Determined to raise the quality of service (QoS) in the nation’s telecommunication sector, the regulator, Nigerian Communications Commission (NCC) has beefed up its newly set up Task Force on QoS).

The Executive Vice Chairman (EVC), NCC, Dr. Eugene Juwah, made this disclosure while delivering a paper on ‘Telecommunications Business in Nigeria: How Far?’ during an international communications lecture organized by the Nigeria-Swedish Chamber of Commerce in Lagos, at the weekend.

According to him, in the recent restructuring as an institution, NCC has beefed up the newly created monitoring and enforcement unit of the Commission to make it more equipped to monitor and ensure compliance.

”In line with this, we have given more emphasis to the issue of Quality of Service (QoS). We set up a taskforce, finalized on the draft regulation and key performance indicators that will make the operators fully accountable on such issues, and has put our monitoring and enforcement unit ready to tackle this seemingly intractable problem,” he said, stressing that part of the solution to this is the need for massive investment that is still needed to sustain the level of growth.

He also noted that recent flagged-off of the nationwide registration of existing Subscriber Identification Module (SIM) cards across the network was because NCC considered the exercise as veritable means to checking meaningful growth in the sector.

”We consider this as a very important aspect of managing a structured growth as it will provide the regulator with definite and reliable statistics about the subscribers on the network,” he said.

Juwah explained that the SIM card exercise would enable security agencies to effectively fight crimes associated with the use of mobile phone services and even assist the regulator in the introduction of news services and solutions such as Number Portability.

”It will assist other agencies of government who need very reliable statistics as well as the operators that need to predict the preferences of their diverse customers,” he said.

Juwah also told the audience at the event presided over by the publisher of Vanguard Newspapers, Mr. Sam Amuka-Pemu, and attended by Swedish ambassador to Nigeria, Mr. Per Lindgarde that whether in business or pleasure, communications is always playing a part.

“It will be difficult to find anybody in this hall without one form of communications gadget or another. So, in all its ramifications, we are all involved,” he said.

Telecommunications business in Nigeria, he noted, is an area of primary interest to the Commission, underscoring the fact that the present and future of telecommunication business in Nigeria is so diverse.

He traced the evolution of telecommunications business in Nigeria to the period covering over 100 years, from the colonial era through our political independence in 1960, to the year 2000.

“From 1886 when the first telegraphic submarine cable was laid by the British firm, Cable & Wireless Ltd to independence in 1960, Nigeria had 18,724 fixed telephone lines,” he said.

And between 1960 and year 2000, Juwah pointed out that the active subscriber base had grown to 400,000 fixed lines for the then estimated 120 million of population.

“This long period was characterized by several restrictions to the sector, and particularly by monopolistic approach to telecommunications businesses as was globally dictated then. Although liberalization began to manifest in the early 80s, the 90s, was still not as eventful,” he said.

However, the NCC boss said that the most eventful period was the historical evolution of the Nigerian telecommunications sector between 2000 and 2011.

“The underlining factors that pushed this phase up the ladder of history include a strong desire on the part of a democratic government to liberalize the sector, and the subsequent enthronement of a strong independent regulatory regime sustained by professionals with clear vision and purpose about global trends in telecommunications evolution and its business potentials, and how to translate them for services delivery within our geographical entity,” he said.

He noted that although the deregulation of the sector began in 1993 when the establishment of the Nigerian Communications Commission was prescribed by Decree 75 of 1992, some segments of the market were still restricted to the monopoly incumbent operator until the operator came under the oversight of the telecom regulator in 2001 when it was formally licensed as an operator.

Remmy Nweke:
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