" ITREALMS: 2009-05-03

Wednesday, May 06, 2009

Confusion trails e-payment directive


Confusion now trails the recent directive by the Accountant Generation (AG) of the Federation over the introduction of electronic payment (e-payment) system in the nation’s public sector.

ITRealms Online gathered at the weekend that some Ministries, Departments and Agencies (MDAs) may have misunderstood the directive of total end-to-end electronic payment system to the temporary solution, which is a mixture of partly electronic and partly manual, otherwise, tagged e-manual among stakeholders.

According to our sources, most of the MDAs instead of routing for the real thing, which is the end-to-end electronic payment, they assumed that the temporary solution, christened ‘e-manual,’ was in the actual sense what e-payment is all about.

ITRealms Online recalls that in the fourth quarter of 2008, the Federal Government (FG) had declared war against all cash and cheque payments with the mandate to commence e-payment from January 1, 2009, in all transactions in the public sector across all the MDAs.

Electronic payment is defined as the “ability to pay your suppliers, contractors, vendors and even staff electronically at the touch of a button and affords electronic users to send all payments’ instructions electronically and receive the feed backs electronically.”

As said by the Accountant-General of Federation, Mr. Ibrahim Dankwanmbo, during a recent seminar in Abuja, payments would from January 1, 2009, be conducted electronically to the beneficiary’s account and not with cash or cheque instruments.
This, he said, is part of strategies to enthrone a cashless public service and discourage corruption, while boosting accountability and transparency.

Lamenting the amount of confusion that has pervaded the nation’s public sector in the wake of the electronic payment regime, renowned e-payment expert and chief executive of Nigeria’s leading software-based solution provider, Systemspecs Limited, Mr. John Ubaro, warned that if this chaos is not immediately checked, the nation may be heading deep into backwardness.

He attributed the confusion to the avalanche of current payment systems in the country, top of which is the issuing of cheques and manually delivering the schedules to the likes of Pension Fund Administrators (PFA), cooperatives societies, National Housing Fund (NHF), National Health Insurance Scheme (NHIS), trade unions, and banks to mention but a few.

He noted that multiple payment portals with wrong impression about e-payment from banks, which often constrain customers to one bank, have not been helpful in understanding what constitutes true e-payment.

Ubaro explained that what it entails is that there is an automated end-to-end electronic payment, which could be initiated from an office, thereby reducing work and not increase it, leading to a pleasant experience.

According to him, e-payment does not mean what is obtained in most of the MDAs, including manual delivery of payment instructions to banks through Compact Diskettes (CDs), flash drives or even email attachment.

Maintaining that once a customer hops from one bank’s internet site to another, it is no longer e-payment, just as he decried the attitude of restricting customers to one bank or even making payments on one platform, and submitting schedules on another. This, he said, negates the notion of e-payment.

“Once a customer surfaces at a bank branch, it is no longer e-payment,” Ubaro insisted.

To surmount these challenges, he said, that SystemSpecs, for instance, three years introduced Remita, one of its web-based versatile electronic payment solutions, which affords customers either individual or corporate to pay or receive salaries or payments directly in their accounts and issue e-cheques to any person or contractors.

“All from the comfort of your home or office, as long as there is Internet linked Personal Computer (PC),” he asserted, outlining the relevant parties in e-payment sphere to include the end users, which cut across MDAs, corporate entities and individuals, then application service providers, switches and settlement houses, banks and finally the regulators.

He advised the government to ensure that the internal processes were got right for enthronement of real end-to-end e-payment structure. He also urged those who want to remain manual to be manual instead of the half-baked e-manual, which is at the root of the e-payment confusion presently.

Also speaking, a member of the Central Bank of Nigeria (CBN) Think Tank on e-payment, Dr. Hakeem Bakare, told ITRealms Online that the nation has even shifted its attainment date earlier than scheduled, that is, instead of 2011, it would now be before the of this year, 2009 based on the FG’s latest mandate on e-payment.

The committee made up of stakeholders drawn from both financial and banking institutions, he said, has been having regular interactions with the CBN officials and strongly believes in end-to-end e-payment solution for the country.

“And it is the ultimate for Nigeria,” he declared, criticizing some MDAs for thinking that e-manual, which is a temporary measure pending when they would migrate holistically to pure end-to-end remedy to have overtaken the actual e-payment.

“It is a misconception of AG – Accountant General’s – directive,” he said and called for caution, noting that a situation whereby every Dick and Harry now carry one solution or another claiming to be offering electronic payment to the MDAs, which eventually leaves them with half manual and half electronic activities is not the best for the country.



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Recession: ICT4D to the rescue


The raging effects of global recession have left ICT stakeholders with varying options. For most of them, ICT for Development (ICT4D) is central to economic change, reports REMMY NWEKE.

Since the proclamation of economic recession by the super powers of the world led by the United States (US), at the last quarter of 2008, the truth remains that all has not been the same again. Millions of workers have been sacked globally across all sectors of the economy including Information and Communication Technologies (ICT) sector.

But one unique aspect, according to experts is that ICT for Development (ICT4D) holds the key to rebirth.

In the beginning it was fear upon fear, arguments and counter-arguments, but as time went on, experts are coming to terms with the reality as some have began to emerge with various solutions to the quagmire.

Economic recession has been defined as the state of the economic declines, which encapsulates a widespread decline in the Gross Domestic Product (GDP), employment and trade lasting from six months to a year or even more, according to experts at Princeton University.

While the free open source-based encyclopedia, Wikipedia, stated that in economics, a recession is a general slowdown in economic activities in a given country over a period of time, or a business cycle contraction.

“During recessions, many macroeconomic indicators vary in a similar way. Production as measured by GDP, employment, investment spending, capacity utilization, household incomes and business profits all fall during recessions,” according to experts at Wikipedia. Noting that often than not, governments usually respond to recessions by adopting expansionary macroeconomic policies, which may include increasing money supply, increasing government spending and decreasing taxation.

Therefore, it could be rightly put that reductions in public expenditures due to economic recession regularly lead to setback of infrastructure investments as well as maintenance of even the existing ones.

In Nigeria, it is no longer news that virtually every ICT tool in the country is imported and in importation foreign exchange counts a great deal, especially when currency like in the case of Naira was already on the floor before the meltdown was pronounced.

Yet, some school of thoughts within the ICT stakeholders strongly believe that ICT4D has the key, if not the solution itself. For instance, it is widely accepted that when people are stressed in any form, be it economically or psychologically, they tend to make more use of ICT tools in search of openings. Therefore, it goes that more people are likely to make more calls and go online often than before in search of greener pastures and opportunities.

Investigations conducted recently by ITRealms Online, indicated that the prevalent fallen state of the Naira has not been accommodating, thereby provoking the sky-rocketing of some ICT tools’ prices. Top on this list are the Personal Computers (PC) and allied accessories.

According to the investigations, local PC manufacturers are lamenting the effect of the recession while those trading in telecommunications sub-sector, seem to be smiling to their banks without much ado, although their operating expenses are yet to be ascertained since they import even mobile phone casing for promo.

This left observers to say that their smiles could only be temporary as long as the recession lasted.

It was further revealed that staff recruitment in most of the telecommunications firms have been put on hold, at least, in the first quarter of 2009.

Nigeria-based Original Equipment Manufacturers (OEM) also called PC assembly plants started to feel the effect in less than six months after the United States officially declared that its economy is in recession. Even as some industry experts predicted it would be noticeable around September, that is, in the fourth quarter of this year in an economy like Nigeria. This was confirmed by one of the management staff of a computer assembly plant in Lagos.

Nigeria currently has several computer plants, but only four were recognized by the government during the immediate past administration of Olusegun Obasanjo, namely Zinox, Omatek, Brain and Beta. While the only supposedly mobile phone plant by Chinese ZTE has since closed shop.

For instance, a 10-inch laptop with the original Microsoft home edition operating system, which hitherto cost estimated N50,000 (about $500) now goes for N120,000 (about $1000). This shows an increase of over 110 per cent.

Further confirming this situation, traders at the popular Computer Village, Ikeja-Lagos, lamented that the current economic meltdown has taken its toll on them, as both traders and dealers were visibly complaining of exceptional low patronage in the last four months into the New Year.

All the traders who commented attributed the unprecedented lull in business to the impact of the economic meltdown and the rise in the dollars, which currently exchange for about N150 per dollar on official rate, but at the parallel market it is higher and that is where most micro entrepreneurs go.

According to them, if you are to import as it were, banks normally demand for visiting visa of the country where the import would be coming from, in order to exchange dollars, even when they just need to place an order, hence it is somewhat difficult for them to approach banks for the official rate to even take effect.

“The increase in the value of the Naira has badly affected sales because the exchange rate is a determinant of the prices of our products,” one of the computer importers at the popular Computer Village, said, appealing to Central Bank of Nigeria (CBN) to come to their aid. Just as a Hewlett Packard (HP) D7094 laptop which sold at N80,000 prior to December 2008, now sells for between 125,000 and 130,000, to name a few.

National President, Association of Telecommunications Companies of Nigeria (ATCON), Dr. Emmanuel Ekuwem, called for caution whilst tasking the government to probe salaries of Nigerian mega-chief executive officers of high-profile companies, mostly banks, so as to keep whatever level of recession Nigeria currently experience in check.

As indicated by him, the alarm has become imperative because the US experience has shown that mega-CEOs, especially in the banking and financial sector were in the root of the crisis and cannot come low despite bail-out by the Obama-led government.
Arguing that most of the mega-CEO’s remunerations are unrealistic and if not checked now may culminate in further distress in the mega-banks, pointing out that most of them live in out of reach affluence, which may have a long time effect.

Ekuwem, who is the Executive Vice Chairman, Teledom International Group, also said that the current ravaging global economic meltdown has negatively affected the industry, even though some school of thought may disagree, suggesting that Nigeria was already down before the meltdown, yet evidence has shown that the nation’s kind of meltdown may be an accumulated one due to some factors.

These, he listed to include the daily depreciating and weakening value of Naira against the United States dollar as well as the nation’s import dependent economy. Asserting that 99 per cent of facilities in ICT sector, for instance, are imported into the country, which does not augur well for the country, “It means that our ICT industry is import dependent,” he said.

Therefore, he said, that Nigeria’s ICT industry is negatively affected by the global meltdown. Pointing out that export would improve the value of Naira, just like importation no matter how little at this time of recession, would continue to weaken the Naira.

He advised the government to focus more attention on how to improve the few science parks in the country and increase the nation’s importation quota, at least, in construction of Very Small Aperture Terminal (VSAT), some antennas, local casing of some ICT tools, which could be used for mobile phones and PCs such as cover casing.

For the Regional Director, D-Link West Africa, Mr. Chris Uwaje, cybersecurity challenges should be accelerated to become the critical mass of Nigerians daily lives, warning that as the global financial meltdown deepens the key players would try to outsmart themselves by playing hide-and-seek of looted economies, especially via online.

He said, developing counties like Nigeria would remain vulnerable to cybercrime, unless urgent and smart steps are taken, describing the current meltdown as having similarity with cyberspace menace.

“The current global meltdown means different things to different people, just as cybercrime and cybersecurity mean different things to different governments,” he declared.

According to him, the bailout adventure may lead nowhere for Nigeria, unless multi-parallel actions of leadership political-will for re-designing, rebuilding and fortifying National Information Infrastructure (NII) as well as building commensurate Information Society code-warriors are taken seriously simultaneously.

Based on his personal evaluation, cybercrime and cybersecurity activities will increase by about 53 per cent in the next half decade (2010-2015), noting his projection was partly derived from lessons learnt from Bernard Madoff gate, assumed to be the largest fraud schemes in history. Insisting that in reality, many investment businesses are doing badly and will go down, but not before they deal a damaging blow to their victims.

On the central role of Information Technology (IT) in the inter-play of global meltdown, he outlined some advice including strengthening federal leadership on cyber security, declaring that cyber infrastructure should form a strategic asset and establishment of the position of national cyber advisor, who will report directly to the president and be responsible for coordinating federal agency efforts and development of national cyber policy.

Addressing members of the Abuja branch of the Institute of Directors (IOD), recently at a session tagged: 2009 Information and Technology Evening, the Executive Vice Chairman, Nigerian Communications Commission (NCC), Dr. Ernest Ndukwe, said advancement in modern technology has put Nigeria at par with the rest of the world, even as deployment of IT is the panacea for executives to scale through the current economic meltdown.

Equally, he said that the Nigerian Directors, whether in Public or Private practice have no excuse to fail, because they also have enablement like their counterparts in any other part of the world. Pointing out that instead, the Directors have the advantage of assembling these technologies, which if properly utilized, could lead to efficiency and heightened productivity gains.

“The primary responsibility of Senior Executives and Directors is to run the affairs of their organizations efficiently by employing most modern facilities to enhance efficiency and consequently lead to better corporate performance,” Ndukwe said.

Noting that liberalization of the ICT industry since 2001, has led to widespread availability and networks, just as he enumerated some of the tools to include Blackberry, iPhone, Universal Serial Bus (USB) Modem Stick, Enterprise Application Software, Mobile Enterprise/Applications (Mobile ERP) e-Business Tools, e-hr, e-Audit, e-Banking and Internet Banking, among others, and if properly harnessed would lead to productivity gains and workflow efficiencies.

This, he noted, can only happen when Executives have access to their e-mails, calendars, and documents at a moment’s touch, emphasizing that a recent survey of Blackberry users, for instance, showed that on average, they recovered about 54 minutes a day, by being able to work remotely, which translates to a gain of 196 business hours a year.

“This tool, also improves workflow efficiency, because executives were able to remain fully functional members of their team while they were out of the office,” he said, outlining the merits USB modem stick, which has fully demystified the Internet technology as the enhanced stick provides it on the go

Looking at the stick closely before the Directors, Dr. Ndukwe said that the USB Modem Stick like the ones provided by all major telcos in the country presently, is “broadband on the Go.”

Powered by 3G technology, he explained that the sticks are almost identical to the data storage USB sticks, which enable the user to browse the web, send e-mails and download or upload large files at high speed.

Arguing that no forward looking business executive can succeed without using ICT for his business, noting that even with the presence of secretaries and Personal Digital Assistants (PDAs), gone are the days when executives can successfully work without the use of ICT business tools.

“For the first time in our history, Nigeria is at par with the rest of the developed world during a global revolution. Thanks to our participation in the global telecommunications revolution, Nigerian Executives have access to the same tools employed by successful business and business Executives in the developed world. We can do what they do, access the same data that they do at the same time as when they do it,” he said.

Going by the above scenario, the tendency is that most CEOs would cut down on their trips and even when outside the office environment can still have access to some of their electronic files.

In the first instance, achieving this means investing in ICT to drive such initiatives and until, local production of ICT4D tools is paramount if the current wave of recession would not be drastic on our economy, even as focusing searchlight on mega-CEO could help in discovering their excesses before it gets out of hand.

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Stakeholders clamour for ‘plug & play’ graduates

Stakeholders in the Information and Communications Technologies (ICT) sector have called for plug and play graduates from the nation’s tertiary institution.

They made the request through the national president, Association of Telecommunications Companies of Nigeria (ATCON), Dr. Emmanuel Ekuwem, at the just ended first ICT Education Summit, which held in Lagos.

In his address at the occasion, Dr. Ekuwem said that the summit is a logical outcome of the yearnings, complaints, outcries, albeit lamentations on the part of the industry leaders, companies and employers of labour on the steadily eroding quality of Nigeria’s technical education based on ICT evolution.

“We may wish to wish for a plug and play graduate, that is one that leaves a university or polytechnic, gets employed and excellently discharges his or her schedule with very little or no on-the-job training,” he declared.

Ekuwem noted that this wish may not be utopian, after all, if the tertiary education in the country were founded on a sound ICT education, whilst they are still in the university or polytechnic.

The ICT industry, he said, remains a bastion of progress in the nation’s economy, hence as one of the fastest growing ICT markets globally it would be wise to structure the education system closely in line with this evolution.

“The policy, legal, institutional and regulatory frameworks that underpin the Nigerian ICT development are the collective envy of the world,” he said, noting that the current leaders of this revolution are no longer growing younger, and wondered how the progress would be sustained with the kind of graduates coming of the nation’s tertiary institutions presently.

“If the succeeding leaders of this digital revolution are not men and women of knowledge, digital depth and quality that mental agonies await us all,” he warned, especially if they have to handover to mediocre successors.

In another sense, Ekuwem, who is the chief executive of Teledom International Group, said that an industry without a sufficiently available critical mass skilled manpower and expertise is unsustainable.

He recalled that there was a time in this country when Nigerian graduates and engineering discipline specifically excelled wherever they found themselves, from the public to private sectors and even in the academia.

“What went right then and what have gone wrong now,” he quizzed?

Ekuwem was quick to note that it may be argued that the nation’s post-primary education system has failed by sending the kind of pupils to the tertiary institutions, hence, he asked what is the pedagogic state of the health of secondary institutions?

“Are there good laboratories, workshops, libraries and bookshops? How conducive is the learning environment? Are the teachers motivated and are they even well-trained and regularly updated. What are the indices for assessing the fitness of a secondary schools to produce ‘raw materials’ for the tertiary institutions,” he asked.

The aforementioned indices, he said, applies to the tertiary institutions and members of the academia.

“How up to date are the professors and the lecturers. In what state are the laboratories, updated curricula?” he said, wondering if there is any atom of truth
in the money-for-marks allegations.

Above all, he wanted to know if the tertiary institutions in the country have broadband internet connection, lamenting that officially, Nigeria is an English speaking country, therefore, English is taught, read and write in schools nationwide.

“Yet, how good is our students’ English, to read, grasp the salient points in each ICT subject which are taught in English,” he also asked.

ATCON further asked for a revisit to the one year National Youth Service Corp (NYSC) programme, so as to boost the technical competences of the ICT graduates, stressing that expertise is exportable commodity and therefore a major foreign exchange earner.

“A competent Nigerian ICT professional makes the Nigerian brand much more glittering anywhere in the world,” he submitted.

In his speech to the occasion, Minister of Information and Communication, Prof. Dora Akunyili, represented by a former Minister of Communications, Chief Olawale Ige, urged stakeholders to come up with initiatives that would make graduates from the nation’s tertiary institutions marketable anywhere in the country, especially at this era of ICT.

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M-Net dangles N14.7m on Naija Sings

Digital Satellite Television (DSTv) service provider, M-Net Nigeria is dangling $100,00a0 (about N14.7 million) prize money for the winner of its proposed Naija Sings reality show for Nigerian musical acts.

According to the Director for Africa at M-Net, Ms. Biola Adekanbi, Naija Sings is open to a wide range of musical acts and persons over the age of 18, in possession of valid proof of Nigerian citizenship stating that entry is free and there is no payment applicable to enter for the competition.

“Naija Sings is completely original format, so that in itself, says how committed we are to this market, we’re actively going out into the country and creating major customized series that best fits the culture and audience demand here,” she said.

In addition, she said that the best part is that Naija Sings is open to a wide range of musical acts, so whether you’re a sensational soloist, or part of a divine duo or even if you’re part of a group groove (of five persons or less), you too can enter.

She explained that interested potential participants should go to any custom designed audition booth nearest to them and sing one-minute of their selected song without using backing tracks or instruments.

Adekanbi said the audition will be taped and shortlisted successful candidates would be communicated and advised on the details of the next stage performance.

She also said finalists who make it past audition one will then be invited to perform at a regional final where three celebrity judges will evaluate their talent once more, stressing that two contestants from each region would head into the top 14 at which point audience members take over the judging.

Ms. Adekanbi further advised interested participants look out for the first audition in May and entrants should keep watching M-Net or log on to www.mnetafrica.com for audition details and more information on the series.

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Co-location forum gets 5-man committee

A five-man technical committee has been inaugurated to plan the proceedings of the Information and Communications Technology (ICT) Co-location forum scheduled for May 19 in Lagos.

A press statement made available to ITRealms Online and signed by the consultant, Telecom Answers Associate, Mr. Titi Omo-Ettu, said that the co-location forum is a high-level business discussion session designed for senior executives of participating firms.

He gave the names of the members of the committee to include a telecommunications engineer, Mr. Bako Wakil, a lawyer, Ms Rachel Ogan, two media practitioners, Messrs Obed Awowede and Remmy Nweke, as well as an Information Technologist Segun Sorunke, and telecommunications consultant, Mr. Titi Omo-Ettu.

ITRealms Online recalls that arrangements have been advanced for the successful hosting of the first-ever high-level business forum on co-location and infrastructure sharing of telecommunications facilities, being put together by Telecom Answers Associates (TAA) and the Nigerian Communications Committee (NCC).

Affirming this, the managing consultant, TAA, Mr. Omo-Ettu, noted that the forum has become imperative in the face of emerging technologies, stressing that the context of emerging technologies demands strategic business opportunities and regulatory issues arising from them.

He explained that the forum would examine the place of co-location and infrastructure sharing within the telecom industry in Nigeria as well as determine options available to the industry to improve on quality of service (QoS), whereas fast-tracking service expansion nationwide.

In addition, he said, the forum has been purposefully fixed to create an opportunity for equipment vendors and service providers to display case their products and services.

As much, he said, TAA has been holding consultations with senior industry players on the need to keep the tempo of developments in the sector sustained, especially as the world journey over the present economic crunch, which experts predict will change the dive hopefully before the end of next year.

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Recession: PMG tasks employees on prudence

THE Post Master-General (PMG) of the Federation, Mallam Mori Baba, has tasked employees of EMS Speedpost, the courier arm of the Nigerian Postal Service (NIPOST), to respond to current challenges by being prudent and efficient in the use of infrastructure to deliver optimal service.

Speaking at EMS annual conference in Lagos, at the weekend, the PMG identified decline in export and import volumes due to prevailing global financial crisis, and fall in capital inflow into the economy with negative impact on the growth of GDP to increase in the global unemployment level.

This, he noted has lead to a sharp decline in the volume of remittances from Nigerians in diaspora to stimulate the economy as some of the threats to the flurry of activities in the courier sub sector.

Others, he said, are the challenges in the capital market and the fall in the prices of crude oil which more than anything would affect the spending capacity at all levels of the socio-economic and political strata, including government at all levels.

“The bleak business outlook, notwithstanding, I have no doubt that we have the capacity to transcend the current challenges and continue to thrive by making the customers the centre of every action we take, and every decision we make,” he advised.

To achieve this, the PMG enjoined employees of EMS on innovation in improving on existing products and development of new ones, as well as being able to deliver value promised to customers right on target.

Equally speaking, the General Manager, EMS, Mr. Osadolor Eboigbodin, said there was need for EMS to be constantly re-orientated and sensitized to welcome and delight all customers, more so stakeholders so as to improve its position, market share and fortune in an era of economic recession.

Mr. Eboigbodin called for prompt response to customers and delivery partners’ enquiries and complaints, asserting that “the obvious challenges notwithstanding, we have to constantly exploit the advantages of our large network and competitive price to constantly maintain the rating of EMS Nigeria as a major courier both in the local and global market.”

“As you know, the best marketing outfit in the world can never sell a product that does not meet the changing expectation of the target market, talk of being ahead of innovations, not just following innovations behind always. So, first of all, we need to do some little remodeling of product and attitude,” he said.

The two-day conference with the theme: Unveiling operational and business strategies to improve service delivery and take advantage of the global economic meltdown, had in attendance all the zonal managers across the federation and is aimed at reviewing, formulating, developing and implementing business and other related plans for the improvement of EMS Nigeria service.

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Skype licensing you must know (6)

Terms: has the meaning given in the “Additional Terms” preliminary term above.
UI: the user interface of the Skype Software.

User Account: refers to the account with User ID and Password that You create for Your use of the Skype Software.

User ID: refers to an identification code You selected, which in combination with the Password, gives access to Your User Account.

You: You, the end user of the Skype Software, also used in the form “Your” where applicable.

1.2 References to the singular include the plural and vice versa, and references to one gender include the other gender.

1.3 Any phrase introduced by the expressions “including”, “include”, “in particular” or any similar expression shall be construed as illustrative and shall not limit the sense of the words preceding those terms.

2. License and Restrictions

2.1 License: Subject to the terms of this Agreement, Skype hereby grants You a limited, personal, non-commercial, non-exclusive, non-sublicensable, non-assignable, free of charge license to download, install and use the Skype Software on Your computer, phone or PDA for the sole purpose of personally using the internet communication applications provided by Skype and any other applications that may be explicitly provided by Skype.

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Number portability: Aigbinode wants speedy action

Apex telecommunications regulator in the country, the Nigerian Communications Commission (NCC), has been tasked to speedy action over the implementation of the proposed number portability.

Making this charge, last weekend, the Executive Vice Chairman, ZOOMmobile Limited, Mr. Ken Aigbinode, in an exclusive chat with ITRealms Online, said that speeding up actions on Number Portability would encourage competition among the operators, especially those with improved quality of service.

According to him, ZOOMmobile is very much disposed to number portability system.
Also, Mr. Aigbinode noted that infrastructure sharing is the way to the future, and as part of efforts in living this out, his firm is co-sharing infrastructure with other operators nationwide and would continue to encourage that aspect of its operation.

Number Portability (NP) allows subscribers to change their service provider without changing their telephone number.

“Number Portability offers immense benefits to subscribers because they can more easily change service providers without having to notify all of their friends and colleagues of a number change,” part of the consultation paper stated.

ITRealms Online recalls that NCC, recently decided to implement a ‘one-way’ Number Portability (NP) among operators as the exercise would be executed in phases.

According to a 33-page consultation paper on ‘Implementation of Number Portability in Nigeria’ released a few weeks ago, NCC indicated the modalities of implementing NP.

Just as NP is another tool to further increase the tempo of competition, among telecom service providers on issues of concern to the subscribers based on quality of service (QoS), customer care, Value Added Services (VAS) to name a few.

The Commission had reiterated its resolve to go on with the initiative because it serves as incentive for service providers to improve their quality of service and customer care options as well as availing them the option of entering into more roaming agreements through investment of some of their profits wisely.

“Typically, Number Portability (NP) rewards those service providers having better customer services, network coverage, service quality and pricing,” part of the paper read, indicating that the initial consultation paper on Number Portability will be implemented by all operators eventually in the country including exchange operators, Voice over Internet Protocol (VoIP), Next Generation Networks (NGN) operators and mobile operators.

“Transit or interconnection operators will also implement Number Portability as it relates to direct routing of calls to the proper serving or terminating network as calls traverse their network avoiding unnecessary rerouting of calls,” the paper further stated.

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Nokia unveils E75 in Nigeria

World leader in mobile devices manufacturing, Nokia, has unveiled a new product, Nokia E75 mobile phone, to facilitate business and communication into the nation’s market.

Speaking during a media launch in Lagos, General Manager, Nokia Nigeria, Mr. Philip De La Vega, said Nokia E75 is one product introduced into the market under its Nokia Eseries initiative and made from the quality materials one expects from the global brand.

“The Nokia E75 has a slide out QWERTY key pad and efficient three-step email setup,” he said.

According to him, this simplicity is achieved with the integration of Nokia’s corporate email clients, mail for exchange and IBM Lotus Note Traveler, which provide direct access to over 90 per cent of the world’s corporate inboxes as well.
 
“With the Nokia E75 we took a lot of inspiration from the Nokia 9300, which our first mini communicator,” said De La Vega, stressing that owners of the Nokia 9300 loved the messaging functionality with a full keyboard provided.

“In Nokia E75 we also used the traditional phone keypad a great deal. With the Nokia E75 we kept this essential ingredients, significantly upgraded all of the features and made it as compact as possible,” he said.

Equipped with a unique side slider, the richer email experience in the Nokia E75 brings all of the owner’s accounts into one simple to access and easy to use user-interface (UI), which supports the most common features for desktop email including expanding views, one click reply and sub-folder and hyper text markup language (HTML) support.

In addition, he said, the latest in stock from Nokia enhances email functionality, upgraded personal information management features such as the ability to create and respond to meeting requests, and contacts lookup and auto-complete, also make their debut in the Nokia E75.

This, he also said, has been built with special features for communication and business transactions, which help people to transact their businesses at will.
Equally speaking, Senior Marketing Manager, Nokia Nigeria, Mrs. Lola Daniels said, Nokia E75 is the first Nokia side slide with full keyboard that is designed for the best electronic (e-mail) experience.

She said the phone which weighs 138 grams comes with four Gigabytes, which serves as an excellent personal information management.

Daniels further explained that the phone has a five-hour talk time and an 11 days power standby, just as it has other great features which are easy to operate including a 3.2 mega pixel camera,50 email addresses to name a few.

Additionally, she said the product has been launched in South Africa and Dubai and will hit Nigerian market by this weekend.

Outlining that Nokia E75 also integrates tightly to other Ovi services, thus being shipped with Ovi Files, for storing files online, Nokia Maps, which works with the onboard A-Global Positioning System GPS, and Nokia’s games service, N-Gage, which is supported for the first time in a Nokia Eseries device.

The Nokia E75 comes fully equipped for quick and easy access to professional and personal emails. Consumers who use Microsoft Exchange at work can access their email using the preloaded Mail for Exchange mobile email client giving consumers real time access to their email, tasks and contacts as well as attachments downloads.

There are also a robust pack of enterprise grade features for business with underlying technologies that allow for effective security settings for corporate applications and data, making it a complete device that supports enterprise-specific deployments.

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Zinox seeks better bandwidth rate

The 2009 edition of the SatCom ended in Johannesburg, South Africa, with a swell by proudly Nigerian company, Zinox with a view to seek for better deal on bandwidth to drive its offerings.

Disclosing this, Zinox Chairman, Dr. Leo Stan Ekeh said that the launch at SatCom 2009 , was to expose the satellite industry on the continent with the Zinox brand of computers.

He explained that SatCom is a satellite conference and market where owners of satellites come to canvass to those who need satellite capacity, even as they actually pitch, using the process to give the best prices that are available anywhere in the world.

Ekeh noted that being a solid player in the computer industry in Africa, Zinox, the first Nigerian certified computer is giving the foreign brand a serious run in the big race to control a market that will yet be the biggest on the continent.

Also commenting, the chief executive of 03B, Mr. Greg Wyler, described the step as impressing, even as firm plans to send out low flying satellites that could provide low cost satellite bandwidth to service providers.

He also revealed that his firm will provide links to service providers with the speed of fibre and availability of satellite.

Part of his credits include his speech to the U.S. House subcommittee on telecommunications, explaining the need for low-latency, high-speed communications to promote economic and social equality worldwide.

Equally speaking on the debut of Zinox brand at SatCom, Altai’s Head of International Marketing, Mr. Won Kim Kwok, declared that Zinox brand is a known one especially with the behind it, Leo Stan Ekeh, who has become a global face.

ITRealms Online further gathered that within the period Dr. Ekeh was at South Africa, where he did very serious networking, and meeting with several satellite owners, it was evident that the computer manufacturer and marketer is one of the biggest bandwidth consumers in the country.

Zinox Telecoms has the ambitious game-plan of lighting up most of the states in the country with broadband facilities.

The latest effort is the Enugu State Capital that has recently launched its broadband facility, a project that was implemented and powered by Zinox Telecoms.

Satellite has become a major enabler of broadband deployment and countries like Nigeria whose regulator, the Nigerian Communications Commission, NCC, has as one of its cardinal plans this year, massive promotion of broadband technology across the country, will need a lot of satellite space.

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Ndukwe allays fear over mobile phone emissions

Mobile phone don’t pose the kind of danger like people think but caution is the word,” according to the Executive Vice Chairman (EVC), Nigerian Communications Commission (NCC), Dr. Ernest Ndukwe.

He made this assertion at the 51st session of the telecom consumer parliament, which held last weekend at Eko Club, Surulere, Lagos.

Ndukwe also advised Nigerians, mostly telecom consumers in the country to be cautious of the kind of information they absorb as not everything or claims made by anti-progress people are not true.

Also speaking at the event the national president, Association of Telecommunications Companies of Nigeria (ATCON) Dr. Emmanuel Ekuwem, said, let us not just talk about the hazards of mobile phones alone, but also focus on the good things the technology came with.

Responding to the question on the possibilities of mobile phones causing explosion a physicist, Mr. Ayo Ibetoye, noted that the rumour over mobile phone emission, especially over explosion from a mobile battery, saying it is yet to be proved with empirical evidence.

Another question that came up was about the fact that mobile phones could cause infertility, which he said, there is no evidence of such cause, but advised that every child should have mobile phone in case of any emergency.

ITRealms Online recalls that the 51st edition of the Telecom Consumer Parliament is hosted by the Nigerian Communications Commission (NCC).

The monthly Telecom Consumer Parliament is a forum where consumers of telecom services are given the opportunity to interact with the telecom service providers and the regulator, to discuss issues confronting them in the use of their services and to find ways to resolve them.

According to the Head, Public Affairs, Mr. Reuben Muoka, said the 51st edition of the event would deal with the services of both fixed and mobile operators, including issues relating to quality of services, consumer rights, new services in the various networks, and other issues germane to the consumer’s satisfaction in the use of telecom services in the country.

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Visafone to consolidate presence @ W.Afri.Tel-09

Leading Code Division Multiple Access (CDMA) operator, Visafone Communications Limited, has advanced strategies to consolidate its penetration at the 2009 edition of West African International Telecommunications and Information Communication Technology Exhibition (W.Afri.Tel).

ITRealms Online recalls that the last year’s edition, Visafone treated visitors to a number of innovative products, which paved the way for its subscriber base to hit one million after a short period of commercial operation.

Reports have it that currently Visafone still in euphoria of estimated at 350,000, is doing everything possible to shore up the subscribers.

This included the subscribers inherited from Bourdex, Cellcom Ltd and ITN telecom before Visafone acquired the aforementioned networks.

Equally reports have it that aggressive marketing strategy at W.Afri.Tel 2008 led to its subscriber base to hit two million as at December 2008.

Affirming the participation of Visafone at the 2009 edition of W.Afri.Tel, the organizers of the event noted that in line with the Nigerian Communications Commission (NCC) statistics, the telecom operator is currently ranked the fourth largest telecom operator according to subscriber base figures.

In addition, they said, Visafone’s participation at W.Afri.Tel, is geared towards maintaining its foothold in the nation’s telecom sector.

“As a measure of the company’s seriousness and as a mark of the importance the telecom operator accords W.Afri.Tel, the company has signed up for four booths,” our source said.

Equally, Visafone stand, it was gathered is set to experience a flurry of activities as subscribers would be trooping to the telecom operator’s stand to make enquiries about the company’s set of promotions.

Visafone Communications Limited is a wholly owned Nigerian telecommunications company. The company was incorporated in Nigeria on June 20, 2007. Visafone received its Unified Access Service License as a telecom operator from the NCC on August 1, 2007.

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Stakeholders’ forum gets new date

The fourth Stakeholders Forum annually organised by the Nigerian Communications Commission and managed by IT & Telecom Digest will now hold on May 26, 2009, at the Golden Gate Restaurant, Ikoyi, Lagos.

The one-day event which tends to focus on a broad spectrum of issues pertinent to operators and consumers, has been designed to serve as a platform for fine-tuning projections as well as focusing on future trends in the ever dynamic Nigerian telecom industry.

The Stakeholders forum, the organizers said, was initiated to bring together under one roof, operators, equipment manufacturers, government officials, consumers and other interested parties, essentially to find ways to better protect the consumer in the emerging convergence in the industry.

Key industry players, companies and individuals in the support industry like power, software, equipment suppliers, as well as the academia and consumer advocacy groups, among others, have already confirmed attendance in an event to be led by Dr. Ernest Ndukwe, the Executive Vice Chairman of NCC.

The organizers noted that the event is coming at a time when the industry is under pressure from the global economic meltdown, is bent on finding solutions to problems in the ICT sector.

According to them, the result of the forum would be used keenly by the Consumer Affairs Bureau of the NCC as a medium of reaching out to operators and the various businesses that have developed around the increasingly successful ICT industry in Nigeria.

This is with a view to getting them all serve the consumers best in an atmosphere free of rancour in the emerging global village being further brought about by convergence in the ICT industry.

Further, they said that most operators around the world are contending with the biting crunch of the economic downturn, while NCC has severally assured that the Nigerian industry is insulated by the government’s continued protection of the consuming public through deliberate policies. 

“This people oriented government policy is part of the mandate of the regulator of the industry and in the last eight or more years, the NCC has introduced innovative consumer protection programmes which has served as an interface between them (consumers) and operators such as the Consumer Parliament,” a press statement from the organizers read.

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Monday, May 04, 2009

MTN warns customers against fraudsters’ SMS, emails

Leading telecommunications operator in the country, MTN Nigeria Communications, has warned its customers against the prevailing fraudsters who are currently bent on contacting unsuspecting subscribers across the country in attempts to dupe them.

Addressing a press conference at the weekend, MTN’s top management team, including the Corporate Services Executive, Mr. Wale Goodluck and the Chief Marketing Officer, Mr. Bola Akingbade, told newsmen in Lagos, that the warning became necessary to save its customers’ the agony of falling victim to these fraudsters.

According to them, these fraudsters seek to dupe members of the public, especially its customers and have progressed from sending text messages to calling up unsuspecting subscribers, and informing them they have won cash and other gifts.

In addition, they alleged that unsuspecting members of the public may be asked to part with some form of consideration in the form of cash or airtime in order to redeem their gifts.

In many instances, they noted that victims have also been asked to provide personal and financial information.

ITRealms Online recalled that this is the second press meeting this year that MTN Nigeria has called to address this issue.

“This is a new twist to existing fraudulent schemes wherein certain individuals rely on text messages to attempt to con unsuspecting subscribers out of their money,” said Goodluck, stressing that now calls are being made, “usually with withheld numbers by these individuals whose intent are to lure subscribers to part with money or credit or give out information that could be used to dupe them in the nearest future.

He also said MTN had received a growing number of queries from subscribers seeking to find out the authenticity of such calls, emails and texts by people masquerading as MTN officials.

“We wish to tell our valued customers that they should not fall prey to the antics of these fraudsters”, Goodluck said.MTN officials, he pointed out, would not request subscribers to send credit to them as part of the procedure for redeeming prizes won in a promotion.

“Our officials will not ask you for personal information such as your account number, bank name and ATM number or PIN in order to process your winning in any of our promos,” he said.

As said by him, MTN places high premium on the safety and wellbeing of its numerous subscribers and is committed to protecting them from the illegal activities of the con artists.

“We are working with security operatives in the country to tackle this challenge. But more importantly, we have put in place a number of measures, including radio jingles in the three major languages and Pidgin English, SMS warnings to our customers and advertorials in the national papers, to sensitize subscribers to this development and raise awareness level in order to ensure that these fraudsters are not successful in their illegal business. That is the best way to stop them,” he asserted.

In his part, the CMO, Mr. Akingbade said that MTN as a matter of policy does not send text messages to winners of its promos, insisting that instead promo winners are usually called and directed to the nearest MTN office to redeem their prizes.

In addition, he said the names of winners are published in national newspapers and on the company’s official website www.mtnonline.com.

He underlined the fact that MTN would never request any consideration, personal or bank information from any member of the public as a condition of receiving a prize. General Manager, Brand and Consumer Marketing, MTN Nigeria, Mr. Kola Oyeyemi, pointed out that despite all these, MTN would not be discouraged by these criminal activities, thus continue to launch various promotions in order to ‘reward and delight’ its customers.

He, however, cautioned that the public should pay close attention to the conditions of each promotion and only respond to invitations to MTN offices. Also present at the press conference were General Manager, Corporate Communications, Mrs. Funmi Omogbenigun;  General Manager, Planning and Customer Management, Mr. Andrew Esemezie and External Communications Manager, Mr. Andrew Okeleke, among many other MTN officials.

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Glo plans big for Benin network

Glo Mobile in Benin Republic has advanced plans to expand the capacity of its switch to accommodate increased projected 2 million mark before end of its second year of operation, encouraging its subscribers in both Nigeria and Benin to optimize the recently introduced one-network.

ITRealms Online recalls that Globacom Limited, the Second National Operator (SNO) in June last year, launched commercial service in Benin Republic, just as the network has gained about 750,000 subscribers.

Acting Chief Operating Officer and Sales Manager, Glo Mobile Benin Republic, Mr. Femi Ogunlusi, made these disclosures while addressing a joint corp of Nigerian and Benin Republic media who were on facility tour of the telco’s installations, last week, at the Cotonou office.

He said that at present since the commencement of the one-network on the platform, any Beniniose subscriber on Glo network who travels to Nigeria can now receive voice calls free of charge and can make calls at local rates.

This, he also said, applies to Nigerians who have reason to be in Benin Republic.
Ogunlusi, equally said that currently, Glo Mobile embarked on this one-network project in order to assist its subscribers to enjoy the network and increase the business traffic among Nigerians and Beniniose.

“The human traffic between the two countries would be encouraged,” he said, stressing that roaming is thereby removed for all subscribers across the two countries.

According to him, Glo Mobile Benin has achieved about 85 per cent coverage of the country, while there are three completed Glo World scattered in the major cities of Benin Republic, even as the fourth one is underway and has been advanced and would be completed soon.

He listed the cities where the Glo World, which is the customer care centre for the network are located to include Cotonou, Portnovo, Parakau and Abomey, revealing that a second Glo world centre is being contemplated in Cotonou before the end of this year.

Expressing optimism on the growth of the network in Benin, he said, his dream in the next one year is to double the current subscriber-base by end of this year, which is in line with the growth of the parent operation in Nigeria.

Corroborating Ogunlusi, the Chief Technical Officer (CTO), Mr. Souleymane Konate, “We have capacity for 1 million in our switch and would, very soon upgrade the switch to two million capacity.”

Mr. Konate also said that with the operation’s centre in place, Glo Mobile Benin is capable of monitoring its switches against any failure or drop in quality of service.

Accompanied by the Roaming Manager, Glo Mobile Benin Republic, Mr. Lanzo Kossi, the CTO explained that at the moment, there is Short Messaging Service (SMS) available locally, but as par the roaming, SMS is presently available for postpaid subscribers, while the pre-paid counterpart would begin very soon to enjoy that aspect of the Value Added Service (VAS).

In addition, the one-network would automatically switch on prepaid while the postpaid subscribers on entering Benin from Nigeria have to do manual search of the network to log-on, promising that the differences would be harmonized in no distance future.

He explained that although Globacom had subsisting roaming contact with Benin Cell (BG Cell) before it was bought over by MTN, therefore, when Nigerians enter Benin Republic what appear on their mobile phone is BG Cell.

He assured that they should not worry over this since the contract still subsists and there is no cause for alarm as Glo has the capacity technically to ratify this without much ado, stressing that with this development Glo subscribers now have choice of roaming on BG Cell or Glo directly, which would be taken care of at the backhaul.

Konate further advised Nigerians and Beniniose subscribers on Glo to feel free to use their lines across the two nation’s borders.

The visiting team were later conducted round Glo facilities and Glo World centre, where they interacted with some of the employees drawn from across West African countries.

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Multi-Links Telkom launches bursary

•For Nigerian students

As part of raising the tally of its Corporate Social Responsibility (CSR) initiative, Multi-Links Telkom has launched bursary for Nigerian university students, just as 10 pioneer beneficiaries were presented with digital tools made up of laptop and Evolution Data Only (EV-DO) card for internet connectivity each.

The benefitting students were selected from the Lagos State University (LASU) and University of Ibadan studying computer science and engineering, include Ocheri Victor, Akinpelu Olukunle, Omikunle Abiodun, Durodola Obadamilare, Fosudo Tolu Jude, and Afolabi Tomilayo.

Others are Erukubami Omoniyi, Abiola Olajumoke and Afolabi Tomilayo.

Speaking at the occasion, the newly appointed managing director, Multi-Links Telkom Nigeria, Mr. Thami Msimango, said that the bursary is the beginning of a long term relationship and in contributing to skills development as well as economic activities of the youth in the country.

Though, he said, the programme commenced with 10 students over a four-year period to complete studies in computer science and engineering related disciplines, there is a tendency that employment would be offered to them upon completion of studies.

He explained that the beneficiaries were selected based on their financial need and meritorious academic performance while the sponsorship for the current academic year would cover full tuition, books, accommodation and living allowance.

“The students would further be provided a laptop and EV-DO card for connectivity to support their individual academic and research work,” he said, assuring that Multi-Links Telkom, would continue to provide funding and other academic support, subject to students maintaining good academic performance.

Multi-Links, Msimango said, believes in the potentials and ability of the students to deliver.

“We see you as our future team members and hope that you will remain exemplary performers to your colleagues and the communities where you come from. More importantly, we hope that you remain committed citizens of Nigeria and will give back to the country and continent,” he charged.

The timing, he said, is apt given the current economic and social situation in the country, noting that Nigeria is endowed with remarkable natural and human resources.
Stressing that Multi-Links Telkom as a responsible corporate citizen is committed to contribute to the development of the human resource, and chose the path of investing in education of the youths.

“We all recognize that education is the bedrock of any nation and that the future of this country is dependent on the quality of education, given to and skills imparted on our youth. The youth must be adequately prepared to fit into and indeed be equipped to improve the economic and political spheres of Nigeria,” he declared.

According to him, some of the challenges facing the continent today include literacy, poverty, lack of infrastructure, access to basic health facilities, unemployment and instability, stressing that the youths above all, must be allowed to take the full advantage of the opportunities presented by Information and Communication Technologies (ICT).

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Ericsson graduates first ESAP participants

The Nigerian office of Ericsson, has announced the graduation of its first set of Ericsson Skills Acquisition Programme (ESAP) graduates.

Disclosing this, the Manager; Marketing & Communications, Ericsson Nigeria, Mr. Olabode Sowunmi, said that the proclamation heralds a climax of activities that began about a year ago.

He called to mind that in the third quarter of 2008, Ericsson had made spirited efforts to search for suitably qualified graduates across the country which included series of adverts in the national dailies.

“The concept is a calculated attempt to develop skills of local Nigerians and ultimately enable them to become experts in the technical and technologically evolving telecommunications sector of the Information and Communication Technology (ICT) industry,” he said.

Sowunmi in a press statement made available to ITRealms Online stressed that it is expected that the graduates if not absorbed by the Ericsson would be well above their average counterparts thereby making them attractive ‘brides’ of the telecoms industry, as engineers, operators, analysts, regulators and even consultants of varying skill sets to other companies.

He further quoted the Managing Director, Ericsson Nigeria, Mr. Leif Edwall, as saying that the concept of ESAP was not only educational.

“It is also a social responsibility response to the competence gaps we currently experience in Western Africa,” he declared.

He explained that as a concerned multinational company, Ericsson has a unique integrated approach to its operations which enables its staff to benefit from exposure to its activities in over 180 countries.

Emphasizing that as a structured training and development programme for graduates, ESAP maintains a framework where graduates from far and wide are made to undergo a detailed selection process breaking them into three categories; 1 to 3, which ranges from fresh to experienced hires.

On admission, he said, they are given an intensive suite of foundation including technical and soft skills courses with the focus on current technological realities.

Mr. Edwall equally said that “a mentorship programme of sorts is built into the scheme where the students go through the various departments for ‘on-the-job-training.’ This is an additional Ericsson innovation, which includes a process where they are attached to more experienced colleagues thereby adding more substance to their training and creating the well rounded foundation from which successful applicants can build a successful career.

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