" ITREALMS: 2006-11-05

Thursday, November 09, 2006

We’ve made EMS pro-active – PMG


The Post Master General (PMG) and chief executive of the Nigerian Postal Services (NIPOST), Mr. I.M. Baba, has said that they have made the courier arm of the agency, Expedited Mail Service (EMS) Venture to become a pro-active entity.

He made this revelation at a one-day Customer week and award giving ceremony put together by EMS in Lagos on Tuesday.

This came as EMS unveiled three cargo depot centres for Lagos, Abuja and Port Harcourt.

He said that in order to maintain and consolidate the position of EMS in the nation’s courier market, “We have made the EMS Venture to be more pro-active, innovative and technology driven in the provision of quality services at competitive prices.”

Stressing that this year’s event marks a milestone in the collective desire to move the EMS/Speedpost to the next level through the improvement of the quality of infrastructure and technology used by the venture.

He described the event as a unique due to EMS used the platform to recognise individuals whose contributions have impacted in the improvement of the communications sub-sector of the economy.

“For the first time too, we have also included in the programme, a lecture on very sensitive topic which I believe will educate our people,” he asserted.

He also traced the history of EMS to 1986 when it was set up as a direct response to customers increasing demand for faster and more reliable delivery service.

“I am glad to inform you that given the spread of our network, NIPOST through EMS/Speedpost remains a clear leader in the business,” he said.

Speaking on the newly cargo depot, the General Manager, EMS Ventures, Mr. Adedamola Osuntuyi, said the depots were set up to facilitate what he called a six-hour ultimatum for delivery, saying that was the reason behind the unveiling of the three cargo depot centres in Lagos, Abuja and Port Harcourt.

In his welcome remark, chairman, NIPOST board of directors, Alhaji Muritala Ashorobi on the occasion, said that the board would continue to support the venture through the provision of the necessary infrastructure such as vehicles, motorcycles and other working tools.

“Hard word and honesty would continue to be rewarded just as indolence and other vices would be appropriately sanctioned,” he cautioned employees.

The chairman, also urged both the management and staff of all NIPOST offices to redouble their effort in serving the customer satisfactory and promptly.

Pointing out that introducing new products into the market is a welcome development, but efforts should be made in selling same to the populace.“One of the doing this is to keep and even exceed your promise to the customers,” he advised.

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Forum tasks govts on ICT integration

Participants at the two-day Commonwealth Secretariat (CS) organised from in Sydney, Australia have tasked government to come up with strategies to integrate Information and Communication Technology (ICT) into national development plans.

They also outlined the importance of ICT in public administration, saying that by this integration plan, ICT tools would promote electronic leadership (e-leadership) towards implementing an integrated service delivery within the public sector.

A communiqué from the forum made available to our correspondent, said that the event attended by over 100 participants was put together with the support of the Government of Australia and the Commonwealth Association for Public Administration and Management (CAPAM).

The communiqué issued by the office of the director, Governance and Institutional Development Division (GIDD) at CS charged the government to development strategies to facilitate the integration of ICT.

The participants drawn from 30 member nations of commonwealth also noted that modernised governance would transform into sustainable public sector reform, even as integrated service delivery via ICT would engender monitoring of report publicly on the outcomes of service improvement initiatives within the public sector.

The benchmark of Commonwealth, the forum said are good practices, therefore, developing a better practice guide on integrated service delivery would definitely take care of comparative research on alternative service delivery.

Also, the participants called for renewed human resources for leadership development, stressing that it would support a global dialogue on building human resource capacity and managing global skills distribution.

In addition, renewed human resource would strengthen and enhance the relationship between the political and executive leadership through learning from good practices around the Commonwealth.

“Invest in executive leadership capability in the delivery of public services,” they stated, indicating that this would evolve through Commonwealth attachments and leadership programmes, which in turn would ensure that there are human resources plans in place to recruit, retain and develop public service human capital.
They further charged CS to prepare and disseminate a report on the forum proceedings as the basis for on-going consultations, examine the options for scheduling future forums, such as CAPAM biennial conferences, which would be facilitated regionally and periodic progress report should be instituted.
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FG begins certification of CANi PCs

The federal government has began certification of branded Personal Computers (PCs) for the Computer for All Nigerians Initiative (CANi) through the office of the Project Management Office (PMO) in the Presidency.

Programme Director for CANi, Mr. Soji Romeo, disclosed this and said that for a state, the initial 14,500 computers ordered by the government for civil servants would be the first set of PCs to undergo certifications.

He also said that the certification exercise is to ensure that the computers meet the required standards on quality while the configuration of the PCs match what has been ordered, in addition to ensuring integrity for all installed software is maintained.

He noted that the contracts for the production of the 14,500 CANi-branded PCs was given last August to two local Original Equipment Manufacturers (OEMs) at the cost of N1.27 billion (US$10 million equivalent).

He explained that in the contracts made possible courtesy of the Petroleum Technology Development Fund (PTDF), each beneficiary of the PCs would enjoy a subsidy of N20, 000 of the actual cost.

He also clarified that the certification was part of the PMO’s oversight functions, as contained in the Federal Ministry of Science and Technology contract offer letters, dated August 31, 2006.

This, Mr. Romeo, said clearly mandated PMO office, in conjunction with the National Information Technology Development Agency (NITDA), to carry out a certification exercise before the delivery of the computers.

He further the mandate included coordinating the scheme, monitoring delivery, handling and enforcing strict conformity to the approved contents (operating system, office suite, anti-virus) and other specifications as well as ensuring that suppliers provide the expected warranty.

“The idea here is to protect the ordinary Nigerian end-users by ensuring independent validation of the product they are buying.

The ministry has instructed the PMO that each of the 14,500 computers must be checked, and we intend to discharge this responsibility to the best of our ability.

We look forward to commencing the checks as soon as on-going arrangements are complete,” he said.

Stressing that it is a well-thought out social programme that would boost penetration of qualitative and affordable personal computers and laptops for use at homes.

“500,000 PCs are targeted for distribution in the first two years of the scheme,” he declared.

The initiative was launched on July 6, 2006 by President Olusegun Obasanjo, is a government-assisted personal computer ownership scheme targeted at employees in the public and private sectors, to purchase quality computers at discounted prices under affordable and convenient repayment plan that spans 24 months through direct salary deductions from source.

A public private partnership (PPP) scheme, CANi is promoted by the Federal Government in partnership with Microsoft Corporation and Intel Corporation, the two giants in Information Communication Technology (ICT), as sponsors.

The scheme is coordinated by AMB Multiserve, which serves as the PMO while CANi partners include the Original Equipment Manufactures (OEMs), which comprise Beta Computers (Speedstar), Brian, Omatek, and Zinox, while HP and IBM are the foreign distributors.

The financing partners include Skye Bank, Fidelity Bank and UBA, while the Internet Service Providers (ISPs) are Suburban and Netcomm. Other partners are Pallet, anti-virus software providers; as well as ICDL who are providing the training software.

To ensure hitch-free execution of orders for supply and facilitate direct collection by the benefiting civil servants, Zinox and Omatek are providing warehouses in Abuja where the PCs and laptops will be stored for subsequent assessment and certification by PMO/NITDA and PTDF.

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APC offers foundation power solution - Kleynhans

Continental General Manager for Africa at the American Power Conversion (APC), Mr Carl Kleynhans, has said that the company provides foundation power solution systems through its introduction of Symmetra line up of Uninterruptible Power Supply (UPS).

Speaking on the recent purchase of Symmetra UPS by the Nigerian Aviation Handling Company (NAHCO) Plc, Mr. Kleynhans said that the power company, which is undergoing acquisition processes by Paris-based Schneider Electronics, builds a system to accommodate any kind of power disruptions.

According to him, in a site report made available to our correspondent, “Symmetra is a single unit composed of modular components, providing the foundation of building and scaling near-continuous availability power systems with a flexible range of power capacity.”

He also said that it is available as a tower rack-mount with scalable sizing to meet a growing company’s needs.

The Manager further explained that the scalability of power and runtime offered by this product protects any investment and allows one to meet the power needs at all times.

It would be recalled that NAHCO recently announced the usage of APC power protection products ranging from the backup-UPS 650, Smart 1.5KVA to the Symmetry LX power array and have been consistent users for over fifteen (15) years.

It was gathered that NAHCO made its purchase of APC power solutions from Saap Technology Nigeria Ltd.

Meanwhile, APC, a leading provider of a global and end-to-end solutions provider for real-time infrastructure is in the process of being acquired by an European leader in electrical distribution, industrial control and automation projects, Schneider Electric SA of Paris, to the tune of $6.1 billion.

Disclosing this at the weekend, the two companies said they have executed a definitive merger agreement under which Schneider Electric will acquire all outstanding shares of APC for $31.00 per share in cash which aggregated transaction value is placed at $6.1 billion.

Currently, APC has offices in more than 160 nations worldwide as well as in Nigeria.

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ADR is core function of NCC – Ndukwe

Executive Vice Chairman (EVC) of the Nigerian Communications Commission (NCC), Dr. Ernest Ndukwe, has asserted that the use of Alternative Dispute Resolution (ADR) mechanism is a core function of the NCC in settling disagreements among stakeholders in the sector.

Speaking at a workshop for selected panel of neutralists in Abuja recently, he said that increased activities in the telecommunications due to liberalisation of the sector has engendered rise in different forms of disputes which if not properly managed could hamper the immense success and development currently being experienced.

The EVC went on to describe resolutions by Alternative Disputes Resolution (ADR) as one of the core functions of the commission under Section 4(p) of the Nigerian Communication Act, 2003 ("the Act"), noted that by virtue of this section, the commission was bound to examine and resolve complaints filed by and disputes between licensed operators, consumer or other persons involved in the communications industry.

Under this Act, Dr. Ndukwe said NCC is empowered to use such dispute resolution methods as it may determine from time to time including mediation and arbitration.

According to him, Resolution of disputes using the ADR mechanism has a lot advantages over the traditional court system of adjudication, saying it is faster, cheaper, devoid of legal technicalities and user friendly because it allows parties to choose their panel and make considerable inputs into the proceedings."

Such processes he also observed, must however be guided by the objective of establishing a sustained dispute resolution process that is not bound by technicalities, legal form or strict rules of evidence and must at all times be in accordance with the ethics of justice and the merit of the case,” he said.

The NCC boss also explained that the commission engaged the services of disputes resolution specialists to partner with the commission in the development of the guidelines and selection of Neutrals.

"Further to the establishment of the NCC Dispute Resolution Guidelines, the Commission has constituted a panel of seasoned and well experienced panel of Neutrals to handle disputes that would be settled under the Guidelines", he highlighted.

In addition, he said that the selected neutrals were are expected to play a crucial role in the successful implementation of Dispute Resolution Guidelines and effectively contribute to the development of ADR mechanisms in the telecommunications sector.

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DHL enters US cargo market with stake in Polar Air

Express delivery arm of the Deutsche Post, DHL has announced the purchase of 49 per cent stake in the United States-based Polar Air Cargo.

This, the company said is in the bid to strengthen its presence in the trans-Pacific parcel and freight markets.
In return for its $150m investment in Polar, DHL is to secure a guaranteed capacity on the airline’s routes across the pacific for upto 20 years.

Polar, which is known as one of the largest US cargo airlines, is owned by New York based Atlas Air Worldwide Holdings.

The deal represents a challenge to UPS and FedEX, the US express delivery groups, which currently dominate the tightly regulated market between Asia and the US.

DHL has a large parcel network in Asia and is also investing heavily in the US but before the Polar Air deal, it lacked its own air capacity between the two markets.

Demand for trans-pacific delivery services is increasing sharply as trade between the US and China soars.

Chief executive, DHL's express division, Mr. John Mullen, described the deal as a key strategy to ensure rapid growth in that part of the world.

"This key strategic partnership ensures we can meet the rapidly rising demand for air cargo capacities between the US and Asian destinations," he said.

It would be recalled that UPS and FedEX each have more than 20 weekly flights between the US and China and the routes have become a powerful source of growth.

The US groups have each ordered 10 Airbus A-380 Super jumbos to increase capacity across the Pacific.

DHL's investment in Polar is part of a broader battle for global dominance among the express delivery groups.
DHL's harmonised international network links more than 220 countries and territories worldwide.

DHL, said it would continue to be at the forefront of technology and, with over 170,000 dedicated employees, guarantees fast and reliable services aimed at exceeding customers' expectations.

Based in Brussels, Belgium, DHL is 100% owned by Deutsche Post World Net.

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Wednesday, November 08, 2006

Celtel and good governance in Africa


Features of the week:

The $5m leadership prize for Africa set aside for good governance by the chairman, Celtel International, Dr. Mo Ibrahim, stands as motivator for attitudinal change in leadership and investment potentials on the continent, reports Remmy Nweke.

Leadership to some schools of thought is only born, others made, while yet others achieve it by mere skill or luck.

Defined as the “Capacity or ability to lead by showing the strong leadership during” a given term of office or service, according to the American Heritage dictionary, it is now awash to see programmes on leadership from different tertiary institutions globally as a means of grooming future leaders, especially in developing continents like Africa where leadership rather than being seen as module of capacity to lead others by way of exemplary lives, has become a means of siphoning public funds and impoverishing the populace farther and farther.

For the World Bank Institute, which has become synonymous with good governance and transparency, it defined leadership as important as elements of sustaining economic growth, which “is the key to reducing poverty and the vulnerability of the poor.”

Good corporate governance, as a leadership converse symptom is also an important factor in ensuring a more transparent, fair and just society.

According to World Bank, the coming of information revolution anchored on the Information and Communication Technologies (ICT), has transformed the way organizations look at transparency and openness, which further upholds that technological advances have made public administration possible for vital information to be readily available to the public. Thus it is no longer obtainable for companies, institutions or countries to act in isolation.

Leadership, for experts at the www.leadersdirect.com is a knowledge driven world and has since shifted even as it could be bottom-up or top-down.

“Those at the top sometimes lead, sometimes just manage, other times operate as venture capitalists investing in the best ideas of leadership, emerging from below,” the experts said.

They also noted that traditional leadership theory is scarcely concerned with top-down leadership in large organizations, as a result, leadership exists in every aspect of life.

Above all, the concept of indirect leadership, they said, involves every person who sets an example for others every day without trying to persuade anyone explicitly to follow suit. Citing an instance of innovators in knowledge-intensive industries as exhibiting a type of leadership that is not associated with the top-down direction of subordinates.

They recognised one characteristic of true leaders, saying that apart from being charismatic, leadership should have a commanding presence, action orientated, honest and ethical.

“All leaders have a drive to differentiate themselves from their peers - whether the individual is a person, a team, a business, a sports club or a nation,” the experts postulated.

Worried by the spate of leadership tussle and corruption that have beheld Africa over the years, chairman of the Pan African mobile operator, CelTel International, Dr. Mo Ibrahim, recently voted the sum of $5 million, about N639,250,000 for African leaders who distinguish themselves without rancour of corruption during their trnure.

Giving details, Dr. Ibrahim, explained why he introduced a prize for Leadership to the tune of $5 million for African leaders, which is bigger than what the popular Nobel Prize Committee offers to winners, as a desire driven in order to salvage the leadership on the continent and basically due to his longing to encourage the development of Africa, mostly in fighting corruption.

The initiative, which has already received endorsement of the outgoing United Nations Secretary-General, Mr. Kofi Annan, former United States President, Mr. Bill Clinton, United Kingdom’s Prime Minister, Mr. Tony Blair and World Bank president, Mr. Paul Wolfowitz, is to better the lives of Africans at the end of the tunnel.

He pointed out that corruption for instance, embedded in bad leadership is one of the strongest strings that tie Africa to underdevelopment and poverty, mostly through self-perpetuation in government by leaders.

The prize which is $5 million, he explained, would be spread over ten years, plus $200,000 a year for life for African leaders who rule well and handed over power to a democratically elected successor.

Each year, he said, selected African leader will receive the prize based on criteria developed by Harvard University professor Robert Rotberg, and given each year as long as there is a candidate who meets the criteria, with the first prize slated for presentation in the later part of 2007.

Dr. Ibrahim further recollected that on the continent, most Heads of State or government leave office with no chance of sustaining a lifestyle equivalent to the one they enjoy whilst in office.

“The continent’s problems will not be solved unless governance improves radically. Nothing is more important to African development than good governance. A situation in which leaders face poverty, term extension, or corruption is not conducive to good governance. Today I am launching a foundation, which aims to change fundamentally the choices faced by African leaders,” Ibrahim asserted.

Dr. Ibrahim who built a hugely successful mobile phone business, Celtel, in countries, where most companies would have ordinarily rebuffed with a wave of hand as unfeasibly poor markets such as Chad, Niger, Sierra Leone, Malawi, made a fortune in 2005 when he sold the company to MTC, a Kuwaiti firm with operations in Iraq, Bahrain, Jordan and Kuwaitwith huge global ambitions, just as the telco is worth about $3.4 billion.

Reacting to the initiative, ICT Programme Officer at the Open Society Initiative for West Africa (OSIWA), Mr. Ben Akoh, expressed appreciation for such a project, saying since he noticed the development via the story he has been wondering on the scheme’s pros and cons, yet its pros far exceeds the cons.

“You and I will agree that a certain level of ‘push’ is required to get African leaders to go - or rather cajole them into statesmanship. Perhaps this was what was needed,” Mr. Akoh observed, stressing that the problem is that some die-hard leaders would rather latch onto the power, than leave.

“ They would quantify the cost of their current hold onto power and benchmark that against $200,000 for a year for the rest of their lives and definitely see the scale tip in favour of them remaining solidly in power,” he noted. Emphasising that another question is how this fund could have the potential of growing through willing donors, to sustaining the project.

“I see future generations challenging it … it was a damn good idea. Simple but direct to the point,” he said.
As we look forward to the first prize to be taken before the end of 2007, African leaders should realise too that the whole world and not only Africa is watching.

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Why Schneider wants to acquire APC - Johnson

PRESIDENT and chief executive, American Power Conversion (APC), Mr. Rob Johnson, has given explanation on probably why Paris-based Schneider Electric choice to acquire APC.
ITRealms Online recalls that the latest plans to acquire APC will translate into the purchase of its already existing shares at $31 each, which amounts to $6.1 billion at the end of the deal.
Speaking on the recent moves by Schneider to commence acquisition processes, the APC boss said that apart from providing APC’s stockholders with substantial cash premium on their investment in the firm, Mr. Johnson noted that at completion the company will be proudly owned by Schneider.
This, the chief executive pointed out will offer his company great resources to accomplish its long-term plans, which also will be favourable to the entire staff, customers, business partners and suppliers globally.
Mr. Johnson said, “Both companies have a dedication to innovation and customer service that make our combined enterprise an even stronger, more competitive player in the industry.”
He pointed out that the deal, due for completion early next quarter, is however, subject to approval by APC shareholders and other customary conditions.
Although the APC board of directors have given its green light for the acquisition, Mr. Johnson disclosed that the board also recommended the final endorsement of the deal by the shareholders.
He stressed that the shareholders are likely to vote for the business deal in early 2007, even as the shareholders at Schneider Electric need no obligation again on the latest acquisition.
Equally commenting, the chief executive, Schneider Electric, Jean-Pascal Tricoire, informed that the business-deal presents fabulous prospect for development of both entities.
“To provide unique, differentiated solutions to our combined customers. We look forward to welcoming APC to the Schneider Electric family,” he said.
APC, founded in 1981 and presently a leader in the provision of global, end-to-end solutions for real-time infrastructure and prides itself as comprehensive products and services provider for home and corporate environments.
Schneider Electric with headquarters in France, is an international company that designs, manufactures and sells products, solutions and services for electric distribution and automation and control and reported revenue of 11.7 billion in 2005 and had 88,670 employees in 130 countries.


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