" ITREALMS: 2006-02-05

Thursday, February 09, 2006

SAT-3 and affordable bandwidth

Features of the week:

Lack of competition in the SAT-3 submarine cable is hampering growth of access and afforability of bandwidth on the continent, reports REMMY NWEKE.

Four years on
JUST four years ago, on Monday, May 27, 2002, when the Senegalese President, Mr. Abdoulaye Wade-led African leaders to establish the SAT-3 submarine cable, stakeholders were joyful that at least, Africans and their leaders particularly are making in roads that would see to the problem of low bandwidth, even if not on the continent, but for the sub-region of the West Africa.

This joy seems to be short lived as four years after, the cost of bandwidth is still impediment to the access growth of Internet in the region and generality of Africa.

Described as the foremost global undersea optic fibre cable system around the continent onto Europe and Asia, SAT-3 also known as third channeled to West Africa submarine cable to South Africa, Far East and Europe (SAT3/WASC/SAFE), is a cable system that is certainly a technology and commercial breakthrough of unparalleled significance for the continent.

It is proposed to offer a faster, more efficient trading channel between the continent and international markets.

Historically, SAT3/WASC/SAFE is a feat made possible by the participation of 36 nations, with majority of the landings located in African states. Together they have fully funded the undersea cable system costing more than US$600 million and will own and operate it for the next 25 years.

These results in much of the revenue it generates being ploughed back into the continent. This is a major departure from the current scenario, where many African countries rely on foreign operators to route their international traffic, which outcome is in revenue generated in Africa, leaving Africa.

This project will help bridge the digital divide between Africa and the developed nations and all the role-players will enjoy the access to knowledge brought about by the information revolution that has already had such a dramatic impact in the West, Europe, and the Far East. It will bring the people of Africa the fast, efficient and affordable communications they need for sustained development and progress.

Spearheaded by Telkom South Africa, contributions from state-owned national carriers like the Nigerian Telecommunications Limited (NITEL), the project has engendered a co-operative spirit among so many diverse nations, supporting Africa’s growing telecommunications requirements, as it is predicted to also provide a secure, reliable alternate traffic route between Western Europe, the Americas and Asia.

Optic fibre cable on the other hand, is a plastic or glass fibre with a diameter almost the same as or even smaller than that of a human hair used to transmit information using infra-red or even visible light, usually a laser, according to www.mcmaster.ca/cis/ctl/glossary.htm.

Underutilised
Lamenting underutilisation of SAT-3 recently in an opening address to a workshop on “Achieving Affordable Bandwidth in West and Central Africa” the Executive Director, Open Society Initiative for West Africa (OSIWA), Mrs. Nana Tanko, noted that it is a fact that over $600 million has exchanged hands in terms of repatriation done annually to telcos outside the continent whereas these funds could be used to revive some basic connectivity issues in the regions, only if the SAT-3 is optimised.

“It is true that the SAT-3/WASC infrastructure is nearing its mid-life but is yet underutilized,” she decried. Stressing that the tele-density, which is the ratio of telephone per 100 persons on the continent is still far lower than in most states in the United States (US).

She remembered that at the second phase of the World Summit on the Information Society (WSIS), the issues of Internet Governance (IG) were raised with Africa again taking the sidelines in deliberations or not being considered at all in the final outcomes of the summit.

“We see ourselves and our governments increasingly involving in global politics that should be seen to be transparent and inclusive but the outcomes generally favor certain organizations, countries, cartels or groups,” she observed, describing the idea of achieving affordable bandwidth as a tall order for the continent.

Mrs. Tanko highlighted that these issues are disturbing as well as the fact that there may be existing solutions to the questions of connectivity, access to information and the rights of access of an average citizen to information.

Although Nigeria missed out of such a workshop on affordable bandwidth officially, Information and Communications Technology (ICT) programme officer at OSIWA, Mr. Ben Akoh, said that the workshop was aimed at boosting ICT infrastructure in West and Central Africa.

What’s bandwidth
The term ‘bandwidth’ according to Mr. Chris Sterm of CS Designs, is used dominantly by electrical engineers to make reference to the frequency range of an analog signal. For the Internet community, he said, the term ‘bandwidth’ is used loosely to refer to channel capacity or the bit rate of a link, which simply could be described as the resources a site uses on the computer where the server is hosted.

But for the I.T. Store 2 Options, ‘bandwidth’ technically amounts to data that could be transmitted in a fixed amount of time. For digital devices, experts at I.T. Store, the bandwidth is usually expressed in bits or bytes per second (bps), while for analog devices, bandwidth is expressed in cycles per second or Hertz (Hz).

Experts at the Internet Guide online, explained ‘bandwidth’ as amount of data that could be transferred through a computer, while connected to the Internet for a given time. Noting that the higher the bandwidth thus connected, the quicker web pages would load and downloads to be uploaded.

Shared access formula
Executive director of Kafanchan-based ICT driven Fantsuam Foundation, Dr John Dada, disclosed recently that in order to survive the high cost of having access to bandwidth, his organisation has embraced what he called a “shared access formula”.

This, he said, has become a cultural norm in bridging the hard biting digital divide mostly in the rural areas of Africa and Fantsuam Foundation in the rural northern Nigeria is banking on it to reduce cost of access.

Dr. Dada also said that though the foundation struggles to pay estimated $1,800, monthly on Very Small Aperture Terminal (VSAT) access, it has become relevant to share access with other local organisations to empower the villagers and at the same time contributing in closing the gap between the advanced countries and bringing the rural communities closer to the cities in respect of technology usage.

“We are strategically located in Kafanchan,” he said, emphasising that the reason the foundation was set up in a rural area was to be closer to the people which stimulates how the organisation intervenes by contribution to the development of the community, noting that disposal income varies according to communities.

“A community that has road access (what quality?), electricity, telephone, hosts a post office, a secondary school and health clinic is richer than one that does not have these. Graded pricing of services, pay what is affordable, and subsidize the balance via community leaders and understanding,” he explained.

Dr. Dada also said that the current service in use at the foundation is being managed by Emperion, VSAT service provider, even as this, were after trying other products such as Bgan and Arabian telecom.

Overpricing SAT-3 bandwidth
Responding to affordable bandwidth and the effect of SAT-3 so far, President, Nigeria Internet Group (NIG), Mr. Lanre Ajayi, said that SAT-3 has lost initial momentum as it was expected to crash the cost of bandwidth in Africa, especially where it has landing points like Nigeria.

In tandeem with Mrs. Tanko that SAT-3 is underutilized presently, Mr. Ajayi who also is the chief executive of PiNet Information Limited, attributed this to lack of competition, saying that daily Nigerians join the fray of Internet enthusiasts, thereby increasing data demands on the Internet from this part of the globe, of which bandwidth to accelerate the required local content uploads is not there despite the establishment of SAT-3 over four years ago.

Describing this as unfortunate, Mr. Ajayi said, the cost of getting bandwidth from SAT-3 is very expensive than anticipated via satellite, that is, the VSAT. Linking this to monopoly in most African countries including Nigeria and is more reason most people if they are not going for VSAT, are keeping the already bandwidth close to their hearts.

“Unfortunately, the SAT-3 consortium has over priced the assets,” he decried, pointing out that till date, only a handful of people are accessing these bandwidth through NITEL’s SAT-3 cable, and that even the commercial access providers under the aegis of the Internet Service Providers Association of Nigeria (ISPAN) has advanced initiative to buy this telecommunication ‘gold mine’ in bulk has not materialised but on-going.

Under this arrangement, ISPAN members, he said, could buy at about $3,500 per megabyte per month (pmpm) approximated 50 per cent reduction from what individuals could purchase at about $6,500 pmpm. Just as he agreed that this price could be driven further downwards if the competition is there.

Local investors’ therapy
Chief executive, technology-based research firm in Lagos, eShekels Limited, Mr. Fola Odufuwa, while suggesting solution urged African entrepreneurs to invest on submarine cable and satellite so as to avail bandwidth competition in the ICT sector, in the region.

He said, non-_expression of interest on satellite or submarine cables by African industrialists have kept the cost of bandwidth very high on the continent and particularly in the sub-Sahara.

Lack of interest by African investors, he said, has contributed adversely on satellite or the submarine cable infrastructural investment in the region, in addition to non-liberalisation of the sector.

According to him, on the continent, there are just two sources of providing bandwidth supply, namely through the submarine cable SAT-3 also known as from Atlantis to Dakar and the rest are covered by satellite. Currently, he said, there are about six fleets of satellites all over Africa none of which is owned by an African businessman or woman.

Thus the rate being paid for bandwidth on the continent for now, is therefore, several times above what is obtained in developed economies. Maintaining that in Africa, cost of bandwidth is very, very high, while in the developed countries, they pay quite low prices for Internet access.

“Suppliers have a power, and are exhibiting significant market power because there are few of them and there is no competition,” he said, citing SAT-3 as an instance, which is just one and is even in the hands of incumbent operators, which is usually the national carriers.

“Who have no reason beyond social responsibilities for most of them, who have no commercial reason to maximize the investment,” he declared.

Mr. Odufuwa also said that by allowing consumer and offering lower prices in order to have high volume of people these incumbent operators could still have some margins or even better margins.

Pointing out the need to liberalise the availability of bandwidth very quickly by fibre optic investment through authorizing and encouraging people who have the resources to invest and install submarine cables.

“SAT-3 cost about $250 million connecting South Africa to Portugal, now you can install the same work with one-third of that price,” he said. Emphasising that these are things Africans could do without going cap in hand to any donor agency or World Bank before such a project could take off.

Chioke becomes Vice Chair, GSM Africa

Chairman, Global System for Mobile communications (GSM) Consultative Forum of Nigeria, and Head, Regulatory Affairs Division, Vmobile Nigeria, Mr. Ogugua Chioke, has been elected the Vice Chairman of GSM Africa.

His election came a recent meeting of GSM Africa held in Cape Town, South Africa, held last December.

Mr. Chioke, who also is the Chairman, Regulatory Committee of Association of Licensed Telephone Operators of Nigeria (ALTON) has been a management of Vmobile since inception in 2001.

A Law graduate from the University of Nigeria (UNN) Mr. Chioke’s law career extended from the Federal Ministry of Justice, to the Law firm of Debo Akande and Okonjo where he grew to become, Head of Chambers.

Late, he became a senior partner of Askira Chioke and Co, a law firm, which was a major firms to the Nigerian Telecommunications Limited (NITEL) from where he gathered most his experience in the telecoms industry.

Mr. Chioke who has been with Vmobile since emerging in the Nigerian telecom scene as Econet Wireless, represented the operator at the renowned GSM Licensing Auction in January 2001.

He rose to the post of General Manager, Regulatory, where he performs key roles for the entire regulatory concerns of Vmobile; dealing with NITEL, Nigerian Communications Commission (NCC), the Ministry of Communications and the Federal Government, as well as co-operators on regulatory matters.

Noteworthy was the skillful exhibition in managing the relationship with all telecom operators and the Private Telephone Operators (PTO’s), even as he maintained a cordial business relationship with the government.

This practically led to his election as Chairman, GSM Consultative Forum of Nigeria.

However, as the Vice Chairman, GSM Africa, Chioke promises commitment as he is ready to fully involve in resolving a lot of telecom issues among its membership.

He is married to Modesta and blessed with children.

Loyalty Solutions introduces Opinion metre

Customer Relationship Management (CRM) firm, Loyalty Solutions Limited, has introduced a novel dimension to survey and feed back with the deployment of Opinion metre in strategic service companies in the country.

Opinion metre is a stand-alone Automated Interactive Survey device designed specially to collect anonymous customer satisfaction feed back at point-of-service.

Organisations currently having a feel of this new automated feedback solution include Globacom, Silverbird Galleria and Tantalisers.

Managing Director, Loyalty Solutions, Mr. Kolapo Ademola said that Opinion metre, as a business tool, helps to improve the speed of business intelligence gathering and processing.

“It also automates customer feed back process, business performance evaluation, ensures process integrity, reduces human error, while telling your customers that you care and really mean it,” he said.

He also said that prior to the coming of this electronic solution, “most service companies traditionally depended on the placement of suggestion box for customers’ complaints”.

Mr. Ademola, noted that suggestion box is a wooden box, which comes with lock and key and usually commissioned by companies that pay premium value on the thoughts and emotions of customers, stressing it is placed at the point of sales of a retail outlet.

“But the results collated from suggestion box are usually fraught with human errors,” he noted.

Loyalty Solutions, he said, has offered the Opinion metre product to many sectors of the economy, which range from card payment, oil and gas, telecoms and the quick service restaurants in order to help them rediscover themselves and improve adequately.Its deep knowledge of customer’s behaviour has helped it to turn data into ‘sword’, which these companies deploying Opinion metre use in creating specialized instruments to eliminate paper survey.

Opinion metre also offers the benefit of instant access to on-site survey data and automates customer feedback process, which he said, could completely eliminate human errors and reduces chances of manipulation.

“Its unlimited capability to customize questionnaires, each response with a time, date stamp for trend analysis and cheaper operational cost attract these companies and made Opinion metre a device of choice”, Mr. Ademola declared.

The device, he emphasised, is ideal for measuring and monitoring customer satisfaction, response to change in programmes as well as new product development, and testing, just as its portability makes the usage quite convenient, as it could be placed in service hall, banking hall, waiting room and lobby among others, for quick and easy access.

Mr. Ademola, whose firm partners Colloquy group in the country and Africa, said it continue to provide customer relationship management with distinction, pointing out that with Opinion metre, customers’ opinion would be taken seriously by the management of any company that deploys this product.

New LCD monitors from LG Electronics

Korean LG Electronics has launched a new line-up of premium Liquid Crystal Display (LCD) monitors, the Flatron LX32P series, focusing on the innovative response time of 4 millisecond (ms) gray-to-gray (GTG).

GTG means “gray-to-gray”, “gtg” or “midtone” after a given number, indicates the response time of the system.

Key new feature of Flatron LX32P series, which come in L1932P, L1732P offer is a lightening fast response time of 4ms (GTG), LG said is more than double as fast as existing normal products, whose response times are 8 to12ms.

LG’s new Flatron LX32P series are ideal for die-hard gamers who desire fast motion images with perfect image clarity.

Described as exceptional lightening fast response time, these series by LG, creates the perfect blend of high speed responsiveness and color management, while ensuring picture perfect contrast and sharpness without ghosting effects.

The firm explained that the series are for people looking for a reliable, spec-driven LCD monitor, along with the 4ms (GTG) response time, which screen could be rotated 90 degrees.

Also, with the installation of the relevant software included, LG said the monitors have the ability to automatically recognize and adapt the image on the serene according to the angle of the monitor, which is called the Auto Pivot.

The Auto Pivot function enables users to work on the vertical angle as well as the horizontal angle of the monitor, mostly, when users are working on a word document or doing web-searching, they could see the full screen in the vertical angle without scrolling.

Therefore, gamers, graphic artists and multimedia enthusiasts will gravitate towards the Flatron L1732P and L1932P because of its healthy offering of display features, the firm also anticipates in a press statement made available to Champion Infotel.

LG Electronics, Inc. is quoted in Korea Stock Exchange and is a global force in electronics, information and communications products with 2004 annual sales consolidation of $38 billion.

Internet Governance Forum goes to Geneva

To consolidate on the outcome of discussions at the Second phase of the World Summit on the Information Society (WSIS) held in Tunisia last December, a follow-up session has been slated to hold next month in Geneva.

The forum based on a multi-stakeholder policy dialogue on Internet Governance, that was requested by WSIS in Tunis.

Scheduled to hold in Geneva from 16 to 17 February, 2006, the consultations, to which all stakeholders are invited, is expected to develop a common understanding among all interests on the nature and character of the Internet Governance Forum (IGF).

A press statement from the International Telecommunication Union (ITU) and the United Nations Education, Scientific and Cultural Organisation (UNESCO), said, the meeting will address the IGF’s scope of work and substantive priorities as well as aspects related to its structure and functioning. It will also discuss the convening of the inaugural meeting including agenda and programme.

ITREALMS Online, recalls that the Tunis agenda for the Information Society invited the Secretary-General of UN, to convene an open and inclusive process; a new forum for multi-stakeholder policy dialogue with a first meeting in Athens, Greece, in 2006.

UNESCO, for which Internet Governance is a core issue, said it would participate in the work of the Internet Governance Forum.

The Paris based organization also said it would continue to advocate an open, transparent and inclusive approach to Internet Governance, echoing its consistent advocacy of the principle of openness, which encompasses the free flow of information, freedom of expression and technical interoperability.

Also core areas of relevance to UNESCO are the concern for ethical dimensions, the realization of multilingualism in the Internet development environment and capacity-building.

VIA expands West African market

Leading developer of silicon chip technologies and Personal Computer (PC) platform solutions, VIA Technologies Inc, has began expansion into the English-speaking West African market, with its attendance in this year’s Information and Communications Technology (ICT) For Government exhibition and seminars held in Ghana.

The three-day event which last weekend, February 2, is an annual ICT event that brings together the who-is-who in African technology environment.

This came on the heels of the introduction of the first computing device in the African market that is completely based on the VIA platform, the ICT 4 Government event is meant to serve the entry into the Ghana market as well as showcasing the unique value proposition of the VIA C3 Nehemiah Core processor on the laptops.

The new VIA C3 processor based on the Nehemiah core boosts lower levels of power consumption combined with higher digital media performance and the first ever on-die hardware Random Number Generator (RNG).

This VIA Technologies explained that its low power consumption does not require a noisy and expensive Computer Processing Unit (CPU) cooler, which allows greater freedom in system design, reduce overall system costs and lower total cost of ownership.

And based on the industry standard Socket 370 architecture, VIA C3 is available in either Enhanced Ball Grid Array (EBGA) or Ceramic Pin Grid Array-Socket 370 (CPGA) packages.

ITREALMS Online gathered that the hardware RNG of the VIA PadLock Data Encryption Engine is specifically important for embedded systems, as it does not rely on less random seed data such as keystroke timing or mouse events, thus typically used to seed software-based RNGs known as pseudorandom number generators.

MultiChoice’s Val Day begins ahead of D-Day

Despite postulations over the ‘Exclusivity Right’ in the Digital Satellite Television (DSTV) industry in the country, key player, MultiChoice Nigeria is offering audience fascinating programmes ahead of this year’s Valentine’s Day, on its channels.

The selected series, as said by the Public Relations and Communications Officer at MultiChoice Nigeria, Mr. Segun Fayose would be a delight to behold as from two days to the Valentine Day, viewers would be treated to these series.

ITREALMS Online recalls that annually on February 14, the world is intoxicated with ‘love’ under the aegis of Valentine’s Day.

Mr. Fayose informed that DSTV audience would get their Valentine’s Day presents as the company is well prepared for this month with lots of love streaming on its M-Net and South African Broadcasting Corporation (SABC) Africa channels.

According to him, the Laws of Attraction on M-Net would commence on February 12, in which Julianne Moore and Pierce Brosnan are staring in a courtroom as two opposing lawyers who say “I do” instead of “I object!”

On the other hand, Kirsten Dunst and Paul Bettany would take into a fresh approach literally to the establishment of grass courts of Wimbledon as two tennis players who find out that they are so different on-court, that they may actually be perfect together off-court, known as Wimbledon.

This Mr. Fayose also said, would be showcased on February 20.

Also to join in the celebration and happy ending with the connection of Cupid are the BBC channels on DStv.

On Monday February 13, he said, BBC Food screens, a special episode of Cookworks as chef Donna Dooher prepares a feast of romantic tastes.

While on the D-Day, February 14, six strangers would get together to cook up both a storm and a potential relationship in Cupid’s Dinner.

Meanwhile, there are more great stories in this month as SABC Africa dedicates its Monday nights to Cupid including the feature film Love Come Down on February 13.

Mr. Fayose explained that Love Come Down is a story of two brothers, one black and one white, who discover the joys of life and family as one brother falls for a gorgeous singer, featuring Larenz Tate and Deborah Cox.

Equally on the line-up is Masquerade on February 20 on SABC Africa, a young New York City editor returns home to Los Angeles and finds herself meeting the man of her dreams on the Internet! Look out for performances by Simbi Khali and Kellita Smith.

Finalising the series on Monday night on SABC is One Special Moment on February 27.The story centred on a Hollywood movie star who loses his heart to a simple English girl, the movie was originally produced for the BET Network and stars Kirk Taylor and Nelson George featured.

There is no perfect search engine yet – Experts

Remmy Nweke in Malta

Speakers at the on-going international workshop on contemporary diplomacy and information and communications technology (ICT) in Malta, have declared that there is no perfect search engine yet for online enthusiasts.

Information Management Connoisseurs, Messrs Stefano Baldi and Ed Gelbstein, made the declaration that there is no perfect search engine on the web yet, even as they counselled diplomats on the use of weblogs, which is gradually gaining momentum globally.

Search engine is a computer’s software that compiles documents, most commonly those on the World Wide Web (WWW), and the contents of these documents, according to online encyclopaedia Encarta.

It works by way of responding to a user’s entry or query, then searching the lists and displaying a compilation of documents called web sites that match the search query.

Some search engines include the opening portion of the text of web pages in their lists, but others include only the titles or addresses also known as Universal Resource Locators (URLs) of web pages.

Additionally, some search engines occur separately from the www, indexing documents on a Local Area Network (LAN) or other system.

These experts who dealt on Information Management at the workshop, agreed that perfect web search engine is yet to emerge that would be satisfactory to all Internet enthusiasts, but the fact, remains, that better things are coming on their ways.

“There is nothing like the perfect web search engine,” said Mr. Baldi, stressing that using search engines means users should know which of them to choose from the several that exist today, which probably best serve their need.

Information for diplomats, he said, should be readily available when required so as to keep the diplomat well informed of what is happening around the world, especially through the Internet and concerning his or her constituency, even as the information must be accurate.

Time, he said, is part of the ideals that make knowledge finding and management successful.
For Mr. Gelbstein, cyber space comprises Internet and extranets, www, non-Internet Protocol (IP), and deep web, noting that the sea of knowledge and hostile tribes of hackers and online terrorists also exist.

According to him, over 70 million websites currently exist as at December 2005 while there are about nine billion pages on the web by mid-2005 with about 15 per cent of these web pages covered by the Google search engine.

“Now, nobody counts anymore how many pages there are, while estimate for the deep web is between 50 and 100 billion pages and web servers counts over 600 billion,” he said.

On top of these are the blogs, electronic mail (emails), chat rooms among other forums on the Internet.

Mr. Gelbstein equally said that accessing the visible web, that those outside the deep web, users especially diplomats in a contemporary society should identify what kind of search they need to make because there exist general search engines, specialised search engines, meta crawlers, portals and directories, as well as intelligent agents made up of Really Simple Syndication or Rich Site Summary (RSS) among others.

“There are four types of search tools, namely search engine, directory, meta crawler and intelligent agent,” he said.

He advised participants to think out of the box if they are to get anything good when searching on the Internet.

“To get something best out of a search engine, you must think out of the box, that ‘s outside the literary formula,” he declared.

Mr. Gelbstein maintained that those looking for some information online should explore a wide range of sources to find out more about whatever topic they seek for by drilling down for more details.

On the burgeoning weblog, he warned that as long as individuals are free to operate blogs including diplomats, they should be cautious, citing a recent case of a Croatian diplomat who was recalled from the United States because of undue inputs he made into his weblog and was reported to the superiors by an Internet observer.

Diplomats must be able to distinguish between when to say certain things or make certain contributions, especially on the weblog, he advised.