" ITREALMS: 2008-11-23

Wednesday, November 26, 2008

Tariff hike: ALTON, NATCOMS on collision course


A collision is imminent for the Information and Communications Technology (ICT) sector as interest groups, ALTON and NATCOMS differ on plans to increase tariff, reports REMMY NWEKE.

Association of Licensed Telecommunications Operators of Nigeria (ALTON), may be heading for a collision course with an Information and Communications Technology (ICT)-based advocacy group, the National Association of Telecommunications Subscribers (NATCOMS).

The two, last week disagreed on the speculation that ALTON may bend the hands of the regulator to increase tariffs of services due to persistent government interference on infrastructure at the states and local government levels through what ALTON described as multiple taxation and indiscriminate levies on its members, as well as for unfriendly communities to the operators.

On the other hand, NATCOMS cautioned operators over the proposed tariff hike.
ITRealms Online recalls that penultimate week, Lagos State government while warning corporate organizations and mostly telecom companies against the habit of erecting base stations, towers, masts and parabolic antennae without observing the laws of the state, with the emergence of a special unit to oversee the installations.

According to the Head, Information of the new Urban Furniture Regulatory Unit (UFRU), a section of the Lagos State Infrastructure Maintenance and Regulatory Agency (LASIMRA), Mrs. Rahmat Alabi, this warning came in the wake of the attention of the Lagos State Governor, Mr. Babatunde Fashola, that certain corporate entities, particularly telecommunications companies were erecting base stations, towers, masts parabolic antennae without regard to the Physical Planning Laws and Regulations of the state.

So, the governor issued an executive order No. EO/020 of 2008, creating a new administrative structure, UFRU, under direct supervision of LASIMRA, to address the irregularities in the erection of masts across the state.

Speaking a fortnight ago at a press meeting in Lagos, telecommunications operators in the country, condemned the imposition of what it described as “unsubstantiated levies and charges” by government agencies both at the states and local levels.
The umbrella body of operators, ALTON, said that its office has been saturated with field reports from member companies on this basis.

Chairman, ALTON, Mr. Gbenga Adebayo, told newsmen penultimate Friday in Lagos, while enumerating their concerns to include the closure of some cell sites by government departments due to this ‘imposition.’ Noting that on a daily basis, network operators were being hounded, threatened and eventually extorted to part with huge sums of money or forced to abandon service roll out projects due to incessant extortion by undisclosed agents of ministries and parastatals.

These actions, he said, “Amounts to multiple taxations and in some cases have criminal undertones, which negatively impacts on the operational cost of the service providers and ultimately the overall quality of services. Our members have recorded increasing incidence of closure of Base Transceiver Stations (BTS) sites and other telecommunications infrastructure by these ministries, departments and authorities on the frivolous excuses of non-payment of the said arbitrarily imposed fines and levies.”

He emphasized that the capacity of the service providers to carry out requisite operations and maintenance activities on the affected infrastructure is often stalled with grave consequences on quality of service and network performance of telecom service providers.

As a result, Adebayo said that the security of workers of member companies are now at great danger due to the aforementioned, stressing that in the bid of these agencies of government to enforce the alleged levies and rates collections, they have purportedly resorted to acts equal to sheer brutality and threats to the lives of the staff of operating companies.

Highlighting that community hostilities and vandalism, have been another source of worry to ALTON, “Because telecommunications operators have lately become easy target for organized illegal extortion in some host communities by series of so called ‘community youths and local associations.”

Equally, he suspected that these groups are being sponsored and motivated by some community leaders, thus encouraging the supposed youths to daily take up arms against telecommunications operators, therefore, “resorting to blackmail, threats and in several instances, manifest act of brigandage and plundering of facilities at telecommunications installations, where the concerned operator fails to yield to their financial and other material demands.”

Pointing out that indiscriminate charges and incessant closure of telecommunication installations essentially exacerbate the cost of providing telecommunications services, thereby distorting operators roll out and service expansion goals to the detriment of efficient and qualitative service delivery to the subscribers.

ALTON, further said, it has resolved that member-companies may not henceforth guarantee the payment of these levies, arguing that tariff for telecommunications services shall hence be increased to, and maintained at the maximum tariff allowed under the relevant approvals of the Nigerian Communications Commission (NCC) in any State of the Federation where the aforementioned activities remain uncurbed from Thursday, November 14, 2008.

According to ALTON, such a tariff would remain in effect until such activities are controlled and totally eradicated, maintaining that subscribers within the affected States, during this period of increase, shall not benefit from any service rate discount or bonus applied in other areas of the country.

ALTON insisted that its members’ stance was predicated on the need to ensure that there is ample justification for applicable service charges, which would be structured to consider service provision cost in peculiar localities, and to ensure that subscribers in law abiding and cooperative areas within the country are not made to suffer from the impact of increased cost of service provision foisted on network service providers in other less friendly and supportive States of the country.

But reacting to the above proposal, NATCOMS in a communiqué after an emergency meeting in Lagos, noted with dismay the threat by ALTON to increase tariffs and other telecommunications charges.

“The above threat is not only vexatious, annoying and condemnable, it is callous and totally out-of-order in a country that believes in the rule-of-law,” NATCOMS national president, Chief Deolu Ogunbanjo said.

He noted that on Friday, May 4, 2007, ALTON had made a similar threat which was resisted by his group and its members nationwide, stressing that this year, ALTON has resuscitated the campaign once more, over as direct sanctions to offending communities if the practice by some State governments, local governments and agencies, do not desist from imposing indiscriminate levies on their operations within their localities.

NATCOMS advised ALTON to drag any state that is not ‘friendly’ with their operations to court, especially at this era of rule of law under President Umaru Musa Yar’Adua.

“If ALTON feels aggrieved about multiple taxations by various tiers of government and agencies, they should take the particular government arm to court to seek redress. Once judgment is delivered in ALTON’s favour, and such an arm of government is duly served, the judgment execution and compliance will not be a problem, now that the whole nation is singing ‘rule of law’,” the group declared.

Further, NATCOMS cautioned that once any challenge is being faced by ALTON member operating companies, they found their solace on hiking charges for subscribers.

Cautioning that if ALTON believes that anytime any of its member companies is aggrieved that they could always pounce on telecom consumers for tariff increase, because they are weak and will take anything the operators so wish and desire, “they had better think twice as NATCOMS will challenge and resist any and every move by ALTON to increase tariffs/charges.”

The group alleged that ALTON is presently being used to create oligopoly in the nation’s telecom industry, which contradicts the law of healthy competition.
“ALTON is also being used only to consider tariffs increase on consumers. It becomes noteworthy to state that NATCOMS is prepared to go the full length,” the group warned.

The onus is now on the regulator, NCC to fashion a way out of the woods by way of instituting a consultative forum so as to foster the harmonious relationship that has paved the way for cordial environment in the ICT sector in recent times.

After all, when the two elephants fight, it is the grass that suffers, which in this case are those who now depend on petty ICT services for daily bread such as recharge card hawkers and sellers.


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Experts agitate for NigComSAT 2, 3

In response to the recent revelation that the Nigerian Communications Satellite (NigComSat-1) is irreparable, experts in the Information and Communications Technology (ICT) sector are agitating for the commencement of actions towards the launch of the NigComSAT 2 and 3 within the best possible time.

ITRealms Online recollects that NigComSat-1 service experienced impromptu disruption on November 10, 2008 and the government said it was merely parked for repairs as its battery could not recharge.

Some of those who commented on the issue include the Senior Engineering Manager at Philips Place, Lagos, Mr. Patrick Edeh, telecom analyst, Mr. Shola Taylor, chief executive officer (CEO) of Emperion West Africa, Sansdeep Jayaswal and a Lagos-based technology analyst and promoter of rural telephony in eastern Nigeria, Mr. Pius Ikedife.

For Mr. Edeh, government must not waste time in launching these satellites, because, as a country, Nigeria has made powerful statements with the launch of NigComSat-1 as the first black country to have a footprint in space.

“Despite the negative criticisms from a lot of western interests and their cohorts here in Africa, but the fact that NigComSat-1 changed the entire market thinking about bandwidth pricing before its technical problems proved that this is a road we must take,” he said.

Telecommunications analysts, Mr. Shola Taylor said that Nigeria must see this hiccup of NigComSAT-1 as a challenge that is surmountable.

“We must see this as a challenge. The satellite industry is a high risk sector but it offers immense benefits for any nation that veers into it. The manpower skill acquisition and infrastructure and possibility of socio-economic improvements are tremendous,” he said.

According to him, every serious country wants to have a stake in the satellite industry and Nigerian government deserves commendation for getting into it.

On his part, Mr. Ikedife noted that there is a lot of misconceptions out there about the satellite industry which tend to portray Nigeria’s entry as a disastrous one.

“More than 30 satellites have developed different levels of serious errors in the last 24 months built by the best hands in Europe and United States (US). But people don’t make fuss over this. You simply track down the problems, make amends and move on with newer investment that is ultimately justifiable,” he said.

Ikedife also said that the lesson in this current challenge for Nigeria is that it must remain up there in orbits with not one satellite but several.

“If we must sustain the radical changes we have initiated in the African satellite space,” he said.

For Mr. Jayaswal of Emperion, this incident is unfortunate, expressing the hope that it would be successfully addressed with more of Nigerian communication satellites in space very soon.

“With NigComSat-1, we at Emperion were able to leverage on the lower cost of high quality service to have competitive advantage over others,” he said.

Additionally, he said NigComSat-1 offered a rare window of bringing premium services to the market that foreign satellite companies could not have offered.


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Optimising your Google mail account (1)

Settling in with Google Mail otherwise known as Gmail could be something worth the while.

Gmail prides itself as a new kind of webmail, built on the idea that electronic mail (email) could be more intuitive, efficient, and useful. And maybe even fun. After all, Gmail has new colours and themes, option to choose from over 30 ways to personalize the look and feel of your inbox. Learn more with less spam by way of keeping unwanted messages out of your inbox with Google’s innovative technology.

Gmail also promises lots of space over 7266.378073 megabytes of free storage so that you’ll never need to delete another message, which it tagged a Google approach to email.

First, you may want to take a minute to familiarize yourself with the navigation links like the compose mail, inbox, starred, chats, sent mail, draft among others.

Compose Mail: opens a new message. If you’re feeling shaky, you can read more to brush up on sending messages.

Inbox shows your conversations; the number in parentheses indicates how many unread conversations you have.

While the Starred shows you only messages you’ve marked with a star, that is using stars to mean whatever you’d such as follow up and for any other reason.

Equally, Gmail Chats lists affords user to archive Chat conversations.

Sent Mail shows messages you’ve sent, even as Drafts houses messages you’ve started and saved to work on later.


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APC announces new InfraStruXure

Newly unveiled APC InfraStruXure has been described as enabling comprehensive data management for data managers on the continent.


According to the Regional Manager for Africa at APC by Schneider Electric, a global leader in integrated critical power and cooling services, Mr. Carl Kleynhans, who announced a new version of APC InfraStruXure central, capacity manager and change manager, the next evolution of its data centre physical infrastructure management suite of applications.

He also said that the suite consists of design, operations and monitoring capabilities providing comprehensive management of the data centre physical infrastructure.

“Data centre physical infrastructure management solutions manage power, cooling, physical space and security in dynamic data centre environments,” he said.

He pointed out that for the first time, APC’s InfraStruXure central supports multi-vendor physical infrastructure equipment including a formal validation program to actively develop and publish support for non-APC equipment.

Detailed information of all physical infrastructure devices, he said, could be consolidated in monitoring application enabling quick assessment and intelligent decision-making on issues threatening IT system availability.

APC’s change manager application provides inventory management and workflow tools to enable data centre operators to map the Information Technology (IT) and physical infrastructure equipment that is located within the data centre.

“When combined with capacity manager, these applications provide data centre operators the ability to perform predictive simulation and modeling of the physical infrastructure – evaluating “what-if” scenarios before they occur,” he said.

Maximising data centre energy efficiency while providing high availability requires measuring and monitoring the physical infrastructure to as granular a level as possible, Kleynhans noted that APC’s data centre management suite utilizes real-time data and a common database, “which means that data centre decisions can be made based on facts and not merely based on nameplate data typically used by stand-alone inventory management tools.”

On growing trends toward higher power densities, driven by technology such as virtualisation, demand, he said form the need for data centre operators to seamlessly move between monitor, design and operate activities.

“APC’s new data centre management suite provides all of this functionality from a “single console” guaranteeing operators are working from the most current data,” he said.

Stressing that APC clients have a significant need to monitor and measure power usage within their data centres.

“Power and cooling is the number one issue for data centre managers today as they face huge challenges in predicting the impact from the ever growing number of installed systems in their new and aging data centres,” he said.


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Galaxy to host 2nd infrastructure forum

Galaxy Backbone Plc (GBP) in conjunction with the Office of the Secretary to the Government of the Federation (OSGF) has concluded plans to host the 2nd Public Sector Information and Communication Technology (ICT) Infrastructure Forum in Abuja, the federal capital territory.

ITRealms Online recalls that Galaxy in July this year, hosted the 1st Public Sector ICT Infrastructure Forum with the objective to initiate a strategic and cohesive approach to the acquisition and deployment of a secure, pervasive and integrated ICT infrastructure platform within the government as well as drive digital inclusion of underserved communities for the socio-economic development of the country.

According to the Chief, Business Operations at Galaxy Backbone Plc, Mr. Yusuf Kazaure, this forum is targeted at directors overseeing ICT functions and other related cadre in the Federal Government Ministries, Departments and Agencies (MDAs) and has been scheduled to hold on December 2, Tuesday, 2008 at the Reiz Continental Hotel, Abuja.

He also said that the forum is designed as a one-day interactive workshop to focus on the 1-GOV.net services platform, which is in line with government’s resolve to adopt a more efficient and transparent approach to the acquisition and deployment of ICTs by MDAs.

“This is also the second in the series of our stakeholders’ programmes put in place to create the required awareness of the objective of the government from which the company derives its mission as well as an engagement model designed to meet the requirements of the MDAs,” he said.

Kazaure stressed that Galaxy Backbone is currently engaged in the process of rolling-out a shared ICT infrastructure platform known as ‘1-GOV.net’ consisting a national Internet Protocol (IP) Backbone and Internet Data Center infrastructure through which it offers connectivity, data centre and other ICT infrastructure services for government MDAs.

“Galaxy also develops solutions that help MDAs and other customers to better utilize its shared infrastructure and realize the benefits of ICTs,” he said.

The forum coming at this time provides Galaxy Backbone with the opportunity to properly sensitize the participants on the benefits of the 1-GOV.net services platform and its implications for the 2009 budget.

“It is also an avenue for addressing the expectations of this segment of the company’s stakeholders especially with the commencement of the roll-out of 1-GOV.net services,” he said.

A press statement from Galaxy signed by Head, Corporate Strategy and Planning, Mr. Frank Ugbodaga, informed that the keynote address would be presented by the Permanent Secretary, General Services Office in the OSGF, Dr. (Amb.) Hakeem Baba-Ahmed, with the theme; “The Impact of Galaxy’s 1-GOV.net and how it affects the 2009 budget: The need for a paradigm shift”.

He also said that this would definitely reinforce Government’s commitment to this initiative and strongly support the attainment of the anticipated benefits as encapsulated in the 7-Point Agenda and the objectives of Vision 20 2020 of this administration.



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Ekeh, Usoro bag NITTA awards

Chairman, Zinox Computers, Chief Leo-Stan Ekeh and the Executive Vice Chairman of the Nigerian Communications Commission, Dr. Ernest Ndukwe, alongside a notable telecoms lawyer, Mr. Paul Usoro, a Senior Advocate of Nigeria (SAN), have bagged the Nigeria Information Technology (IT) and Telecom Awards (NITTA).

This, according to the award organizers, the IT and Telecom Digest magazine, was in recognition of their contributions to the development and progress of the nation’s ICT sector.

While Dr. Ndukwe was named the Pan-African Telecom Regulator of All Time, Mr. Paul Usoro was named the Pan-African Telecoms Lawyer of All Times, whereas Chief Lababidi of Starcomms earned the Lifetime Award for Foresight Investment in Telecom, and Chief Ekeh was named Best Pan-African Computer Personality of All Time.

Former Head of State, Dr. Yakubu Gowon who made the presentation of the award to Ndukwe, noted that if telecom regulators from other countries continue to flock to the NCC to learn few tricks, it is only because the organisation has the right mind as its leader.

“Someone who has found it worthwhile to make Nigeria and its goodness the centre of his being; therefore, in recognition of his sterling qualities and uncompromised disposition to consumerism, the Board of NITTA today honours Chukwuka Anene Ernest Ndukwe with Best Pan-African Regulator of All Time Award,” part of the citation read.

For Lababidi it was for his investments in other sectors of the economy notwithstanding, the man attributed with an eye for the future, knew telecom was the place to be in the years ahead and he took the plunge.

Chief Ekeh, according to the organizers represents the face of the Nigerian brand and that right from the early 1990s, when he moved the magic box called computer around offices and institutions of learning around Nigeria, demonstrating to workers and students the ubiquity of the boxed device.

“This lofty idea soon materialized when he found worthy partners from France and South Africa and the result is one of the leading brands in the world of computers – Zinox Computers manufactured by Zinox Technologies. In Nigeria today, Zinox has achieved the highest penetration of the country and its sub-regional neighbours.

Civil Servants, lecturers, students in both secondary schools and tertiary institutions and corporate Nigeria can attest to the life changing initiatives of Zinox through its Computerise Nigeria project,” the citation read.

For Paul Usoro, his, was a reward for determination to make a difference, even among fellow lawyers as a regular name in drafting policies and legislations that will shape the future of Nigerian telecommunications and its regulation.


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ExpertEdge organises anti-fraud seminar

Software subsidiary of the Computer Warehouse Group (CWG), the ExpertEdge Software Ltd, would on December 2, 2008, host stakeholders to an anti- fraud solutions seminar in financial institutions.

This, according to the Marketing Communications Manager at CWG, Ms Morenike Popoola, the one-day seminar is being organised in conjunction with world leaders Actimize, ISEC and RVR.

She said that the seminar with the theme “Fighting fraud with technology: Solutions to Nigerian banks,” would hold at the Civic Centre in Lagos.

She noted that I-SEC Technologies, formally ICTS Technologies B.V, is a fully owned subsidiary of ICTS International N.V.; a world leader in aviation security for over two decades, which has pioneered the development of innovative security concepts and systems.

I-SEC Technologies, she also said, specializes in the development and implementation of unique, state-of-the-art technological solutions for the homeland security market, designed to meet financial market needs as well; current and anticipated threats to the transportation industry - aviation, mass transit; and among other also banks all by providing a front-end automated document reading and forgery detection capabilities for identity and personal cheques, as well as a sophisticated electronic identity (e-ID) documentation management system; all to provide innovative security solutions for different sectors where large numbers of individuals gather and also by providing technology means for enhancing security and comprising an effective using different tools for banks, hotels, car rental services among others.

She explained that the integrative FDI client-server system developed by the company was build based on a broad technological expertise, significant capabilities, and extensive know-how and international operational experience of its parent company, accumulated during more than two decades.

“I-SEC Technologies’ innovative FDI product has proven its effectiveness in the USA, Europe, South America and Africa, fully complying with local and international regulator requirements,” she said.

Emphasizing that mitigating transactional risk across enterprise silos, Actimize is a leading provider of software solutions for anti-money laundering, brokerage compliance and fraud prevention.

Built on a patented, scalable and extensible analytics platform, Actimize solutions enable financial institutions to increase their insight into real-time customer behavior and improve risk and compliance performance. Six of the top 10 global banks and eight of the top 10 U.S. brokerages use Actimize solutions to process hundreds of millions of transactions a day.


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Goodluck succeeds Oyagbola

Mr. Akinwale Goodluck has been appointed Corporate Services Executive for MTN Nigeria, with effect from November 1, 2008, thereby succeeding Mrs. Amina Oyagbola, who has been redeployed to Human Resources.

Sources at MTN Nigeria, informed that as the Corporate Services Executive, Akinwale would have oversight for Regulatory/Government Relations, Commercial/Legal, Company Secretariat, Corporate Communications and the Corporate Social Responsibility function.

Since joining MTN in December 2001 as Commercial Legal Advisor, Goodluck has held positions of increasing responsibilities culminating in his latest appointment.

Until his new appointment, he was General Manager, Regulatory Affairs, with primary responsibility for regulatory compliance, license obligations, regulatory risk management, government relations, legislative monitoring, industry relations and business support.

Prior to this, he was General Manager, Commercial Legal with responsibility for the management of contractual obligations of MTN, litigation management and dispute resolution as well as oversight of all commercial transactions as General Counsel.

Before joining MTN, Goodluck had worked at Nigeria’s pioneer investment bank, NAL Merchant Bank where he acquired considerable expertise in legal advisory services, corporate finance and financial services.

He, thereafter, joined the services of The Law Union, a firm of barristers and solicitors, with primary responsibility for the Corporate and Commercial Law Group of the firm. He is an acknowledged resource on issues pertaining to the legal and regulatory framework of the oil and gas, telecommunications and banking & financial services sectors.

Affirming this, MTN Nigeria Chief Executive Officer, Mr. Ahmad Farroukh, said “Akinwale has shown commendable drive; imagination and a positive attitude that has seen him deploy his immense skill not only towards the goals of MTN Nigeria, but also to the goals of the larger telecommunications industry. It is a reflection of his managerial acumen and wide acceptance by his peers that he serves as Vice Chairman of the telecommunications industry group, the Association of Licensed Telecommunication Operators of Nigeria.”

In addition, Farroukh said he is very confident that Goodluck will discharge his duties as corporate services executive, just as meritoriously as he has done for every other assignment with which he has been saddled with in MTN.

Goodluck attended Kings College Lagos and thereafter obtained a bachelor’s degree in Law from the Lagos State University.

He graduated from the Nigerian Law School in 1990. He has attended several courses in telecommunications and corporate finance among others as well as the Executive Development Program of the Chicago School of Business.

A regular and much sought after speaker at local and international conferences, Akinwale is married with three adorable daughters.


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3 winners emerge in Fantastic bonanza

... As Visafone presents prize

Three more winners have emerged at the on-going Visafone Fantastic Bonanza 12 cars in 12 weeks promo at yet another draw held in Lagos.

The winners including two women and a man were picked at the second raffle draw in the series, namely, Tawa Longe, Sikiru Sule Ayo and Bukola Thomas.

This brings to five the number of winners in the current promo, which is billed to end on January 4, 2009.

Sikiru Sule Ayo, a meat seller at Yaba market was the cynosure of all eyes as a team of Visafone management and staff drove to the market to present him with his prize; a brand new Kia Rio saloon car.

Head, Corporate Communications at Visafone, Mr. Toni Kan Onwudi, said that to win in the promo, all a subscriber needs to do is to buy and activate a Visafone handset and then ensure its recharge with at least N400 weekly to qualify for the weekly draws.

“For old subscribers all you need do is recharge with at least N400 weekly,” he said.
Visafone, which has consummate banker and ICT philanthropist Jim Ovia as founder, commenced commercial operations on February 22, 2008 and crossed the 1 million subscriber mark in an unprecedented 6 months and 4 days. The company was also voted Best Telecom Brand of the Year 2008 in a Telecom News/Phillip Consulting survey.

ITRealms Online notes that two lucky subscribers of Visafone Limited, operators of the Code Division Multiple Access (CDMA), emerged as owners of the branded 2008 Kia Rio cars in its first and second batch of raffle draws in the on-going fantastic bonanza offering 12 cars in 12 weeks, reports.

The subscribers who emerged at raffle draws held in Lagos included Mr. Kolawole Sampson of 7up Bottling Company Ibadan and Mr. Francis Ike, a resident of Gwagwalada, Abuja.


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Regulator warns on bogus xmas promo

Industry regulator, the Nigerian Communications Commission (NCC), has cautioned telecommunications operators in the country against introducing bogus promos as the Christmas season approaches.

The Executive Vice Chairman (EVC), NCC, Dr. Ernest Ndukwe, who gave this warning in Lagos, recently, said that operators must be guide against making bogus promises to the consumers during the festive seasons, as sanctions awaits any erring service providers to this effect.

Ndukwe who delivered a lecture on Nigeria’s leadership and Vision 20 20-20, noted that Consumer Affairs bureau of the Commission has been mandated to make an assessment of the incentives coming from various operators by way of promotions and other consumer focused offers to ensure that they are delivered in the best interest of the subscribers without compromising the quality of services being delivered.

He also said operators are aware of the key performance indicators issued by the commission which they are expected to take into consideration in providing services and incentives.

Counseling consumers to be very wary of their choices for telecommunications services as there are many operators in the market to choose from, Ndukwe who dwelt on “Nigeria’s Vision 20 20-20: Imperatives of ICT Knowledge-Driven Economy” said that Information and Communications Technology (ICT) drives the global economy and is also key to foreign investments as a country with the requisite ICT would attract the best of investments.

“The fact that we now have some global operators like Visa Card, MasterCard and similar online banking services is as a result of the improved ICT environment in Nigeria,” he said.

Ndukwe further indicated that with these facilities, online booking of flights and other services in the country has become a reality, while doctors could engage in medical diagnosis and treatments over long distances.

Ndukwe said the revolution and possibilities existing in Nigeria today could be traced to the environment, and not just mere campaign because no amount of campaign around the world would have brought these services without the infrastructure on ground.

“We have these services because we have available ICT base upon which these services can thrive”, he said.

He noted that the nation is encouraged by government’s determination to ensure that Nigeria becomes one of the 20th economies in the year 2020 and that ICT in Nigeria is already directed towards the realization of these national objectives.

Ndukwe pointed out that with the regulatory emphasis tilting towards the provision of broadband infrastructure, the needs for ICT for accelerated social and economic growth towards the vision of the government would be achieved.

He predicted that given the current growth rate, Nigeria’s teledensity by 20-20 would be more than 100 per cent., stressing that power supply is critical to this vision, hence, the concerted efforts by the government to address these issues.

Equally speaking, President, Association of Telecommunications Companies of Nigeria (ATCON), Dr. Emmanuel Ekuwem, said there is need for the entire citizenry to embrace ICT as the nation moves ahead anybody without relevant knowledge in today’s world would soon be left behind.

Former Nigeria’s Ambassador to the United Nations, Chief Arthur Mbanefo, requested government, especially the Ministry of Education to be proactive by finding a way to include ICT in the educations curricular to ensure that Nigeria and its future generation is attuned to the imperatives of ICT driven economy.

For the former nation’s envoy to Ethiopia, Ambassador Segun Olusola, commended the NCC for managing a very stable relationship with the broadcast sector, which he said has also resulted in many remarkable achievements in the sector.

The event organized by Leadership Watch, an non-governmental organization (NGO) and telecom rights advocacy group led by Rev. Dr. Martins Iwuanyanwu, saw MultiLinks and Zain emerging winners for customer focused services for the Code Division Multiple Access (CDMA) and Global System for Mobile communications (GSM) categories respectively.


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Glo clinches five awards @ 08’NITTA

The Second National Operator (SNO) has clinched five prizes at the just concluded Nigeria Information Technology and Telecom Awards 2008, with its chairman, Dr. Mike Adenuga Jnr, bagging the Pan African Investor of the year.

Also, Glo’s Group Chief Operating Officer (GCOO), Mr. Mohamed Jameel, was named the Telecom CEO of the Year.

Globacom, equally emerged as the Rural Access Phone Service Provider of the Year, the Global System for Mobile communications (GSM) Operator of the Year and the National Telephone Operator of the Year; making Globacom the highest award winner at the event with five awards.

While applauding Dr. Adenuga as the Pan African Telecom Investor of the Year, NITTA organizers said that the businessman had made Globacom the first single telecoms firm in the region to test the 3G network, lay an under sea cable across West Africa to Europe and launch the first nationwide optic fibre transmission network.

On behalf of Globacom, Dr. Adenuga also signed a contract to install West Africa’s first wireless network based on Universal Mobile Telecommunication Service/High Speed Packet Access (UMTS/HSPA) technology. “This project will provide one million subscribers with state of the arts mobile broadband services,” NITTA said.

The organizers further noted that Dr. Adenuga, recently took Glo to Ghana and the Republic of Benin, thereby setting the tempo of competition in the region, which is anticipated to automatically increase the quality of service along international standard. “The region is definitely about to experience true integration envisaged by the founding fathers of ECOWAS,” part of the citation on Glo read.

In the Glo’s citation as the GSM Operator of the Year, the organisers of the award said that Glo Mobile has been at the forefront of revolutionary changes in the GSM sector in Nigeria, offering both prepaid and contract services along with a range of Value Added Services.

“Despite losing a two-year head start to competition, Glo Mobile has in five years of operation become the fastest growing GSM network in Africa, Asia and the Middle East and the third fastest growing network in the world achieving more than 19 million subscribers. Within this period, the network has earned the reputation of providing a better coverage than competition put together wherever it is present,” the citation further read.

The citation also noted Glo Mobile’s roaming partnership agreement with over 60 telecoms operators worldwide, whereby subscribers can travel abroad and still have their mails pushed to their Blackberry devices while on the move. “This is another unrivalled edge,” it stated.

As Rural Access Phone Service Provider of the Year Globacom was commended for “deploying services into the rural underserved areas of the country.”

The panel of judges for the NITTA award, made up of eminent Nigerians from the telecoms industry, law, print and broadcast media, led by Dr. Tom Adaba, acknowledged that Globacom is a one-stop telecommunications solutions provider and the ultimate National Operator.


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Zain, British Council partner on youths empowerment

Zain Nigeria and the British Council yesterday, Tuesday begun a nationwide management training sessions in several cities to shape up the skills of young Nigerians aspiring to managerial positions and youthful entrepreneurs in order to afford the chances of running their businesses better.

Public Relations Manager, Zain Nigeria, Mr. Emmanuel Otokhine, said the training programme which is under the banner of the Zain’s sponsored Management Express series would provide young professionals and those with flair for private entrepreneurship, the opportunity to develop their management and leadership talents.

A press statement made available to ITRealms Online and endorsed by Otokhine, said this month’s training is centered on developing effective strategies for customer retention, customer acquisition and managing an excellent relationship with firms’ stakeholders.

He quoted the Chief Marketing Officer, Zain Nigeria, Mr. Norman Moyo, as saying that the theme of the programme is ‘Strategies for Customer Retention and Innovative Public Relation: Capturing the Consumer’s Attention.’

According to Moyo, the venues have been carefully chosen in Lagos, Abuja, and Kano, for the training to give more Nigerians the opportunity to acquire relevant competencies in business excellence.

The training, he said, would be facilitated by an internationally reputable Public Relations Specialist Ms Ruth Herman, to be supported by a host of other equally notable speakers.

He outlined that the event has been schedule for to hold on Tuesday, November 25, 2008, at the British Council Office, Ikoyi, Lagos; on Wednesday, November 26, 2008, at the Musical Society of Nigeria (MUSON) Centre, Onikan, Lagos and on Thursday, November 27, 2008, at Old Rockview Hotel, Abuja. The Kano leg of the training will hold on Saturday, November 29, 2008 at the Royal Tropicana Hotel, Kano.

Moyo explained that this edition of Management Express would provide a top of the line learning experience for young Nigerians who are eager to create a big career path in the business fields of customer service, public relations and marketing, stressing that Zain would always go the extra mile to make the dreams of Nigerian youths come true.

He also explained that the programme would feature a series of lectures or professional workshops and a mentorship component, adding that the training is open to those who are just starting their professional career and those who are in middle level management and want to become better managers and leaders.


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Monday, November 24, 2008

Nokia launches latest NSeries in Africa

REMMY NWEKE,
just back from South Africa

Global leader in driving transformation and growth of the converging Internet and communications industries through mobile handsets, Nokia, has launched three of its latest NSeries in the bid to take mobiles to the next level on the continent.

The latest mobile phones in the family of NSeries include N79, N85 and N96, made debut at the launch last weekend.

Speaking at the unveiling which took place in Cape Town, South Africa, the Vice President for Sales at Nokia in charge of Sub-Saharan Africa, Mr. Loren Shuster, told ITRealms Online in an interview that its remarkable how technology has involved and transformed today’s world.

Tagged the “Nokia’s Roof Top Fusion,” he noted that the latest launch of NSeries devices followed on the track success of the Nokia N96 globally.

He pointed out that with a strong lineup of multimedia features, the new devices are taking the world of mobile convergence to the next level.

“Gaming, photos, navigation and music blend together with the newest Ovi and third party services to make discovery and sharing experiences quick and seamless,” he said.

These latest offerings, Shuster said, were made out of cutting-edge technology into compact, user-friendly designs; a characteristic of the iconic NSeries range, that allows people to discover, create and share their passions with others.

“Converged mobility is at the heart of every device we produce, and these three devices are shining examples of how far we have come in achieving this,” he said.

Pointing out that the new devices from Nokia, showcased their online services platform, OVI, meaning ‘door’ in Finnish and symbolizing a door to an on-line world.

“Ovi.com encompasses Share on Ovi, a one-stop storage place for photographs and other media, games on Ovi, Maps on Ovi and Mail on Ovi, a secure and spam-free personal email service was designed for Nokia Series of 40 devices.

In addition, he explained that the site functionality includes personal information management (PIM) sync as well as Nokia Ovi Suite for Personal Computer (PC) and Files on Ovi remote-access service.

The different elements of Ovi, he explained, help users to manage their personal information and media in various ways through a simple and unified interface.

For instance, describing the Nokia N85 as “engaging and interactive,” Shuster said, that along with an eye-catching 2.6” Organic Light Emitting Diode (OLED) screen and smooth, sleek finish, in addition to having, at least, 10 made-for-mobile N-Gage gaming titles.

“Enhancing the gaming experience, the device design includes dedicated gaming keys that light up when the device is in landscape gaming mode. While all on-board games can be sampled, the device comes with a voucher to activate the full license of the user’s choice game,” he said.

Stressing that by boasting of an in-built FM transmitter, 5 mega pixel camera with Carl Zeiss optics and geo-tagging capabilities, the Nokia N85 comes out of the box with a multitude of powerful functionality.

On Nokia N79, which he described as Xpress-On style, Shuster enlightened that it’s perfect for the style conscious as it comes with Xpress-On smart covers available in five popular colours.

“The device represents true convergence of photos, music and navigation, and with hi-speed 3.5G HSDPA and Wi-Fi, it is quick and easy to share experiences on websites, blogs or online communities,” he said.

The Nokia N79, Shuster who was accompanied by the Design Manager, Nokia Design, Mr. Jonne Harju and Head, Go to Market NSeries, Sales for Middle East and Africa, said that comes packaged with a 4 Giga Bytes (GB) of microSD memory card that makes it possible to store around 3000 song files, approximately 2500 pictures and up to four hours of DVD-quality video clips that can be organized by albums or tags and uploaded directly to Share on Ovi or other third party services.

Equally on reiterating Nokia N96 as the mobile entertainment at its best, Shuster said that the handset is the flagship multimedia computer in the iconic Nokia NSeries range, and boasts live TV, a 5 mega pixel camera with Carl Zeiss optics, turn-by-turn voice navigation and the transformers’ movie preloaded.

“The device also offers 16GB of internal memory that can be increased to 24GB with an optional microSD card, superior sound and music, N-Gage gaming and a stunning 2.8” display. The Nokia N96 is a fitting flagship for our NSeries range. It defines convergence by blending phone and multimedia options seamlessly. Users are able to watch live TV and video, take high quality photos and directly upload them online – it is all about taking mobile entertainment and communication to the next level,” Shuster said.

These devices, he continued, were created to be more than the sum of their parts, offering a complete mobile entertainment package.

Through the Roof Top Fusion event, he explained offers the hope to highlight what consumers could, in fact, hold their world in their hand.

Emphasizing that with Nokia NSeries products, consumers could use a single device to enjoy entertainment, access information and to capture and share pictures and videos on the go at any time.

Nokia says the S60 software built on Symbian as Operating System (OS) is the world’s leading smartphone software, and is licensed by some of the industry’s foremost mobile device manufacturers.

Currently, Nokia said, more than 150 million S60 devices had been shipped by all licensees by January 2008.

The flexibility of the S60 software allows for various hardware designs and software configurations, as evidenced by the multitude of S60 devices already available on the market.

Through its award-winning user interface, extensive support for new mobile services and the innovation potential for partner solutions, the S60 platform provides an open and scalable business opportunity for mobile operators and 3rd party developers.


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Glo-1 cable to boost bandwidth in sub-region

The Second National Operator (SNO) Globacom has planned to leverage on its Glo-1 submarine cable to boost bandwidth deployment in Nigeria and West Africa sub-region, just as arrangements have been advanced for the commissioning of the cable in the next five months.

Globacom’s Group Chief Operating Officer, Mr. Mohammed Jameel, who disclosed this, said that the billion-dollar infrastructure, which will connect West Africa to the United Kingdom, will be commissioned for commercial activities in March, 2009.

He also said that the bandwidth requirements of Nigeria and West Africa, for instance, will receive a major boost early next year with the proposed commissioning of the submarine cable.

A press statement made available to ITRealms Online in Lagos last Friday, indicated that the 9500 kilometre (km) state-of-the-art cable will afford Globacom to have a clear distinction in providing quality services through multiple and high quality direct links to various countries across the globe.

“And will enable it to interconnect with several international networks and leading traffic carriers in the world,” Jameel said.

He equally noted that 4,400 kilometres of the undersea cable has already been laid from United Kingdom, through Portugal up to Nouakchott in Mauritania, stressing that cable laying from Nouakchott to Nigeria has started and that the ship-load of cable required to complete the process is already at the high-sea.

Jameel equally said the submarine cable, with a final capacity of 640 Giga bytes, will have landing points in United Kingdom, Portugal , Ghana and Senegal as well as in Lagos and Bonny in Nigeria by February next year.

“Landing points will also be extended among West Africa countries by the fourth quarter of 2009. There will be 18 branching units along the route upon completion of the project,” he said.

Globacom, Jameel noted, embarked on Glo-1 submarine cable project in keeping with its aspirations to avail Africa the possibilities offered by broadband.

“The capacity of Glo-1 will fulfill the present and rapidly increasing high data requirement in the West African region,” Jameel maintained.

Glo-1 is being built by Alcatel submarine networks which is the leading provider of cable infrastructure in the world. It is the first such project embarked by any single organisation in the world.


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Consultation crucial to telecom regulations – Ndukwe

Chief executive officer, Nigerian Communications Commission (NCC), Dr. Ernest Ndukwe, has said that wide consultations among the key stakeholders in the industry, are critical success factors in the Nigeria’s telecom industry.

Receiving the newly constituted Committee on Communications of the House of Representatives, who paid him a courtesy visit in his office, Ndukwe said, that after such a consultation, the regulator is expected to follow with positive, bold and timely decisions which are critical to the industry where time is of essence.

He also informed the committee members led by its chairman, Hon. Dave Salako that it was such decisive resolution that led to the liberalization and encouragement of new entrants as it is the disease of incumbents everywhere in the world to stand against new entrants, but that the commission was firm in allowing other entrants into the sector for the benefit of the consumer.

Ndukwe said the national telecom policy gave confidence to the private participation in the sector, while one of the key functions of the Commission is to facilitate private sector investment.

He further said one of such decisions was taken in the transition from exclusivity period for four mobile operators, to the unified licensing regime where a single authorization allows operators to deliver multiple services under one license.

He noted that Nigeria is now rated in Africa as number one in terms of number of active connected lines while the Commission is rated as one of the foremost telecom regulatory agency because of some innovative actions and programmes like the telecom consumer parliament, among others resulting in various multilateral agencies recommending Nigeria to some nations as a model regulatory agency to understudy.

Ndukwe also noted that the Commission’s success today, resulted in latest figure of 57 million active subscribers in the country and private sector investment to the tune of about US$12 billion as against US$50 million as at 2000, are also attributable to the support of the executive and legislative arm of government in the course of the commission’s regulatory activities.

Chairman of the House Committee on Communications, Hon. Salako, earlier in his remarks, said that the Committee will focus on how to collaborate with the Commission to further achieve more of its objectives.

He said the Committee is not interested in probing or witch hunting anybody. He commended the Commission for its bold and remarkable achievements.


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More blackouts give rise to protection solution – Carl

The regional director for Africa at APC-Schneider Electric, Mr. Carl Kleynhans, has said that increased blackouts have given rise to the need to protect Information and Communications Technologies (ICT) devices.

Speaking in Lagos, Kleynhans noted that utility companies are constantly faced with the challenges of providing a continuous power supply to consumers and, with the onset of the summer season, there is the risk of electronic equipment downtime due to possible weather related brownouts and blackouts.

“Temperatures rise, and thunderstorm activity intensify during the summer, the threat of power problems combined with increased demand on power grids escalating the potential for power problems,” he said.

He noted that across Africa, the summer months bring about the most rain, storms, lightning and over-voltage. Frequent lightning accompanying summer thunderstorms may cause over-voltage that could damage sensitive electronic devices, and even lead to short-circuits or even fire.

“Lightning is one of the most spectacular and - at the same time - most dangerous natural phenomenon and the location of a lightning strike cannot be determined in advance,” he said, stressing that surges or spikes could happen at any time due to a number of causes including lightning strikes, the in-rush of current following an outage, or even the presence of high-powered electrical motors such as air conditioners or other household appliances.

"These power fluctuations not only can cause permanent damage to expensive and sensitive electronic equipment, they often result in equipment downtime, lost productivity and lost data,” h said.

The increase use of power during the summer months for items such as air conditioners and indoor electronics, along with this constant threat of power surges, spikes and lightning, he said, make it critical to have reliable power protection in the home or business,” he explained.

Pointing out that most people use a reliable surge suppressor or uninterruptible power supply (UPS) to protect their PCs, but many do not understand the need to protect themselves from ‘back-door’ surges, such as those from communication lines and computer peripherals.

He equally recommended APC power protection for PCs and peripherals including printers, telephone/fax lines and cable modems, as well as other sensitive household devices such as televisions, stereo systems, digital video display (DVD) players, and satellite dishes.

He enlightened that power protection begins with combating against surges and spikes, advising that the first consideration should be to keep the hardware itself safe from damage. When purchasing a surge protector the lower the let-through voltage rating, the better users’ equipment would be protected.

“A surge protector should also offer a warranty that not only covers the surge protection device, but the electronic equipment that it is protecting,” he said.


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