The Federal Government’s push for a digitally transformed public service has recorded a major milestone. The National Information Technology Development Agency (NITDA) announced the successful massive rollout of its Digital Literacy for All (DL4ALL) Workforce Programme across the Federal Civil Service, reports ITREALMS.
Implemented in strategic partnership with the Office of the Head of the Civil Service of the Federation (OHCSF), the program has achieved exceptional reach, equipping tens of thousands of civil servants with foundational digital competencies.
The initiative covered four essential modules: Digital Awareness; Using Computers and Mobile Devices; Digital Content Creation, Communication and Collaboration; and Digital Safety and Security.
According to the DL4ALL Workforce Programme Final Report for 2025, the program’s penetration is significant.
Key highlights include Broad Coverage: Enrollment numbers ranged from 45,813 to 54,377 learners per course.
Workforce Penetration: This represents an estimated 65–75 percent coverage of the entire Federal Civil Service workforce.
Completion Rates: Completion rates across modules aligned with global norms for large-scale voluntary online training (38.1% to 44.6%). Crucially, completion rates increased in more advanced modules, indicating stronger learner commitment and deeper skill uptake as the courses progressed.
The result is the emergence of a reliable pipeline of civil servants ready for intermediate and role-specific digital skills development across Ministries, Departments, and Agencies (MDAs).
The programme data revealed interesting insights regarding success factors. Institutional leadership and internal coordination proved more decisive than workforce size in determining learning outcomes.
While giants like the Federal Ministry of Education and the Federal Ministry of Defence led in overall raw numbers, several smaller institutions achieved stellar completion rates exceeding 70 percent. This success was attributed to strong ICT leadership, dedicated internal "Digital Literacy Champions," and consistent performance monitoring.
Speaking during an award presentation at the OHCSF, NITDA Director General, Kashifu Inuwa, underscored the value of collaborating with the Cisco Networking Academy.
The initiative covered four essential modules: Digital Awareness; Using Computers and Mobile Devices; Digital Content Creation, Communication and Collaboration; and Digital Safety and Security.
According to the DL4ALL Workforce Programme Final Report for 2025, the program’s penetration is significant.
Key highlights include Broad Coverage: Enrollment numbers ranged from 45,813 to 54,377 learners per course.
Workforce Penetration: This represents an estimated 65–75 percent coverage of the entire Federal Civil Service workforce.
Completion Rates: Completion rates across modules aligned with global norms for large-scale voluntary online training (38.1% to 44.6%). Crucially, completion rates increased in more advanced modules, indicating stronger learner commitment and deeper skill uptake as the courses progressed.
The result is the emergence of a reliable pipeline of civil servants ready for intermediate and role-specific digital skills development across Ministries, Departments, and Agencies (MDAs).
The programme data revealed interesting insights regarding success factors. Institutional leadership and internal coordination proved more decisive than workforce size in determining learning outcomes.
While giants like the Federal Ministry of Education and the Federal Ministry of Defence led in overall raw numbers, several smaller institutions achieved stellar completion rates exceeding 70 percent. This success was attributed to strong ICT leadership, dedicated internal "Digital Literacy Champions," and consistent performance monitoring.
Speaking during an award presentation at the OHCSF, NITDA Director General, Kashifu Inuwa, underscored the value of collaborating with the Cisco Networking Academy.
He noted that this partnership removes financial barriers to high-quality digital learning and creates a progression pathway. Beginning in 2026, this pathway will lead into advanced areas such as networking, cybersecurity, data fundamentals, programming, and emerging technologies.
With the foundational phase established, NITDA outlined its priority areas for 2026 and beyond:
With the foundational phase established, NITDA outlined its priority areas for 2026 and beyond:
- Advancing from basic literacy to job-relevant, role-based digital skills.
- Institutionalising the Digital Literacy Champion model across all MDAs.
- Strengthening data-driven decision-making via the national DL4ALL digital dashboard.
- Supporting civil servants to advance towards certification-ready competencies.
Chuks Egbune/DoP
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