" ITREALMS: Etisalat launches My Etisalat app

Friday, October 21, 2016

Etisalat launches My Etisalat app

Acclaimed innovative telecommunications network operator, Etisalat Nigeria has launched a new product tagged ‘My Etisalat’ reports ITRealms.

The Chief Information Officer (CIO), Etisalat Nigeria, Mr. Otuyemi Otule described My Etisalat as revolutionary, adding that Etisalat believes in simplicity and innovation, hence Etisalat embark on this innovative mobile application.

He explained that to benefit from My Etisalat, users have to first and foremost, be on Etisalat network to enjoy it.

According to him, My Etisalat comes as a mobile app and web-based which takes away the incidences of using Integrated Services Digital Network (ISDN); a set of communication standards for simultaneous digital transmission of voice, video, data, and other network codes via Short Messaging Service (SMS) codes.

The advancement in technology, Otule said, has brought about this launch of My Etisalat, stressing that since coming into the Nigerian market, Etisalat is synonymous with innovative ‘easy’ products.

Above all, he said, My Etisalat enables users to explore a whole range of services, thereby offering subscribers better customer experience.

Explaining further, the Online User Experience Officer, Etisalat, Mr. Paul Ehiagbonare, said My Etisalat was built based on customers’ feedback.

“We have customers who cut across various platforms including iOS, Andriod, Windows,” he declared.

Credentials with social media accounts, he said, could be used to sign into the app and could also be used to block a stolen device.

Customers, he said, have the ability to manage all their lines from My Etisalat app and even add more of Etisalat lines if so wish.

“You can also use it to manage all your lines when you add other numbers and swipe icon come up handy for this,” he said.

Remmy Nweke/ED, Ops
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