" ITREALMS

Wednesday, May 24, 2006

Policing beyond SIM cards

Features of the week:

The need to really computerize the Nigeria Police beyond the value added by the availability of Subscriber Identification Module (SIM) cards has continued to be of concern, writes REMMY NWEKE.

DATELINE was Lagos State, May, Friday 19, and venue was the Musical Society of Nigeria (MUSON) Center Onikan, where the just-concluded Computer, Telecommunication and Office Equipment (CTO-06), exhibition and conferences was held.

The event, which is the sixth in the series, is the annual exhibition and conferences organized by the Commercial Section, United States Consulate, Lagos. This year’s theme was “Leveraging Franchise for Business Growth and National Development.”

Road to CTO-06

Going to this year’s CTO from the Ikeja axis of Lagos State was part of the day’s schedule, according to Mr. Okon Idah, a middle class Information and Communication Technology (ICT) enthusiast.

Having boarded a commercial bus from the popular Allen Roundabout, his mission was to be at MUSON Center and listen to the likes of chief executive, Zenith Bank Plc, Mr. Jim Ovia, Chief executive, Teledom Group, Dr. Emmanuel Ekuwem, who also is the president, Association of Telecommunications Companies of Nigeria (ATCON), as well as the chief executive of Spectracomm and Consultant COREMAP, Mr. Mark Schwartz, among others, during the special section on “Students and Aspiring Enterpreneurs”.

One remarkable thing that got Mr. Idah’s attention penultimate Friday was that as soon as the bus he boarded passed 7Up Junction, near the demolished toll-gate, a Police motorbike was blocking a heavy-duty truck on the highway, which nearly crushed the motorcyclist and exposed him to further crush by other vehicles on the Oworoshoki Expressway.

This follows that during the interception the truck had with the bike, a senior Police officer jumped on to the truck-door where he hanged for over 15 minutes and because the truck was not engaged in high-speed from Ojota to under-bridge, about a hundred meters from the Oworoshoki bus stop where the officer eventually got tired, obviously because the driver did not allow him entrance having locked the door and wind-up the windscreen round-up.

LASTMA antics

Then at Oworoshoki bus stop where Mr. Idah’s bus stopped, for a passenger to alight, a Molue, a long commuter bus in Lagos, soon zoomed passed with shouts and screams from the passengers, as the driver tried to dodge hitting other vehicles while heading with speed towards the third mainland bridge, which is about 400 meters ahead and definitely coming from Oshodi to CMS via Obalende in the Island part of the state.

Behind the Molue was a Toyota Hiace bus painted in commercial bus colour of yellow, occupied by a task force team in Police uniforms and some members of Lagos State Traffic Management Authority (LASTMA).

Eventually at Adeniji Adele link road, the Molue driver managed to stop for the passengers to alight. Some who were caught in the web of the Molue driver took time to kneel by the roadside to give thanks to God for saving them. Then Mr. Idah’s bus had to convey some of these people to their final destination, including two students on their way to CTO-06.

Our stories by students …

According to the students from a high school in Oshodi, names withheld, they boarded the Molue with the hope of catching on the session on ‘Students and Aspiring Entrepreneurs’ having read about the event at CTO the previous day at the Free Readers stand near the school at Oshodi-Apapa Expressway.

But no sooner had they sat in the bus, the conductor began to ask the driver hurriedly to move, despite being aware that two of this task force members; a Police and LASTMA officials, had jumped into the bus, signaling an arrest, yet the driver refused to stop.

They said that most of the time the “Police was dragging the vehicle steering with the driver as they approach third Mainland bridge.”

For Mr. Idah, who was pondering over the two experiences aloud, some unanswered questions abound including why was the senior Police officer hanging out on a truck along the expressway and why was Policeman whose duty is to save lives drag the steering with a Molue driver.

Co-occupant of Idah’s bus, Mrs. Iyabo Oni who showed interest in the story was not excited at all as she exclaimed, “Can you imagine a police officer who ordinarily should be saving lives, now putting it at danger!” Her worries was because she knew that Molue in Lagos do not carry less than 50 passengers including those standing close to each other.

She noted that the Police needs re-orientation generally and wondered what hope for Nigerian children who are regularly showing interest in ICT, when they are not safe in the hands of Nigeria Police, let alone having their businesses conceptualized and managed with Police harassment on daily basis.

Policing without data

Wordnet, an online educational portal of Cognitive Science Laboratory, Princeton University, United States, identified data as a collection of facts from which conclusions may be drawn; ‘statistical data’.” This, it says is an item of factual information derived from measurement or research.

Bearing in mind the importance of data in today’s Policing, Mr. Idah on the other hand, posited that in the first instance, if the nation’s population data is computerized such as vehicle and licensing registrations, the task force may not have to chase the Molue and the officer hanging out along the expressway should not have arise.

He underscored that in a computerized data situation, what the Police needed to do was simply to book the drivers for whatever offences they may have committed like they do now in even South Africa.

And if the situation still did not satisfy the Police, they would use a good communication network system to reach out to other Police divisions and the culprit would be rounded up in no time.

He also said that if not for corrupt tendencies why should the officer take such a risk despite the fact that the driver refused to stop for booking initially.

Essential point here, he said, is that the Nigeria Police will do better if well-equipped with relevant communication gadgets and in no distant time, the likes of unrepentant truck and Molue drivers, will have no choice than to stop knowing fully well that as long as they are in this country, they would be fished out and arrested.

Conversely …

Maybe as posited by one of the students, that since the Nigeria Police is a contradiction of itself, the Nigeria Police Commission should consider ‘outsourcing’ some of its operations if not total ‘franchise’ to capable and trusted organizations to manage, but that will not be without constant training and retraining of men and women in the Police force.

Equally, have you considered the time wasted by Police officers in manually checking papers both relevant and irrelevant to their immediate search, especially on vehicle particulars, a situation ICT experts would say is achieved with a click of the mouse by the seconds if a Police team has a well-equipped communication vehicle with adequate computerized system.

Therefore, computerizing the Nigeria police must go beyond availability of Subscriber Identification Module (SIM) for Global System for Mobile communications (GSM), of which most of the officers do not have credit all the time, together with rickety vehicles or having an updated website.

The main question now is when shall Nigerian Police be fully computerized? An aggressive effort that starts now can only give indication that the answer is in the near future, only if we begin now without forgetting what a country like Ghana is doing with her Police.


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Cisco has confidence in Nigeria – Emelife

By Remmy Nweke

Managing Director, Cisco Nigeria, Mr. Maduka Emelife, has adduced more reasons for the global company to open office in the country, saying it has confidence in the current reforms.

Mr. Emelife who spoke in a chat with ITRealms Online said, that Cisco makes complex products.

“For a Cisco to therefore invest in Nigeria at this time, is a test of its confidence in the progress of the Nigerian economic and government reforms,” he affirmed.

Also Cisco presence in the country, he said, depicts an opportunity for both the firm and Nigeria to explore mutually beneficial opportunities for long term partnership, moreso, as the nation is still at the infrastructure stage in many sectors and the basis for effective infrastructure management are networks - intelligent networks, which Cisco is the only player in intelligent networks.

“The country has to take advantage of this” he said.

As said by him, Cisco is the leader in complex networking products which guides countries and companies in their journey of life and service to its citizens and customers.

“We do recognize that there are still skill shortages and so we are focusing on building the competencies of partners and customers alike,” he said.

Stressing that there are 22 Cisco Network Academies in the country already, but his leadership at Cisco Nigeria intends to review them and come out with plans to build more over the next few years.

Recalling that a Cisco Academy is a philanthropy project where the company provides equipments and resources for free to select serious minded institutions, who would in turn run them by providing training and certification to members of their community.

“So that such graduates of the academy would find gainful employment in networking, telecom and information technology (IT),” he asserted.

Information and Communication Technology (ICT) sector in the country, he said, should expect better customer support, market presence, and ability of providing answers to the numerous questions on what Cisco could do to help each government entity and business enterprise, including Small and Medium Enterprises (SME’s) to grow.

“We will also provide thought leadership on key national projects in information technology, education, private sector development, and how people connect to each other with technology,” he assured.

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‘Connect Solutions is well-equipped’

By Remmy Nweke

Sales and Marketing Manager at Connect Solutions Limited, Ms Candy Agu, has said that they are well equipped to face the Nigerian market squarely and bring the required change in the Customer Relations Management (CRM) of companies.

Connect Solutions specializes on deployment of Computer Telephony Integration (CIT) to engender values to customer relations.

The manager who spoke at the just concluded Computer, Telecommunications and Office Equipment (CTO-2006) in Lagos, said that with the capacity to accommodate 900 Customer Service Representatives (CSRs), Connect Solutions is poised to transform the face of customers relationships in the country.

Responses, she said, have been very encouraging mostly between customers and operators at the firm’s end.

“Our core value added is helping companies locally to retain their customers. This is our main goal,” she told correspondent.

Explaining further, Ms Agu said, Connect Solutions basically work with databases of customers provided by the firm’s clients.

“Usually, we have a special number to be called by customers of various client companies,” she said.

Mr. Agu also informed that currently Connect Solutions which started business officially last January, has capacity that operates three shifts daily across its 300 CSRs.

She pointed out that plans are underway to organize awareness seminars in the country so as to further educate the populace on the values the firm is offering typically for large organizations.

All these, she said, would be tailored towards assisting clienteles not only to retain their customers but also to have a mileage of trust from their customers.

Also speaking, Chief executive of Connect Solutions, Mr. Sonny Oyediran, said that with the firm’s CTI functionalities, together with trained agents at hand to handle any kind of request seamlessly, the firm is ready for the nation’s market and beyond as well as across all the sectors of the economy.

Each client has a customized, cost effective solution waiting to be tapped at Connect Solutions, he noted.


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Ericsson’s ‘managed model’ for Nigerian telcos

By Remmy Nweke

CONSISTENCY with its plan to shape the future of mobile and broadband internet communications via technology leadership, Ericsson has introduced a new product known as ‘managed model’ for the Nigerian market.

According to Ericsson, the new model of operations when adopted could lead to cost savings of up to 20 per cent in the capital expenditure.

The overall benefit is to bring down the cost of operating in developing countries especially Africa with the likes of Nigeria in mind.

As said by the Managing Director, Ericsson Nigeria, Mr. Leif Edwall, the introduction is for telecom networks in the country to grow and break even.

He pointed out that given the fact that they are at a stage of development, operators in the country, need to penetrate rural areas deeply.

“Unlike urban areas where population is dense and where base stations can be concentrated in a handful of areas”, he declared.

Noting that in the rural areas population is a lot more disperse which implies for instance installation of base stations and switching equipment across very large expanses of land, together with the logistic difficulties of regular maintenance of these installations.

Mr. Edwall also said that in the Ericsson’s rural business model, the managed services concept avails telcos the ability to save cost and effort erecting a network.

“All it needs to do is buy required network coverage and capacity from Ericsson” he said, stressing that operators are also spared the operational risk involved in operating an always-on network located in the remoter parts of the country, which he said would be borne by Ericsson.

“The only risk which operators bear, therefore, is market risk, which they must bear anyway,” Mr. Edwall said.

Additionally, he said, big advantage of the rural business model is that it facilitates infrastructure sharing among operators, advising that several operators can simply buy coverage and capacity on the single Ericsson network rather than commit enormous resources, which could have been deployed elsewhere, towards building and maintaining networks especially in the more disperse markets.

“The cost savings can of course be then deployed to penetrating even deeper into the lower ends of the market, thereby further enhancing access of the poor to telecommunications, with the accompanying positive impact on country economic growth and development,” he noted.

Emphasising that by adopting the managed services model, telcos would benefit immensely in Nigeria and across Africa in many ways, which he also said, would enable them to focus on key core aspects.

Also speaking recently at the just concluded GSM East and Central Africa in Nairobi, Kenya, Managing Director, Ericsson Kenya, Mr. Thomas Sonesson, pointed out that telecom is still quite expensive on the continent.

“We see a combination of factors adding up to make telecom fairly difficult to access by the poorer segments of the population” he said.

Practically, Mr. Sonesson said, all the telecom operators tend to work in silos, installing for themselves, base stations, switches and in some cases, even providing transmission for themselves.

According to him, there are several advantages of outsourcing such back-end processes to a company like Ericsson.

“The most important, is lower and controlled spending by telecom companies as Ericsson brings the advantage of economies of scale to bear on the cost, with the result that telecom companies end up spending less than they ordinarily would were they to deploy and manage the networks by themselves” he said.


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Adobe, Nokia partner on consumer solution

By Remmy Nweke

Global software company, Adobe Systems Incorporated, is partnering with Nokia, a global mobile phone manufacturer to enhance consumer solutions.

The partnership would be hinged on the deployment of Adobe Premiere Elements 2.0 software for video capture, editing and sharing in with the newly launched Nokia N93.

Announcing this development the two companies noted that the standard sales pack of the new Nokia N93 mobile device would be integrated with Adobe Premiere Elements 2.0 software for Windows XP.

With Adobe Premiere Elements 2.0, video captured using the Nokia N93 could now be transferred to compatible desktop Personal Computers (PC’s) for editing, burning into Digital Video Display (DVD), and export to other formats for web streaming and electronic mail.

Delivered free of charge to Nokia N93 customers, Adobe Premiere Elements 2.0, which the software house said is valued at US$99.99, will further enhance the video capturing and sharing experience on the mobile phone.

Vice President, Product Management for Digital Imaging at Adobe, Ms Deborah Whitman, said the partnership would be featuring DVD-like video capture at 30 frames per second, a 3.2 megapixel camera with Carl Zeiss optics and 3x optical zoom with video stabilization, just as the Nokia N93 offers users digital camcorder benefits without compromising mobile phone functionality and ease of use.

Adobe Premiere Elements 2.0 software, she pointed out, brings Nokia N93 users unparalleled control and multiple options for creative digital video editing with a self-adjusting workspace and DVD menu customization.

According to the Vice President, Solution Creation and Delivery for Multimedia, Nokia, Mr. Mike Butler, with latest enhancement move, owners of Nokia N93 could experiment with hundreds of professional transitions and effects and burn videos to DVD, one of many formats the software supports.

“The video capture quality of our new Nokia N93 is so good, we felt that providing users with great, easy-to-use editing and DVD burning software was an absolute must,” he declared, expressing gratitude to the collaboration with Adobe.

“We are able to offer people a comprehensive digital imaging and video experience. With Adobe Premiere Elements 2.0, you can easily turn those high-quality video clips captured with Nokia N93 into great home movies. And even better, you can burn them on a DVD to share with friends and family,” Mr. Butler said.

Ms Whiteman also stressed that rapid proliferation of mobile devices like Nokia N93 have altered the way consumers capture life events.

“Adobe Premiere Elements 2.0 addresses the need to be nimble and gives people fun options to share high-quality video output just as quickly as they shot it, preserving the spontaneity of the experience” she asserted.

Adobe Photoshop Album Starter Edition 3.0 software is also included in the standard Nokia N93 sales pack and allows consumers to fix their high-quality digital photos utilizing the large screen of a compatible PC. With Adobe Photoshop Album Starter Edition 3.0, cropping, rotating, and red eye reduction can be carried out in just a few seconds.

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Adobe, Nokia partner on consumer solution

By Remmy Nweke

Global software company, Adobe Systems Incorporated, is partnering with Nokia, a global mobile phone manufacturer to enhance consumer solutions.

The partnership would be hinged on the deployment of Adobe Premiere Elements 2.0 software for video capture, editing and sharing in with the newly launched Nokia N93.

Announcing this development the two companies noted that the standard sales pack of the new Nokia N93 mobile device would be integrated with Adobe Premiere Elements 2.0 software for Windows XP.

With Adobe Premiere Elements 2.0, video captured using the Nokia N93 could now be transferred to compatible desktop Personal Computers (PC’s) for editing, burning into Digital Video Display (DVD), and export to other formats for web streaming and electronic mail.

Delivered free of charge to Nokia N93 customers, Adobe Premiere Elements 2.0, which the software house said is valued at US$99.99, will further enhance the video capturing and sharing experience on the mobile phone.

Vice President, Product Management for Digital Imaging at Adobe, Ms Deborah Whitman, said the partnership would be featuring DVD-like video capture at 30 frames per second, a 3.2 megapixel camera with Carl Zeiss optics and 3x optical zoom with video stabilization, just as the Nokia N93 offers users digital camcorder benefits without compromising mobile phone functionality and ease of use.

Adobe Premiere Elements 2.0 software, she pointed out, brings Nokia N93 users unparalleled control and multiple options for creative digital video editing with a self-adjusting workspace and DVD menu customization.

According to the Vice President, Solution Creation and Delivery for Multimedia, Nokia, Mr. Mike Butler, with latest enhancement move, owners of Nokia N93 could experiment with hundreds of professional transitions and effects and burn videos to DVD, one of many formats the software supports.

“The video capture quality of our new Nokia N93 is so good, we felt that providing users with great, easy-to-use editing and DVD burning software was an absolute must,” he declared, expressing gratitude to the collaboration with Adobe.

“We are able to offer people a comprehensive digital imaging and video experience. With Adobe Premiere Elements 2.0, you can easily turn those high-quality video clips captured with Nokia N93 into great home movies. And even better, you can burn them on a DVD to share with friends and family,” Mr. Butler said.

Ms Whiteman also stressed that rapid proliferation of mobile devices like Nokia N93 have altered the way consumers capture life events.

“Adobe Premiere Elements 2.0 addresses the need to be nimble and gives people fun options to share high-quality video output just as quickly as they shot it, preserving the spontaneity of the experience” she asserted.

Adobe Photoshop Album Starter Edition 3.0 software is also included in the standard Nokia N93 sales pack and allows consumers to fix their high-quality digital photos utilizing the large screen of a compatible PC. With Adobe Photoshop Album Starter Edition 3.0, cropping, rotating, and red eye reduction can be carried out in just a few seconds.

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DBI boss tasks schools, signs MoU on T2P

By Remmy Nweke

CHIEF executive, Digital Bridge Institute (DBI) Abuja, Dr. Olasupo Ogunfemi, has tasked Nigerian higher institutions to tap into a new fund made available by the World Bank for teaching of science and technology as development of Information and Communication Technology (ICT) courses for the nation.

This came as DBI has officially signed a Memorandum of Understanding (MoU) with the Federal Polytechnic Nekede-Owerri, (FPNO) in Imo State, under its Training-To-Placement (T2P) academic programme.

Dr. Ogunfemi said, Nigerian schools, and mostly the tertiary institutions should take advantage of this fund, which he noted is already being used by a few.

Tapping into the fund, he said, would give the nation’s tertiary institutions the required leverage to become 21st competitive and their graduates proud of the nation.

He lamented that till date some Nigerian graduates even in the computer science department are not employable due to inadequate training equipment for hands-on practical and teaching.

“Employers of labour want productive people and not just bodies of liabilities,” he declared.

Dr. Ogunfemi therefore lauded Nekede Poly for taking a step in signing the MoU on T2P academic programme of DBI, which he said was designed to provide world-class education to Africans who have the education qualifications.

“But were unable to position themselves in the ICT, industry where skillful competences are required,” he noted, even as DBI offers this programme in Diploma and Post Graduate degrees, which are awarded in various ICT disciplines.

The MoU, he also said, was well conceptualized and responsibility of each party well understood and accepted to make it a success, even as beneficiaries have the choice of internship within and outside the country to be facilitated by DBI.

Dr. Ogunfemi equally enjoined other institutions in the country to emulate FPNO and improve on the standards of graduates.

In his comment, Rector, FPNO, Mr. Onyekwere Nwankwo informed newsmen that as the first step in the MoU, FPNO would soon be sending approximated 10 students and two lecturers to DBI from the school of Telecommunications Engineering and Computer Science all together.

He expressed confident that FPNO would maintain the standards already achieved in the school that was established 28 years ago, by leveraging upon the MoU via making good use of the opportunity to train students and staff.

FPNO became a federal institution in 1993 and currently has a student population of over 15,000, just as it is accredited by the National Board of Technical Education (NBTC) to award Higher National Diploma (HND) in both telecommunication engineering and computer science among others.

Mr. Nwankwo, who was accompanied by the registrar of FPNO, Mrs. Chiaka Onukogu, later endorsed the MoU, as DBI team was led by Dr. Ogunfemi and Head, Research and Educational Development, Dr. Idika Ochaa, while the Executive Vice Chairman (EVC), Nigeria Communications Commission (NCC), Dr. Ernest Ndukwe, witnessed the ceremony among other dignitaries.


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Arik Air website makes a debut

By Remmy Nweke

Arik Air, the new Nigerian airline, has introduced a dedicated job website, www.arikjobs.com, in order to attract local talents from all areas of aviation in the country to join the company as they warm up to take flight in summer 2006.

Director, Human Resources at Arik Air, Ms Stella Kiwanuka, who made this known to newsmen, said that the company is shopping for talented and experienced people to join hands in keeping its standard in aviation.

“Arik Air is committed to introducing new levels of safety and quality standards into the Nigerian aviation industry, and we are looking for talented and capable people to join us at this crucial time. Our team will immediately reflect the image of the company, and therefore only the best need apply!” she said.

The airline, she also said, would soon take delivery of two new build CRJ900 aircraft on June 14 to be followed by three CRJ200’s and two Boeing 737-322’s, slated to fly domestic routes and sub-region.

Ms Kiwanuka, further said Arik would extend routes to include intercontinental destinations in due course.

She advised applicants from Nigeria and overseas, saying they could now commence review of Arik Air job opportunities at www.arikjobs.com.

Plans have been advanced to commence domestic route in summer this year, following which the airline will introduce intercontinental routes.

ITRealms Online recalls that Arik Air has taken hold of the former Nigerian Airways facilities in Lagos, where it intend to base its operations and maintain the airline’s initial fleet of two Bombardier CRJ900s (2006), three CRJ200s (2003) and two Boeing 737s (1990).


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NIG inaugurates committees

By Remmy Nweke

The Nigeria Internet Group (NIG) would today, Wednesday inaugurate seven committees in Lagos.

Publicity Secretary of NIG, Mr. Qasim Akinreti said the inauguration is expected to leapfrog the programmes of the new leadership of NIG led by Mr. Lanre Ajayi.

He also said that the committees would include E-Readiness, Training, Youth Development, Publications, International Relations, Webmaster Certification and Internet For Job Initiative.

Mr. Akinreti gave the names of the committee chairmen as Destiny Amana, Olaleye Alao, Gbenga Sesan, Shina Badru, Remmy Nweke, Jide Awe and Bankole Olubanise in that order.

He further quoted Mr. Ajayi, as expressing optimism that the smooth take off of the committees will jump start various laudable programmes of his tenure with a view to moving ICT industry into the next level of “Technopreneurship Job Creation” in the country.


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Brian unveils dual processor PCs

By Remmy Nweke

Brian Integrated Systems Limited, hardware subsidiary of Balog Technologies Limited (BALOGTEK), has unveiled series of Personal Computers (PCs) that would run on dual-core Intel Pentium processors.

Announcing this at the Computer, Telecommunications and Office Equipment (CTO-06) at the Musical Society of Nigeria (MUSON) Center, Onikan-Lagos, which ended weekend, Head, Marketing at Brian Integrated Systems, Mr. Sam Adeyemi, said the latest in stock delivers outstanding multi-tasking responsiveness and media experiences for high volume 2006 platforms.

He also said that the dual processors, otherwise known as ‘D processors’ avails extra performance when deployed.

“Accomplish more while running multiple applications, such as editing video while downloading music,” he declared.

On why they chose CTO for unveiling of the product, Mr. Adeyemi said that given the populous nature of the ICT fair, organized by the commercial section of the American Embassy.

“We also showcased the dual-core Intel Pentium D processors at the this year’s CTO so that as many Information Technology (IT) technocrats and visiting public could see, touch and experience the latest technology in the country,” he asserted.

Also commenting, Managing Director of Brain, Mr. Tunji Balogun, recalled that when the Intel pinless LGA 775 Processor on hyper threading and Prescot mother boards were to be launched in the nation’s IT market, “Only Brian brand of computers could provide the platform for this to happen.”

Stressing that Brian as a brand has to stand out among equals.

“BRIAN is an acronym for Bringing Reliable Information Access to Nigeria, and that is what we want to be known for. We will always be on the vanguard of breaking technologies and bringing such advances to the Nigerian market.”

According to Mr. Balogun, who also is the President, Computers and Allied Products Dealers Association of Nigeria (CAPDAN), the firm operates a system that allows transition easily into new technological advances, even as they are focusing on laying prime emphasis on being the foremost in technology advances.

“We pride ourselves in this,” he declared.


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