" ITREALMS: complaints
Showing posts with label complaints. Show all posts
Showing posts with label complaints. Show all posts

Friday, March 31, 2023

NPO to inaugurate complaints commission - ITREALMS

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The Nigerian media has advanced plans to inaugurate on Monday, the nine-member board of the National Media Complaints Commission (NMCC), also known as the National Ombudsman, reports 
ITREALMS.
NPO to inaugurate complaints commission - ITREALMS
The process driven by the Nigeria Press Organisation (NPO) would see members of the commission drawn from the media, the bar, the academia, and civil society to be inaugurated.

Monday, December 04, 2017

Bad roads: Lagos unveils phone number for lodging complaints

The Lagos State government has unveiled phone for lodging of complaints associated with bad roads in the state, reports ITRealms.

According to the official Twitter handle of the Lagos State PublicWorks Corporation (LSPWC), indicated that the number could be used to lodge complaints on the state of roads across the state.

“You can now lodge complaints about bad roads in your area. Simply take pictures, caption it and send to us on WhatsApp – 07088881841. No calls, WhatsApp Only.”

Uj. N. Dominic/GEE


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Thursday, August 13, 2015

SIM card deactivation, not total withdrawal - NCC




The Nigerian Communications Commission (NCC) has reacted to a spate of complaints following the deactivation of unregistered Subscriber Identification Module (SIM) cards by operators, as directed recently by the regulator, reports ITRealms.

NCC also said that only those subscribers who registered their SIM cards properly will have them reactivated.

NCC Director, Public Affairs, Mr. Tony Ojobo made this clarification, saying that the Commission has been saturated with inquiries, some of which alluded to the impression that their SIM cards have been withdrawn permanently. 

“This is not the situation,” he declared, adding that “the deactivation exercise and decision was a result of a meeting with the office of National Security Adviser (NSA), the Department of State Service (DSS), the NCC and operators “after which the operators were given one-week to deactivate those unregistered and improperly registered SIM cards.”

The operators were specifically told that those subscribers whose lines were not registered and have not made any effort to register them should be communicated before deactivation.

“So the deactivation of these SIM cards is in line with that meeting. Subscribers who fail to register properly will have their lines deactivated but those who comply will have them reactivated,”Ojobo said.

“Proper registration means a subscriber’s facial pictures properly captured, biometrics/finger prints, valid means of identification, address, among others,” he explained.

Further, Ojobo said that these are part of the security measures to check incessant cases of crimes with the use of the telephone.

“People hide under anonymity to commit crimes because their lines are not registered, but all that has to change as the network operators have been told what to do,” he emphasized.

ITRealms reports that the ultimatum to deactivate unregistered SIM card expired on Tuesday this week.

The operators, he said, were told among others to ensure compliance of all registration with the Data Dictionary, Technical Specifications on Finger prints and facial images and the business rules agreed by all stakeholder.

ITRealms +Remmy Nweke (ITRealms) +ITRealms DSA  
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