" ITREALMS: DSTV
Showing posts with label DSTV. Show all posts
Showing posts with label DSTV. Show all posts

Wednesday, May 23, 2018

DStv partners CyclingLagos for 2018 event

MultiChoice, owner of DStv, a Sub-Saharan African direct broadcast satellite service has confirmed its partnership with CyclingLagos for the hosting of the international cycling event in Lagos, Nigeria on August 25, 2018, reports ITRealms.

With the partnership, DStv which provides multiple channels and services to about 11.9 million subscribers across Africa will be actively involved in the cycling events which will transverse an engaging two months of activities between July 7th and August 25th, 2018 through activities which include; the Lagos Cycling Children Summer Clinic, the Cycling Clinic/ Brand Exhibition and Entertainment, Corporate Product/ brands Exhibition and the grand finale of the cycling competition and corporate Lagos Dinner on Saturday August 25th, 2018.

The competition which will involve over 1,000 cyclists from within and outside Nigeria has been described by the organisers as one of the biggest sports, tourism and entertainment events in the country and the entire Africa continent in recent time.

Speaking at a recent World Press Conference to unveil programmes for the eventthe Chairman, Lagos State Sports Commission, Dr Kweku Adebayo Tandoh said, " Lagos State Government will support in whatever way we can to ensure that the organisers are able to achieve the goal of the event, in the area of traffic management, security, medical supports.”

He said cycling served more than just being a competitive sport, saying, “you have to look at the health, fitness and general wellbeing of the people which is what we are trying to promote in Lagos."

Chairman, Cycling Lagos, Mr. Soji Adeleye said, “Lagos State is the commercial nerve centre of the country and with the massive campaign built around the event; it is expected to further rob-on positively on the image and brand messages of our partners.

“Beyond the central idea of encouraging healthy living through regular exercise among corporate executives, the event will champion healthy competition among corporate organisations. The organisations through their participations are to encourage the general public to engage in cycling in their various communities for healthy living. Corporate organisations through their representatives will also compete for medals at the annual competition. It will also provide a platform for talent discovery and grooming (Children and Youth Participation.”

The event is made up of five categories:  Corporate race, Celebrity race, Club & Associations race, Amateur race, Children race and Professional race to accommodate all interested participants.


Banjo Bayo/GEE

ITREALMS ... everything news digitally!

Wednesday, December 13, 2017

Enjoy Showmax till January on DStv

The DStv Premium customers in the country, now have access to Showmax at no extra cost until January, 2018, courtesy, MultiChoice Nigeria, reports ITRealms.

Showmax, ITRealms gathered is an internet-based subscription video on demand service (SVOD) with an extensive catalogue of top notch blockbuster movies and TV shows, whereas this special offer commenced since 29 November, 2017 and would end on 7 January, 2018.

Reassuring on business commitment to technological innovation, the General Manger Marketing and Sales, MultiChoice Nigeria, Martin Mabutho said, the value added service is the one-stop shop that aggregates the best content from around the world.

“Our mission has always been to be at the forefront of digital and technological innovation and stay in line with global trends by providing our customers with the latest technologies. Showmax provides customers access to the latest movies and series at their fingertips’’ Mabutho said.

In addition, he explained that customers could sign up by logging on to the self-service platform.

Showmax subscription, he said, allows customers to watch on two devices simultaneously on up to five registered devices.


Chuks Egbune/GEE

ITREALMS ... everything news digitally!

Tuesday, July 25, 2017

Abuja hosts DStv customer forum

The Federal Capital Territory (FCT) Abuja at the weekend played host to the subscribers of pay TV service, DStv, a brand of MultiChoice Nigeria, reports ITRealms.

The forum, ITRealms gathered was held on Saturday, 22 July to interact with a session of DSTv customer in the central business district area of Abuja.

The Public Relations Manager, MultiChoice Nigeria, Caroline Oghuma, told ITRealms that the Customer Forum, is a regular customer engagement initiative by MultiChoice Nigeria aimed at having face-to-face interactions with customers in a bid to deepen relationships.

She also said, the forum provides a platform for valuable discourse with customers through constructive feedback on their experiences from using various DStv services and products.
“We value every opportunity to meet with our customers to receive their feedback on our services”, she said.

While acknowledging series of challenges in any business, she said what is important is that the business finds ways to address and proffer solutions to them.

“We have heard our subscribers and will work on enhancing the quality of our services based on the issues raised today. At MultiChoice Nigeria, we are reshaping our business to improve our customers’ experience, whenever and wherever they engage with us” said Oghuma.

Pointing out that issues raised and addressed at the forum included signal loss, subscription disconnection at due date, customer care services, content scheduling, program repeats and other hardware related issues.

On the issue of subscription disconnection, subscribers were advised to make renewals on or before their due dates to avoid interruptions in their DStv services.

“You can either pay through the Quickteller online platform or simply walk into any of our offices or dealer offices and make over-the-counter payments”, Oghuma said, stressing that it was not all complaints however as some customers had some commendations to give the company.

One of such commendations came from Victor Nwoyi. He said: “I would like to use this forum to appreciate DStv for its upgrades. As a business entity, it is not easy to thrive in a country like ours. For DStv to thrive this hyper-inflation and economic recession; DStv is not doing badly in Nigeria. God bless DStv”.

Present at the forum included DStv dealers and sales representatives as well as representatives of the Consumer Protection Council (CPC) and National Broadcasting Commission (NBC), regulatory agencies of MultiChoice Nigeria.


Chuks Egbune/GEE 
ITREALMS ... everything news digitally!

Thursday, May 12, 2016

TVC consumates DStv, GOtv partnership

Foremost media organization, the Continental Broadcasting Service (CBS) has reaffirmed its determination to be in the forefront of sharing African stories as the company Thursday in Lagos, consummated partnership with MultiChoice Nigeria on DStv and GOTv, reports ITRealms.

This brings TVC to be among African channels making the continent proud on both DSTv and GOTv respectively in the company’s quest to democratize information for the African populace.

The Chief Executive Officer, CBS, Mr. Nigel Parsons said at the launch of the channels that CBS has continued to deepen information penetration and reach Africa-wide.

TVC News Nigeria, he said, is now available on DStv channel 418 and GOtv channel 45, while TVC Entertainment is on GOtv channel 27.

He also described the partnership with MultiChoice Africa, operators of DSTv and GOTv as reinforcing TVC’s vision of being the continent’s first truly pan-African 24-hour news station, 24-hour Nigeria-centric news channel and 24/7 entertainment channel.

For the Managing Director, MultiChoice Nigeria, Mr. John Ugbe, who was represented at the occasion by the Public Relations Manager, Ms Caroline Oghuma, welcomed the addition of homegrown channels on the DStv and GOtv platforms, saying he believes both play a pivotal role in showcasing the channels’ rich content to the rest of Africa.

“We are deeply committed to Africa and support the growth of original African programming. The collaboration with Continental Broadcasting Service will complement and expand our range of quality local content on our platforms,” he said.


ITRealms recalls that CBS, established in 2007, owns and operates TVC News (the first pan-African 24-hour News station), TVC Entertainment, TVC News Nigeria, Radio Continental 102. 3 FM, Adaba 88.9 FM Akure and Uniq 103.1 FM, Ilesha.

ITREALMS ... everything news digitally!
Pix: Nigel Parsons, MD/CEO, CBS, Caroline Oghuma, PR Manager MultiChoice and Lemi Olalemi, Deputy MD/CEO

Friday, October 30, 2015

Battle against 'I am Jazz': Nigerian parents vs DSTV



Features@ITRealms:

Preamble:
FOR some days now, there has been a message making its round on WhatsApp among other social media plants, reports DigitalSENSE Business News. The message urged Nigerian parents to protest the planned broadcasting of a Transgender themed soap opera for children starting October 27, 2015 by the DSTV Nigeria within the nation’s airwave. 

The protest:
The protesters also told DigitalSENSE Business News that DSTV has been airing an advert for “I am Jazz on their TLC Channel 172 which is set to start showing on DSTV in Nigeria October 27.” According to protesters, the problem is that it is a reality TV series about Jazz, a transgender kid; an 11 year old boy who has “transitioned” into a girl.  They argued that this programme is not appropriate viewing for any youth in Nigeria; let along the young children. Therefore, the progenitors of the protest solicited support of all well-meaning adults and parents in Nigeria to stand up to be counted in order not to destroy the moral fibre of the nation. 

“Please let’s stand up to protect our children and the moral fibre of this country,” part of the message read. In addition, they protesters urged Nigerians to join the campaign against DSTV on TLC channel 172 by sending an email to the National Broadcasting Commission at info@nbc.gov.ng, and complain on their website http://nbc.gov.ng. As well, they urged that this message be sent to all sympathizers’ contacts, insisting that parents must do their part to protect the children. 

Nigerian parents kicked ….
This advice was well received as an average adult chatted in the course of this story, said they have received in excess of estimated five (5) per 10 Nigerian adults. Reacting to this protest, a clergy, Rev. Fr. Taiwo Emmanuel told DigitalSENSE Business News that the challenge with this protest against DSTV is that subscribers have parental control facility to block any channels or category of content they do not want to view. 

For another respondent, known as Mazi, yes, the clergy is right but the real question is how many viewers and parents particularly, have the knowledge and capability to manipulate this blocking mechanism called ‘parental control.’ 

This position, Mazi makes it imperative to have DSTV stopped from the source. 

Mazi’s position was corroborated by Madam Rose, who declared “… Honestly, I can’t even put on or turn off the TV in our house. I don’t know how to operate it but my little grandson knows!” Yet, another respondent, Chuks Dominic, who agreed with the clergy, that the issue of parents living up to the expectation is a big issue which must be addressed only by parents themselves. 

“Yes the protest is fundamental but have we also done our bits by going beyond monthly subscription of these services merely because we want to belong? I think we also owe it as service to God and man to do the needful by taking time off to learn how to put on the parental control in the devices we buy for our households,” he said, arguing that with the ongoing digital migration in broadcasting industry globally including Nigeria, “We have no choice. The ball seems to be in the parents’ court.” 

Also reacting, Mr. Chris Uruakpa argued that the National Broadcasting Commission (NBC) must continue to safeguard the Nigerian airwaves and ensure the rights of citizens to quality broadcasting. “The NBC must properly regulate the industry for the good of the society,” Chris Uruakpa declared. 

Parental Control Measures:
Noteworthy is that recently, a sister regulatory organization, the Nigerian Communications Commission (NCC) released a research report on Parental Control measures for mobile telecommunications networks, which showed that over the past twenty years, Information and Communication Technologies (ICTs) have changed the ways in which young people interact with and participate in the world around them. 

The increase of Internet access points, mobile technology and the growing array of Internet-enabled devices combined with the immense resources to be found in cyberspace provide children and young people with unprecedented opportunities to learn, share and communicate. 

DigitalSENSE Business News gathered that the benefits of ICTs which include the prevalence of Digital Satellite Television (DSTV) also known as pay TV, among other things, include broader access to social services, educational resources and health information. 

Reputational damage at stake:
Also, NCC measurement identified ICTs as helpful to protecting children from violence, exploitation and abuse since children and families use the Internet and mobile phones to seek information and assistance, and to report violence. 

DigitalSENSE Business News further reports that despite the profound benefits of the ICTs to children and young people, even so they are susceptible to a number of risks through using ICTs. Children could be exposed to inappropriate content for their age, including contacts with potential perpetrators of sexual abuse. They can suffer reputational damage associated with publishing sensitive personal information online without fully comprehending the implications of their long term digital footprint. 

DSTV under investigation by NBC over transgender channel:
The broadcast regulator in Nigeria, the National Broadcast Commission (NBC) has commenced investigation of the allegations leveled against the DSTV Nigeria plan to air TLC channel 172 suspected to promote transgender programme, reports DigitalSENSE Business News. 

Director, Public Affairs, Mr. Awwalu Salihu confirmed this to DigitalSENSE Business News, saying that their attention has been drawn to the concern shown by some members of the public about alleged plans by the TLC channel on the DSTV to begin airing a programme, I am Jazz, the story of a transgender child. 

He also said that the Commission has since drawn the attention of the service provider to this concern and has received firm assurances that they will investigate, and if they confirm that the programme is indeed promoting undesirable ideas that would offend the Nigerian public, they would pull the plug on the programme. 

The National Broadcasting Commission, he said, further assured Nigerians that as the regulator of the industry it will continue to safeguard Nigerian airwaves and ensure the peoples’ right to quality broadcasting. 

NBC in a press statement made available to DigitalSENSE Business News he also said the Commission commended the concerned citizens that raised the matter for their constructive approach to the issue, stating that it is always ready to receive complaints from the public, and invited people to use the complaint facilities provided on the website of the commission, www.nbc.gov.ng, to report any unprofessional or harmful broadcast, which would help the Commission to properly regulate the industry for the good of society. 

The winner is … Nigerians:
Just a few hours after NBC announcement on the investigations, protesting Nigerian parents seem to have won the battle of ‘morals’ as the MultiChoice Nigeria has pulled down ‘I am Jazz’ expected to start airing tomorrow on DSTV, reports DigitalSENSE Business News.
The Public Relations and Talent Lead at MultiChoice Nigeria, Mr. Efosa Aiyevbomwan confirmed to DigitalSENSE Business News that they are aware of the concerns raised by viewers across various platforms, about the airing of “I am Jazz”, the story of a transgender child scheduled to show on TLC, Channel 172 on 27 October 2015.
Aiyevbomwan also said that based on these concerns, they at MultiChoice Nigeria, decided to pull off the schedule on ‘I am Jazz’ due to show on TLC 172.”After careful consideration and wide consultation from various stakeholders, MultiChoice informs its esteemed subscribers that the mini-series, “I am Jazz” has been pulled off the schedule.”
Equally, Aiyevbomwan said in a press statement made available to DigitalSENSE Business News on this matter that MultiChoice regularly assess the impact content have on customers and reassured them that their interests are always considered.
MultiChoice, however, pointed out that its decoders are encrypted with the parental control feature that empowers parents with ultimate control over what their children view. “We also encourage parents to make use of this feature as much as possible to ensure that their children only watch what their parents deem appropriate,” he submitted. 

Conclusion:
In the overall, the protest came in handy and as Nigerians click glasses over the pulling down of ‘I am Jazz’ it is important to note the enabling environment created by the NBC in this campaign by being proactive with likely complaint channels for customers of the broadcast industry conspicuously on NBC website and via electronic mail (email).

Nigerian parents, cannot be applauded enough for taking up this campaign and owning it as well as the nation’s media for making it a media affair, after all society begets the kind of media they want, just as one mass communication lecturer once put it, media cannot report on what is not available in a given society.

Finally, the management of MultiChoice must not be left out of commendation for listening to their teeming customers, especially in Nigeria, for at least being attentive to the lamentations of the customer as far as this case is concerned. 

It is very important to note the parental control feature on all payTV devices nowadays, especially the DSTV decoders and its crucial for parents to make out time to learn how to set these controls, which of course, the children from time to time unlock, hence, constant check is advocated.

 

ITREALMS ... everything news digitally!

Monday, May 04, 2015

NBC tackles anti-competitive practices in Nigeria



The National Broadcasting Commission (NBC) has expressed its readiness to tackle the long anti-competition within the Nigerian television market space, reports ITRealms.

NBC, ITRealms gathered recently invited an international team of TV market consultants to undertake an economic baseline study of the sector.

Specifically, NBC hinted ITRealms that the consultants would undertake  a review of current market structures to see if there are any restrictions to content, including premium rights and events, and whether such restrictions hinders the emergence of new services, and  platforms, and their ability to compete effectively. 

Also, the consultants would assess other issues such as market dominance, network, programme access rules and content exclusivity; impact of the advertising market on broadcast revenue and operations; with particular attention to revenue returns for broadcast stations. 

In addition they would examine whether any current market conduct adversely affects revenue for broadcasting stations in Nigeria. This is of vital importance because the economic survival of the broadcasting market depends on the operation of the advertising market.

A press statement made available to ITRealms further stated that NBC is set to institute a team of local and foreign experts to examine the role of foreign sports broadcasting property rights, such as football rights on the cost of pay television in Nigeria as against the development of our local leagues, and its impact on the cost of pay television in Nigeria. The committee which shall be formally constituted soon shall work to reduce the possible impact of such rights on the cost of our local TV rates. 

A reliable source inside the Commission informed us that in order to adequately deal with some of the issues which has arisen from both the digital transition and the competition issues within the Nigerian broadcasting market, the National Broadcasting Commission recently set up the DigiGroup Contact Team made up of broadcasters, signal distributors, set top box manufacturers, legal and technology experts.

Recently, there was a court action against Multichoice Nigeria Limited (DSTV) on the indiscriminate increase in their subscription fees. It is unfortunate that the Nigerian pay-tv market is under the stranglehold of DSTV due to its early entry into the broadcast market and its already established dominance in South Africa.

 DSTV has a wide range of exclusive pay-tv rights (satellite and terrestrial) for the wholesale supply of premium channels, such as M-NET, the Super Sport channels, KTV, MTV, CNN, Discovery, National Geographic Channel, etc. It is currently the only supplier of premium sports (English Premier League, UEFA Champions League, Europa League, prime Tennis tournaments and Basketball leagues etc.)
 

ITREALMS ... everything news digitally!

Thursday, April 16, 2015

DStv flouts court judgement – Counsel

 
A team of lawyers led by Oluyinka Oyeniji has told a court in Lagos that Digital Satellite Television, (DStv) a division of MultiChoice Group, has disobeyed its earlier order restraining price increase on its services, ITRealms reports.
Counsel in the class action suit brought against DStv informed the court that the satellite television service provider has gone ahead to give effect to its price increase contrary to the order of the court.

ITRealms recalls that Justice Chukwujekwu Aneke of the Federal High Court sitting in Lagos had on April 2, 2015 made orders restraining DStv from giving effect or enforcing its planned increase in cost of the different classes of viewing or programmes pending the determination of the Motion on Notice for Interlocutory Injunction, which was adjourned till April 16, 2016.
When the matter came up on Thursday, ITRealms gathered, the counsel told the court that DStv had breached the order by going ahead to enforce the price increase.

Oyeniji whose team of lawyers include Osasuyi Adebayo, Mufutau Olajobi, Yemi Salman and Fola Oluwole for the applicants, while DStv was represented by Moyo Onigbanjo (SAN) and M.K. Adesina among other lawyers.

He informed the court of his application for interlocutory injunction, stressing that DSTV had disobeyed the orders of the court and that relevant applications for contempt proceedings had been filed.

ITRealms was however informed that the court adjourned the matter till May 5, 2015 for the argument of the preliminary objection.

Cyriacus Nnaji/GEE


ITREALMS ... everything news digitally!