Wednesday, November 28, 2018

Akinwuntan apologises to customers over Ecobank upgrade disruption - ITREALMS

The managing director of Ecobank Nigeria, Mr. Patrick Akinwuntan has apologized to customers over disruptions that occurred due to upgrade of core banking and online banking platforms, reports ITREALMS.

The bank MD in a letter to Ecobank customers in Nigeria and made available to ITREALMS, he expressed excitement for the support during the time and of these upgrade.

“During the period our ATMs, Cards, and Mobile App were available for use, however, we experienced some post migration issues which affected transfers in and out of the bank and have now been mostly resolved,” he said.

Akinwuntan also said “Once again, I apologise for any service hitches experienced dueinf the upgrade and appreciate your commitment and partnership with Ecobank.”

Chuks Egbune/GEE

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