" ITREALMS: Dell EMC: Mitsumi assures customers on quality solutions

Thursday, March 01, 2018

Dell EMC: Mitsumi assures customers on quality solutions

The pan-Africa distribution company of Information Technology (IT) solutions, Mitsumi, has assured Nigerian customers of quality and affordable technology solutions from Dell/EMC, reports ITRealms.

Country Manager, Mitsumi, Mr. Rajiv Patel, gave the assurance at a customer and partners forum in Lagos recently, said Mitsumi would continue to help its partners configure their Dell EMC solutions.

According to him, the company is also discussing opportunities with the endusers of the ethnology solutions from Dell/EMC, and at the same time, help them to get the quoted price as well as helping them to deploy most of the solutions.

Regional Product Manager, Mitsumi Distribution, Mr. Sujal Desai, explained that even though there are other competitors in the technology distribution chain market, Mitsumi would continue to support the market with unique solutions that would facilitate market growth and sustainability. “In addition to distributing quality and affordable technology solutions, we are bringing to the market, technical support for staff, which is the key to business growth and sustainability, and which other distributors do not have. So many partners in Nigeria want to supply the Dell EMC. portfolio, but they do not have the right support from the sales and service sides of the business. But Mitsumi is powering the complete portfolio with pre-sales team support and the technical support in Nigeria and outside Nigeria,” Desai said.

He promised the company would continue to build lasting relationships with its target audience, which include the government and the private sector like oil companies and banks, in such a way that it would help them to understand their requirements better. “We are introducing the latest Dell/EMC technology to all our customers to help grow their business,” Desai said.

Located in Lagos, Mitsumi will continue to service its customers in other parts of the country, since all our expatriate staff and local staff seat in Lagos and operate from Lagos to other parts of the country, even to the remotest areas, Desai added.

Addressing the perceived high cost of technology solutions, Desai advised customers to understand that technology is evolving for the good of business growth and sustainability. “This is the reason we advise, our customers to embrace technologies as they evolve but the customers have to start from small scale before upscaling to what they actually need. Dell EMC solution allows customers to start small and upscale after the company must have expanded its operations,” Desai added.

We always advise our partners to develop solutions that are tailored made for SMEs because they are the backbone of any society, but with limited capital to operate on a large scale. They can begin with smaller solutions and upscale to the bigger solutions, which allows them pay for what they consume, he said.

Mitsumi IT Distribution was formed in Nairobi, Kenya in 1996 with the aim of introducing appropriate and affordable technologies to Africa. It currently has operations in Kenya, Nigeria, Ghana and in other African countries.

It provide a wide range of supply chain solutions for all categories of IT products, ranging from PCs, PC building blocks, networking, software and enterprise solution products, as well as Consumer and Lifestyle products for telecoms, entertainment products and digital printing machines for the leading brands

Nonye Dom/GEE

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Pix: L to R-  Zahid Pervaiz-Marketing Manager, Kumar Kulkarni - Business Head, Bhargav Mehta - Associate Director, Satyen Chokshi - Business Unit Manager (DellEMC), Rajiv Patel - Country Manager, Sujal Desai – Regional Product Manager.

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