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SS-ICT4D Week 2018

Tuesday, February 27, 2018

Call Masking: NCC sanctions clearing houses, bars 750,000 PNL, LEO numbers

… Immediate disconnect of ICSL, SISL
The Nigerian Communications Commission (NCC) has sanctioned some interconnect clearing houses licensees for alleged call-masking, call-refiling and SIM-Boxing, with immediate disconnection of Information Connectivity Solutions Limited (ICSL) and Solid Interconnectivity Services Limited from all networks, reports ITRealms.

This, ITRealms gathered, is coming as the Commission also barred over 750,000 numbers assigned to PrivateNetwork Links (PNL) and Local Exchange Operator (LEO) licensees, found to be aiding and abating this unwholesome practice.

Director, Public Affairs Department of NCC, Mr. Tony Ojobo, confirmed this to ITRealms, Tuesday, saying they were recently inundated with complaints from service providers and consumers regarding the high incidence of call-masking, call-refiling and SIM-Boxing, hence they have to take action.

Generally, he defined the practice complained of as “disguising international calls as local calls in order to profit from price differentials between international and local calls. Apart from the resultant loss of revenue by service providers, the practice some also has negative security implications.”

He also said that this follow a painstaking investigation process which included collaboration with the Office of the National Security Adviser (NSA) and the Department of State Services, the Commission has imposed a range of sanctions on licensees involved in the fraudulent practice.

The sanctions, he said include the suspension of the Interconnect Clearinghouse License issued to Medallion Communications Limited for a period of 90 (ninety) days, in the first instance; Issuance of a strong warning to Interconnect Clearinghouse Nigeria Limited; Disconnection of Information Connectivity Solutions Limited (ICSL) and Solid Interconnectivity Services Limited from all networks, until they regularize their operations.

In addition, Ojobo told ITRealms that NCC issued letters of caution to three other licensees, namely the Exchange Telecoms Limited, NiconnX Limited and Breeze Micro Limited, warning them against engaging in the fraudulent practice, whereas, barring over 750,000 numbers assigned to several Private Network Links (PNL) and Local Exchange Operator (LEO) licensees, which number ranges were found to have been utilized for the practice.

The sanctioned entities, NCC spokesman said in a press statement made available to ITRealms, were found to be directly and indirectly complicit in several infractions, including, covertly allowing organisations with expired licences to transit calls, failure to undertake due diligence on parties seeking to interconnect, deliberately turning a blind eye to masking infractions by interconnect partners, and using a licence issued to another organisation to bring-in and terminate international calls which were masked as local calls to other operators.

On the barring of numbers, he reiterated that over 750,000 individual numbers across the nation, made up of about 31 number ranges have been barred.

NCC further said that licensees whose numbers have been barred are Vezeti Communications Services Limited, Voix Networks Limited, Mobitel Limited, Peace Global Satellite Communications Limited, ABG Communications Limited, Vodacom Business Africa (Nigeria) Limited, Swift Telephone Networks Limited, QVODA Telecoms Limited, Wireless Telecoms Limited and Emcatel Networks Limited.

According to NCC, culprits were found to be terminating millions of minutes, whereas they only have very few active customers.

“The Commission is pleased to note that the incidence of call masking has significantly reduced since it commenced a multi-faceted approach to address the menace,” he said.
Insisting that the actions so far taken by NCC, were just the first stage of the exercise, stressing that the second stage which has now commenced, will focus on the Mobile Network Operators and other persons involved in SIM-Boxing.

“The aim of the Commission is to completely stamp out the fraudulent practice in the overall interest of all Nigerians. Accordingly, every service provider that has been sanctioned still has an opportunity to correct the identified anomalies and satisfy the Commission that it should be allowed to continue to operate in Nigeria.

“The Commission reserves the right to revoke the licence of such service providers where they fail to take the necessary corrective measures,” NCC declared.

Chuks Egbune/GEE

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