" ITREALMS: NCC tasks operators on improved services @Yuletide


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Monday, December 19, 2016

NCC tasks operators on improved services @Yuletide

The Nigerian Communication Commission (NCC) has charged telecoms operators in the country to strengthen the Quality of Service (QoS) on their various networks as festive activities build up this Yuletide season, reports ITRealms.

The Executive Vice Chairman of the Commission, Prof. Umar Dambatta, made the call at the weekend at the grand finale of the NCC-Sponsored Telecoms Cup Tennis Tournament in Lagos, stressing that the yuletide was not like any other period of the year in terms of service usage.

Dambatta, who was represented by a Deputy Director at the Commission Secretariat, Mr. Jerry Ugwu, charged operators to be prepared to fully cater for subscribers’ reliance on voice, data and short messaging service (SMS) in the period, adding that festive period would always witness increased traffic on telecoms networks.

“NCC’s message on a good Quality of Service (QoS) is always consistence to serve the interest of all- operators, subscribers and stakeholders, despite that the players are believed to know the dynamics of the market and understand the demand flow as well,” he said.

Pointing out that this is a period that traffic is higher, hence, operators, he said, “must be prepared to meet the demand because it brings business to them, and they too would not be happy should bad quality of service lead subscribers to deserting their (operators’) networks.”

Banji Boye/GEE
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