" ITREALMS: Galaxy Note 7: Samsung begins replacement programme in Nigeria

Monday, September 19, 2016

Galaxy Note 7: Samsung begins replacement programme in Nigeria

Samsung Electronics West Africa Limited (SEWA) has commenced a replacement programme for the faulty Samsung Galaxy Note7 in Nigeria, reports ITRealms.

Just as the electronic company said its differing the official launch of the product, Samsung Galaxy Note 7 in Nigeria, but is accommodating replacement of the device eventhough its yet to launch officially into the local market.

ITRealms recalls that this is coming on the heels of the device globally due to isolated battery cell problems.

On September 2, 2016, Samsung had announced an official Galaxy Note7 replacement programme due to battery cell manufacturing error which had led to a few reported incidents.

In a statement, the company stated that “since customers’ safety is top priority, all Galaxy Note7 purchased are eligible for replacement regardless of the original place of purchase.” 

"Although the Galaxy Note7 has not been released in Nigeria, the current Galaxy Note7 users are kindly advised to visit the nearest Samsung Authorized Service Centre for immediate assistance about replacement program.

“We acknowledge the inconvenience this may have caused in the market, but this is to ensure that Samsung continues to deliver the highest quality products to Samsung customers. Samsung is completely committed to fixing this problem and ensuring the highest level of safety and satisfaction for its customers.”

Chuks Egbune/GEE

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