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Friday, November 14, 2014

Data services, next frontier – Juwah

The Executive Vice Chairman, Nigerian Communications Commission (NCC) Dr. Eugene Juwah has declared that data services is the next frontier of service offering that deserves attention of all stakeholders in the telecommunications sector in Nigeria, report DigitalSENSE Business News.

Dr. Juwah told DigitalSENSE Business News at his opening address at the 76th Edition of the Repackaged Telecoms Consumer Parliament, Thursday tagged “Data Service Delivery: The Way Forward” in Lagos, that the time voice was on the top of agenda for investors.

According to him, with an increasing demand for data, service providers have no choice than to improve on their data machineries to ensure Nigerians, for instance would enjoy the best of data.

He pointed out to DigitalSENSE Business News that it is a known fact that Nigeria today is the fastest growing telecommunications market in Africa since the deregulation of the industry. 

“The transformation of Telecom industry has led to more Foreign Direct Investments (FDIs), employment, and efficient business transactions among others,” he said, emphasizing the importance of ICT in the development path of a nation.

For a country of about 180m people as at 2014, Juwah told DigitalSENSE Business News that with over 130m subscriber base, Nigeria cannot afford to be contented. 

“ICT remains a priority of the Federal Government and an important sector in the transformation agenda of President Goodluck Jonathan administration for strong, inclusive, non-inflationary growth using ICT as the major driver for transformation.  Mr. President requires us to ensure that ICT facilities are extended to all citizen of the Federal Republic of Nigeria,”Juwah said.

Pointing out that Internet and broadband have been globally acknowledged as the foundation for the nation’s transformation to a knowledge-based economy, he stressed that the path to an efficient broadband service in Nigeria has been a long and difficult one. 

DigitalSENSE Business News further gathered from Juwah that Internet connectivity has come a long way from a single international submarine cable system with 340GB total capacity installed in 2001 (SAT3) to four cable systems with international bandwidth capacity of over nine Terra bits in 2012.

Despite progress made, Juwah told DigitalSENSE Business News that Nigeria is still a far cry from achieving what is considered global broadband standards even among other developing countries.

He lamented the kind of service being offered by most service providers, describing it as “worrisome” especially those service providers who sell to their subscribers, all in the name of 3G, while some even canvassed to have 4G but nothing has changed in data services. 

“Consumer experience is nothing to write home about,” he decried. 

Some of the dignitaries at the repackaged Lagos Telecom Consumer Parliament include the chairman of NCC, Mr. Peter Igoh, Executive Commissioners, His Excellency Okey Itanyi, Engr. Ubaka Maska, Director, Consumer Affairs Bureau (CAB) at NCC, Mrs. Maryam Biyi and Deputy Director, Dr. J.O. Atoyebi, Director, Public Affairs, Mr. Tony Ojobo, Commissioner Dr. Mike Onyia among others.

+Remmy Nweke (ITRealms) +Isimeme S. Sado @NGRCommTech +NgComCommission
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Pix: Juwah, Igoh and Itanyi at the TCP in Lagos.

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