" ITREALMS: Expert advocates interplay of security in e-commerce transactions

Wednesday, November 04, 2015

Expert advocates interplay of security in e-commerce transactions

The Product Manager, Consumer & Mobile Services at Interswitch, Mr. Ope Adeoye has advocated the interplay and balancing of security  with convenience in all e-commerce transactions in order to check online fraud, ITRealms reports.

Adeoye who spoke at the OLX sponsored Mobile Monday with the theme “Making e-commerce more secure in Nigeria” at Social Place, Victoria Island, Lagos, expressed worry over increasing online fraud which has the tendency of hampering the business, more so as people are not always patient to make sure their transactions are genuine.

To tackle such online thefts, he proffered solutions to include designing websites with adequate security features to make it difficult for intruders to burgle.

He also said that the sellers must be certain where his goods and services are being taken to before the release of such items or payments, stressing it guarantees security.

Equally, he called for rule-base engines for effective e-commerce transactions which enable obtaining of finger prints and verifying such information from the CR Services (Credit Bureau) and personal identification; a practice whereby customers deal only with somebody who could be identified by somebody known to customer very well.

The Country Manager, OLX, Lola Masha thanked participants for honouring the invitation, saying Mobile Monday offers opportunity to brainstorm with the highly knowledgeable individuals  in different fields of human endeavour for solutions to problems arising from e-commerce business.

She stated that OLX as a brand is in over 40 countries and they always maintain either 1st or 2nd position in those countries, noting however that OLX is the first in Nigeria.

Masha also said the company is in Kenya, South Africa overseeing East African and Southern African operations respectively, while Nigeria office oversees West African wing of the company, even though they have presence in Ghana.

She further said that Nigeria is a very peculiar place because they are very enterprising people, just as the company doubles her effort to avoid scammers who daily invent one ingenious fraud or the other.

Masha enumerated three key things OLX is doing to eliminate online fraud completely including establishing partnership with Nigerian Police, employing CR Services and deploying artificial intelligence.

Cyriacus Nnaji/GEE
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