Thursday, August 20, 2015

DHL Sub-Saharan Africa launches TC55


DHL Express Sub-Saharan Africa has launched TC55 pocket-sized, all-touch computers that capitalizes on the latest technological advancements to ensure customers on the continent benefit from increased visibility and an enhanced experience, reports ITRealms.

The TC55 scanners operate on an Android platform and in addition to ease of use; they also have built-in location services and GPS navigation capabilities. The rise of e-commerce and increased competition are driving the demand for real-time supply chain visibility.

The Vice President, Operations, DHL Express Sub-Saharan Africa,Oliver Facey, said that supply chain operators should increasingly invest in transportation management systems and solutions to improve the quality, speed and precision of service.  He says that these improvements will not only enhance customer experience, but also reduce operating costs and give operators a competitive advantage, ITRealms gathered.

“We operate across 51 markets in Sub-Saharan Africa, servicing over 40,000 customers; therefore delivery efficiency is key for us. As a network business, we need to ensure that our shipment data is captured accurately and in real-time. Our growth plans and improvements are driven by the voice of our customer, and in challenging and competitive global environments, they need us to provide accurate and real-time information to ensure that they maintain their competitive edge and speed to market,” saidFacey. 

“The new technology increases the speed at which we can process shipments at both customer locations and DHL facilities and also empowers our frontline employees with access to real-time shipment information which will assist them with workload management. Unlike consumer-grade counterparts, these devices have integrated data-capture capabilities, and are also built to endure the wear and tear of industrial environments,” adds Facey.

A press release from distributed by African Press Organization, APO, on behalf of Deutsche Post DHL, benefits for DHL customers include real-time shipment visibility, enhanced electronic proof of delivery, and on-time billing, ITRealms reports.

Cyriacus Nnaji/ GEE/ED,OPs

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