" ITREALMS: What Kruger’s team told CWG boss

Monday, July 06, 2015

What Kruger’s team told CWG boss

The Chief Information Officer of Standard Bank, PBB Rest of Africa, Mr. Klaas Kruger has expressed excitement over the relationship the bank has with Computer Warehouse Group (CWG Plc), reports ITRealms.

In his remarks at a recent official visit to CWG headquarters in Lagos, Kruger who led a team from the bank to the occasion, could not hide his delight on the support offered by CWG on the bank’s effort at upgrading its Finacle system.

ITRealms also gathered that Kruger was optimistic of extracting more value from the relationship and especially from the later version of Finacle.

Earlier in his presentation, the Chief Executive Officer of CWG Plc, Mr. Austin Okere used the key ring concept to explain CWG’s solutions offering. The concept denotes the Company’s ability to handhold an institution’s entire Information Technology needs end-to-end to assure the customer of a single responsibility partner across the IT solution stack and thereby significantly minimizing risk.   

According to Okere, CWG Plc has world class IT facilities and capabilities as well as strong relationships with global technology brands and esteemed clientele spanning over two decades, and is poised to replicate the unique value Pan-African wide to meet the growing requirements of her global customers, who want a consistent service level across their Africa operations.

“These three factors—Facility, Capability and Relationship have given us an edge in providing IT services and support in various industries in our countries of operation especially Telecom, Oil & Gas and Banking. About 50 per cent of Mobile calls in Nigeria are routed through enterprise servers and storage managed and supported by us while 40 per cent of Telecoms Information Systems Managed Services are also provided by CWG” he noted

“Same applies to the banking industry, about 30 per cent of Automated Teller Machines’(ATMs) transaction pass through CWG’s Wincor-Nixdorf ATMs while about 35 per cent of ATMs installed base in Nigeria are supplied and supported by CWG” Okere declared.

For the Chief Technology Officer of CWG Plc, Mr. James Agada emphasized “60 per cent of banking transactions in Nigeria happen on our Finacle Core Banking system, installed in 10 of the 21 Nigerian banks, and about 20 per cent of bank branch transactions on data links are carried out through CWG’s Network Infrastructure.

He stressed that CWG Plc and her partner, Infosys have also extended the Finacle Core Banking System to other African countries where they now have physical presence, with CWG’s certified technical staff handling both the implementation and support.

Thereafter, the team toured CWG Plc’s IT facilities, including the Tier 3 Datacentre, Network Operations Centre, Customer experience Centre and Academy, which assures continuous quality skills to support her continental expansion ambitions. CWG Plc currently has direct operations in Nigeria, Ghana, Uganda and Cameroon and partnerships in 18 other countries.
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