Thursday, June 28, 2007

Otudeko tasks Nigerians on phone repairs

Chairman, E-tel Group and President, Nigerian Stock Exchange, Oba Otudeko, has tasked Nigerian telecommunications consumers, decrying that subscribers spend lots of money on mobile phones.

He also advised Nigerians on how best to maintain their Global System for Mobile Communications (GSM), so as to save money they could reinvest in other sectors of the economy.

Speaking as a special guest at the opening of Nokia Customer Care Centre ‘Nokia Care’ at the weekend in Lagos, Oba Otudeko, noted that major challenge facing Nigerians and telecommunications subscribers at this time of national development is how to maintain their phones.

He also said that maintaining GSM phones at authorized places through good repair services by renowned mobile phone manufacturers like Nokia is intended to reduce cost of these Information and Communication Technology (ICT) tools.

“A major problem of our country is lack of maintenance culture,” he said, stressing that accumulation of goods amongst the good things of life without proper maintenance amount to waste in any economy.

He emphasized that lack of maintenance culture is the key problem of the nation’s oil sector that have left Nigerians yearning for oil products amidst abundant blessing from nature.

While he advocated for excellence in all sector, the business magnet decried that Nigerians spend so much money on phones and needs a good service center in order for them to use their phones for a longer time, far beyond the warranty period.

He expressed optimistic that with the likes of warranty being offered by Nokia in collaboration with Telecare Wireless at this new service center if well tapped, would give telecom subscribers in the country the great opportunity of having enough to invest.

“They would have the opportunity to invest these monies saved for other socio-economic development of the country,” he declared.

Oba Otudeko equally said that the plan of E-tel Group through its subsidiary Telecare Wireless in partnering with Nokia on the service center is to increase the longevity of handsets in the country, mostly the Nokia brand.

“We want to leave this country better than we met it,” he asserted, adding that technology is the brainchild of brain itself and must be used optimally, just as he encouraged Nigerians and subscribers precisely to adapt the ability of even applying some minor repairs on their own.

“This facility is part of our commitment with the Nigerian people to offer proper care to more Nigerians while saving more money for them,” he said.

Speaking earlier, Managing Director, Telecare Wireless, Mr. Peter Rebak, said the center would enable Nokia to draw nearer to its customers, even as they have what it takes to ensure that mobile telecom consumers of Nokia relevance are given the best in terms of services.

He also said that Telecare has the manpower to withstand any number of customers and intends to increase the manpower as time goes on.

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