" ITREALMS: SON certifies Helios Towers with ISO 9001-2008

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Wednesday, December 16, 2009

SON certifies Helios Towers with ISO 9001-2008

The Standards Organisation of Nigeria (SON) has certified the operations of co-location infrastructure licensee, the Helios Towers Nigeria (HTN).

According to SON Director General, Dr. John Akanya, the certification heralded with the presentation is a ‘loan’ of certificate, which means that Helios Towers Nigeria has to do all in its capacity in terms of living up with the guidelines provided by SON at all times.

“HTN has the certificate on loan and is presented in public,” he said.
This, he also said, when default may culminate in SON withdrawal its certification, which a special endorsement that it met the requirement of the federal government through its services.

Commending the company for achieving this feat, he specially paid tribute to the workers of Helios Towers Nigeria, saying that the dream of the company to rank top among equals would not have been possible with dedicated employee.

He assured HTN of SON resolve to work with them to ensure that the value of the certification trickles down to the citizens of Nigeria.

“The company that focuses on quality is a company that has guaranteed employment,” he noted.

Responding to the presentation, the chief executive officer, Helios Towers Nigeria, Mr. Fazal Hussain, said the firm is the foremost infrastructure sharing and managed services provider, just as they have developed the Lean Operator Model (LOM).

For him, the certification is a confirmation of HTN’s conformity with the requirements of NIS ISO 9001: 2008 standards, which is evident of HTN facilities nationwide.

ISO 9001:2008, he noted, specifies requirements for a quality management system where an organization needs to demonstrate its ability to consistently provide products and services that meet customer, statutory and regulatory requirements.

“It aims at enhancing customer satisfaction through the effective application of the system, including processes for continual improvement of the system and the assurance of conformity to customer, statutory and regulatory requirements,” he said.

As said by him, ISO standards provide requirements and gives guidance on good management practice and quality management systems.

“It is now firmly established as the globally accepted standard for providing assurance about the ability to satisfy quality requirements and to enhance customer satisfaction in supplier-customer relationships,” he said.

He recalled that HTN, which started operations in January 2006, with the first site went live in June 2006.

“Currently, our site portfolio includes over 1000 four-operator sites across Nigeria’s the six geo-political zones with a strong presence in key locations including Abuja, Lagos, Port Harcourt, Warri, Kaduna, Onitsha and Ibadan. Services include infrastructure sharing , Managed Services and Backhaul,” he said.

Hussain further said, Helios Towers is well financed by a range of international institutional investors including Helios Investment Partners (HIP); a $400m pan-African private equity fund, International Finance Corporation(IFC) and Shanduka Group of South Africa.

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1 comment:

Unknown said...

It's good that there is a loan certificate because it will serve as Certificate of Eligibility.click this.