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Monday, November 30, 2009

Omololu tasks Nigerian IT managers on capacity building

Information Technology (IT) managers have been challenged to embrace the culture of capacity building in technology to be abreast with development especially in the insurance sector.

Giving this advice last Thursday at the second Insurance Technology InTech Expo in Lagos, was the Group Head (IT) Capital Express Group, Mr. Temowo Omololu.

Omololu, who spoke on Insurance e-business and IT challenges, said one of the major problems confronting insurance IT managers is that they do not operate at the same level with their management.

He identified IT and business challenges as the two major problems facing IT deployment in the sector.

According to Temowo insurance companies are getting better just as he identified business process review, people management, technology demand and new culture as the effect of these challenges.

On people management, he said, they (people) at all levels drive business successes, adding that many management would not invest in IT because they lack confidence in their IT managers, a situation which, he said, would lead them into engaging another hand.

“Any business that does not see the need for IT in going forward will die,” he said.

He said technology demand today requires the three Ps; people, process and product, right technological tools, business continuity strategy and management support among others.

Also speaking at the event, Microsoft System Builder and Channel partner account manager, Mr. Sam Adeyemi, said traditional insurance practices of physical contract and lots of paper works are now giving way for emergence of technology in the sector.

Speaking on “E-commerce and insurance; requirement for the emergence of advanced distribution channels, Adeyemi said the elements in e-commerce require that there must be a product, a place to sell it, a way to get people to come to the website and a way of accepting orders.

Other elements he said include the way to accept money, fulfillment facility to ship products to customers, way to accept reform, warranty as well as to provide customer service.

On the benefit of e-commerce, he said it will lower transaction costs, larger purchase per transaction, integration into the business circle as well as allowing people shop in different ways.

Adeyemi also said it will lead to improved customer interaction and larger catalogue for companies.

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1 comment:

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