" ITREALMS: CelTel reassures on quality of service, eyes 3G license

Wednesday, October 04, 2006

CelTel reassures on quality of service, eyes 3G license

Remmy Nweke

CelTel Nigeria has assured that it would not compromise on the quality of service (QoS) offered to its teeming subscribers in the country.

This development came as the telco has expressed interest in the third generation license.
Marketing Director at CelTel Nigeria, Mr. Norman Moyo, gave this assurance at a parley with newsmen in Lagos.

He said that CelTel roll out is on-going and would not compromise on its quality of service.

He also said this is critical so as to ensure that those already on the network do not suffer undue congestion.

“So, we have inherited a network that has good quality of service,” he asserted.

Mr. Moyo further said that at CelTel, “we also have the resources to support that.”

He disclosed that in the next three months, Nigerians, especially CelTel subscribers would to see what they meant to the network.

This, he said, would include the introduction of its musical and build the nation initiative, stressing the telco has received positive feedback from its stakeholders.

According to him, the last few months of its entering the nation’s telecom market was used to learn customers expectation.

“We’re more focused organisation and has seen increase in our sales,” he said.

Equally, Moyo said, Celtel has applied for the third generation (3G) license and is now waiting for the approval of the regulator, the Nigerian Communications Commission (NCC).

He related 3G to a vehicle that enables individual and businessmen to work from anywhere as if they are in their offices, noting that CelTel has a research team that is working on new technologies.

Just as they are ready to share infrastructure with other operators, saying it reduces cost of operations and there are opportunities for tower sharing.

When this occurs, he said, the cost of operation would not only go down but the tariffs as well.

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