Monday, June 21, 2010

15 new Gloworld to open soon – Olusope

Managing Director of Gloworld, Mrs. Shade Olusope, has said that an estimated 15 new Gloworld outlets would soon be opened nationwide.

She said that this is in line with Glo’s commitment to bring the best telecommunications services backed by excellent customer service support to Nigerians in all parts of the country, saying that the 15 new Gloworld outlets would be opened in quick succession in several cities.

According to her, the outlets would be commissioned between June 24 and October this year, noting that they are located in Oke Ado in Ibadan, Oyo State, Seme Border and Fadeyi in Lagos, Bauchi, Sapele, Nsukka, Owerri and Lokoja in Kogi State.

Others, she said, are located in Ago-Iwoye, Ogoja, Gboko, the University of Port Harcourt, Ondo, Ijebu-Igbo and Akure, the Ondo state capital.

Mrs. Olusope also said that the opening of the new outlets became necessary due to the rapid roll-out and expansion of coverage to more communities all over the country by Glo.

“With this rapid expansion, it became imperative to have more Gloworld outlets to deliver Glo’s traditional, excellent customer care support to the people in these environments,” she said, stressing that since the operator is determined to bring outstanding service delivery to all nooks and crannies of the nation where it has coverage, resources have been invested into building and commissioning new Gloworld outlets to bring excellent services closer to the people.

“We urge our subscribers in these locations to take advantage of the improved Glo presence through these new Gloworld outlets to get access to information about the various products and services we offer that can lead to positive changes in their lifestyles and how they communicate”, she said.

Gloworlds are specialized outlets manned by trained and dedicated staff committed to giving total satisfaction to Glo subscribers. They offer convenient and easy access to telecommunication products and offer exceptional customer care service in a world class and friendly environment. There are currently 45 Gloworld outlets across the country.

Gloworlds offer Customer Care services ranging from SIM replacements, manual configuration of handsets, Blackberry support services, 3G services, post-paid payments, high net-worth individual (HNI) dedicated services, issues resolution and enquiries about promotions, products and services, e-payment and value added services. The outlets also offer sales of mobile handsets, SIM cards, recharge cards, telecoms accessories, and modems.


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