" ITREALMS: NATCOMMS insists on switch-off, tomorrow

Thursday, February 16, 2006

NATCOMMS insists on switch-off, tomorrow

PRESIDENT, National Association of Telecommunications Subscribers NATCOMS, Chief Deolu Ogunbanjo, has said that the group’s resolve to embark on a second switch off boycott, tomorrow, nationwide is irrevocable for now.

He told ITREALMS Online Tuesday that mobilization is continuous because the rip-off is becoming unbearable for the Nigerians.

Ogunbanjo said that it is only in Nigeria that you see GSM services getting worse with the kind of growth in number of subscribers recorded in recent times.

Already, he said, that telecommunications operators are making overture for settlement he noted their propositions are nothing to talk home about.

‘This is because they keep giving us excuses of high cost of infrastructure and laying the same’ he said.

For him, what the group wants include reducing tariffs, free weekend calls and Short Messaging Service, 75 per cent reduced intra-network and off peak calls and SMS rates.

Above all, he said they demand efficient service delivery.

Noting that though telecom sector witnessed phenomenal growth, however, it is not reflected in good service delivery, subscriber-friendly products and reasonable tariff structure.

To say the least, the tariff has been deliberately exploitative and this has been further characterized by poor systems responsiveness, low call set-up, accurate, poor call voice quality, high call failure rate, inaccurate billings, low recharge call success rate and poor staff as well as customer-care responsiveness.

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