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Showing posts with label set. Show all posts
Showing posts with label set. Show all posts
Tuesday, August 04, 2026
WEETS 2026 set to empower women for AI-driven future - ITREALMS
Techlife Media & Communications Ltd has officially announced the 6th edition of the Women Entrepreneurs & Executives in Tech Summit & Awards (WEETS) 2026, reports ITREALMS.As a premier platform, WEETS is dedicated to empowering, inspiring, and celebrating women driving innovation, leadership, and excellence across technology, business, and entrepreneurship.
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Monday, January 12, 2026
NCC, CBN unveil new framework: 30-Second refunds mandated for failed airtime transactions - ITREALMS
ITREALMS ... making leadership SENSE with digital news!
In a decisive move to protect digital consumers, the Nigerian Communications Commission (NCC) and the Central Bank of Nigeria (CBN) have jointly unveiled a regulatory framework mandating that subscribers receive refunds for failed airtime and data transactions within 30 seconds, reports ITREALMS.
This major policy shift aligns with the consumer-focused objectives of both regulators and aims to eliminate the frustration of "debit without value," where subscribers are charged for services they never receive due to network downtimes, system glitches, or human error.
The new framework,
ITREALMS gathered, is the outcome of several months of high-level engagements involving the NCC, the CBN, Mobile Network Operators (MNOs), Value Added Service (VAS) providers, and Deposit Money Banks (DMBs).
These stakeholders convened to address the rising incidence of failed airtime and data purchases, which have increasingly led to subscribers being debited without receiving value and facing prolonged delays in resolution.
Representing a unified position by both the telecommunications and financial sectors, the framework identifies and tackles the root causes of transaction failures.
It prescribes an enforceable Service Level Agreement (SLA) for operators and banks, clearly outlining the roles and responsibilities of each party in the transaction and resolution process.
Under the strict new guidelines, if a purchaser is debited but fails to receive value for airtime or data, whether the failure occurs at the bank level or with an NCC licensee, the purchaser is entitled to a refund within 30 seconds.
The only exception applies to circumstances where the transaction remains pending, in which case the refund process must be concluded within 24 hours.
Furthermore, the framework mandates operators to notify consumers via SMS regarding the success or failure of every transaction.
It also addresses erroneous recharges to ported lines, incorrect airtime or data purchases, and instances where transfers are made to the wrong phone number.
Speaking on the development, the Director of Consumer Affairs at the NCC, Mrs. Freda Bruce-Bennett, disclosed that the framework establishes a Central Monitoring Dashboard to be jointly hosted by the NCC and the CBN.
She explained that the dashboard will enable both regulators to monitor failures, identify the responsible party, verify refunds, and track SLA breaches in real time.
Mrs. Bruce-Bennett noted that failed top-ups rank among the top three consumer complaints received by the Commission.
She emphasized that in line with their commitment to addressing priority issues, the regulators were determined to resolve the problem within the shortest possible time.
She expressed gratitude to all stakeholders, particularly the leadership of the Central Bank of Nigeria, for their tireless commitment to finalizing the framework and ensuring that consumers of telecommunications services receive full value for their purchases.
Highlighting the immediate impact of the initiative, Mrs. Bruce-Bennett revealed that even pending the final management approval of the framework, MNOs and banks have collectively made refunds of over N10 billion to customers for failed transactions.
According to the Head of Public Affairs at the NCC, Mrs. Nnenna Ukoha, full implementation of the framework is expected to commence on March 1, 2026.
This timeline allows for final regulatory approvals and the conclusion of technical integration by all MNOs, VAS providers, and DMBs.
In a decisive move to protect digital consumers, the Nigerian Communications Commission (NCC) and the Central Bank of Nigeria (CBN) have jointly unveiled a regulatory framework mandating that subscribers receive refunds for failed airtime and data transactions within 30 seconds, reports ITREALMS.
This major policy shift aligns with the consumer-focused objectives of both regulators and aims to eliminate the frustration of "debit without value," where subscribers are charged for services they never receive due to network downtimes, system glitches, or human error.
The new framework,
ITREALMS gathered, is the outcome of several months of high-level engagements involving the NCC, the CBN, Mobile Network Operators (MNOs), Value Added Service (VAS) providers, and Deposit Money Banks (DMBs).
These stakeholders convened to address the rising incidence of failed airtime and data purchases, which have increasingly led to subscribers being debited without receiving value and facing prolonged delays in resolution.
Representing a unified position by both the telecommunications and financial sectors, the framework identifies and tackles the root causes of transaction failures.
It prescribes an enforceable Service Level Agreement (SLA) for operators and banks, clearly outlining the roles and responsibilities of each party in the transaction and resolution process.
Under the strict new guidelines, if a purchaser is debited but fails to receive value for airtime or data, whether the failure occurs at the bank level or with an NCC licensee, the purchaser is entitled to a refund within 30 seconds.
The only exception applies to circumstances where the transaction remains pending, in which case the refund process must be concluded within 24 hours.
Furthermore, the framework mandates operators to notify consumers via SMS regarding the success or failure of every transaction.
It also addresses erroneous recharges to ported lines, incorrect airtime or data purchases, and instances where transfers are made to the wrong phone number.
Speaking on the development, the Director of Consumer Affairs at the NCC, Mrs. Freda Bruce-Bennett, disclosed that the framework establishes a Central Monitoring Dashboard to be jointly hosted by the NCC and the CBN.
She explained that the dashboard will enable both regulators to monitor failures, identify the responsible party, verify refunds, and track SLA breaches in real time.
Mrs. Bruce-Bennett noted that failed top-ups rank among the top three consumer complaints received by the Commission.
She emphasized that in line with their commitment to addressing priority issues, the regulators were determined to resolve the problem within the shortest possible time.
She expressed gratitude to all stakeholders, particularly the leadership of the Central Bank of Nigeria, for their tireless commitment to finalizing the framework and ensuring that consumers of telecommunications services receive full value for their purchases.
Highlighting the immediate impact of the initiative, Mrs. Bruce-Bennett revealed that even pending the final management approval of the framework, MNOs and banks have collectively made refunds of over N10 billion to customers for failed transactions.
According to the Head of Public Affairs at the NCC, Mrs. Nnenna Ukoha, full implementation of the framework is expected to commence on March 1, 2026.
This timeline allows for final regulatory approvals and the conclusion of technical integration by all MNOs, VAS providers, and DMBs.
Wednesday, November 26, 2025
MAKEMS Jewelry Exhibition Set to Dazzle Abuja - Fashion@ITREALMS
Fashion@ITREALMS ... making leadership SENSE with digital news!
... Highlights auction, family focus
The highly-anticipated MAKEMS Jewelry Exhibition is set to dazzle enthusiasts this year, promising an unforgettable showcase of handmade and meticulously selected treasures, reports ITREALMSThe main exhibition will take place on Saturday, December 29, 2025, at the prestigious W O Kilaso Hall, Glowing Ages Academy, Games Village road, Kaura District, Abuja, bringing together the finest custom creations.
... Highlights auction, family focus
The highly-anticipated MAKEMS Jewelry Exhibition is set to dazzle enthusiasts this year, promising an unforgettable showcase of handmade and meticulously selected treasures, reports ITREALMSThe main exhibition will take place on Saturday, December 29, 2025, at the prestigious W O Kilaso Hall, Glowing Ages Academy, Games Village road, Kaura District, Abuja, bringing together the finest custom creations.
Wednesday, October 08, 2025
GOCOP 2025: All is now set for annual conference - ITREALMS
ITREALMS ... making leadership SENSE with digital news!
All is now set for the 2025 Annual Conference of the Guild of Corporate Online Publishers (GOCOP), scheduled to hold at 10:00 a.m. on Thursday, October 9, 2025, at the Radisson Blu Hotel, Ikeja GRA, Lagos, reports ITREALMS.The ninth edition of the GOCOP Annual Conference will focus on the theme: “Reconciling Campaign Promises with Governance Realities: Challenges and Prospects.”
All is now set for the 2025 Annual Conference of the Guild of Corporate Online Publishers (GOCOP), scheduled to hold at 10:00 a.m. on Thursday, October 9, 2025, at the Radisson Blu Hotel, Ikeja GRA, Lagos, reports ITREALMS.The ninth edition of the GOCOP Annual Conference will focus on the theme: “Reconciling Campaign Promises with Governance Realities: Challenges and Prospects.”
Saturday, August 23, 2025
Lagos Mainland Trade Fair set to take place - ITREALMS
ITREALMS ... making leadership SENSE with digital news!
Lagos Mainland Trade fair is set to ignite economic growth and business opportunities, reports ITREALMS.
Lagos Mainland Trade fair is set to ignite economic growth and business opportunities, reports ITREALMS.
The vibrant city wide event designed to connect communities with businesses, services and institutions that will drive value and economic growth, takes place on 6th and 7th of September at Yard 158, Kudirat Abiola Way, Ikeja Lagos.
Friday, July 11, 2025
3rd Lateef Jakande Memorial Lecture set for July 23 - ITREALMS
ITREALMS ... making leadership SENSE with digital news!
The Nigerian Guild of Editors (NGE) is set to host the 3rd Lateef Jakande Memorial Lecture, scheduled to take place on July 23, 2025 in the city of Lagos, reports ITREALMS.
The Nigerian Guild of Editors (NGE) is set to host the 3rd Lateef Jakande Memorial Lecture, scheduled to take place on July 23, 2025 in the city of Lagos, reports ITREALMS.
The Standing Committee of NGE, in a notice to members endorsed by the secretary general, Mr. Onuoha Ukeh, affirmed the 3rd Lateef Jakande Memorial Lecture, scheduled to take place on July 23, 2025.
Sunday, March 23, 2025
Abuja set to host 2025 Book City event - ITREALMS
ITREALMS ... making leadership SENSE with digital news!
The Federal Capital Territory (FCT) Abuja is set to host the 2025 book city event on April 24, with the theme: “Reading a Unifying Factor” reports ITREALMS.
The Federal Capital Territory (FCT) Abuja is set to host the 2025 book city event on April 24, with the theme: “Reading a Unifying Factor” reports ITREALMS.
The book city event is an initiative of the Network of Book Clubs and Reading Culture Promoters in Nigeria (NBRP). The Network was established in Nigeria in February 2020 and 2022 in Abuja, FCT.
Thursday, March 06, 2025
Darey.io revolutionizes tech hub with AI-powered platform, set for launch - ITREALMS
ITREALMS ... making leadership SENSE with digital news!
In a bid to democratize access to technology skills, Darey.io is geared towards revolutionising technology hub in the continent with proactive solutions powered by Artificial Intelligence (AI), reports ITREALMS.Speaking to ITREALMS at a pre-launch press conference in Yaba, Lagos on Wednesday, the Founding Chief Executive Officer of Darey.io, Mr Dare Olufunmilayo, said they are innovative online learning platform that leverages AI to advance personalized learning experiences.
In a bid to democratize access to technology skills, Darey.io is geared towards revolutionising technology hub in the continent with proactive solutions powered by Artificial Intelligence (AI), reports ITREALMS.Speaking to ITREALMS at a pre-launch press conference in Yaba, Lagos on Wednesday, the Founding Chief Executive Officer of Darey.io, Mr Dare Olufunmilayo, said they are innovative online learning platform that leverages AI to advance personalized learning experiences.
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Wednesday, October 02, 2024
Lokoja’24: All set for GOCOP AGM, conference - ITREALMS
ITREALMS ... making leadership SENSE with digital news!
All is now set for the kickoff of the 2024 edition of the Annual General Meeting (AGM) and Annual National Conference (ANEC) of the Guild of Corporate Publishers (GOCOP) in Lokoja, capital of Kogi State, the Confluence State of Nigeria.
All is now set for the kickoff of the 2024 edition of the Annual General Meeting (AGM) and Annual National Conference (ANEC) of the Guild of Corporate Publishers (GOCOP) in Lokoja, capital of Kogi State, the Confluence State of Nigeria.
AfriTECH 4.0 set to drive conversations on Africa's digital future - ITREALMS
ITREALMS ... making leadership SENSE with digital news!
The Africa Tech Alliance Forum (AfriTECH 4.0), one of the continent’s leading technology-focused events, is scheduled to hold Thursday, November 07, 2024 at Oriental Hotel, Lekki Road, Lagos-Nigeria.The forum will bring together industry leaders, policymakers, innovators, and entrepreneurs to explore the theme “Leapfrogging Digital Transformation for Future of Africa’s Economy.”
The Africa Tech Alliance Forum (AfriTECH 4.0), one of the continent’s leading technology-focused events, is scheduled to hold Thursday, November 07, 2024 at Oriental Hotel, Lekki Road, Lagos-Nigeria.The forum will bring together industry leaders, policymakers, innovators, and entrepreneurs to explore the theme “Leapfrogging Digital Transformation for Future of Africa’s Economy.”
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Tuesday, May 21, 2024
NCC, SMEDAN, NAICOM, SEC, others set for SUPERNEWS SMEs Confab'24 - ITREALMS
ITREALMS ... making leadership SENSE with digital news!
The Director General, Small and Medium Enterprises Development Agency of Nigeria (SMEDAN), Mr. Charles Odii, the Executive Vice Chairman/CEO, Nigerian Communications Commission (NCC), Dr. Aminu Maida, other regulators, experts, stakeholders from the financial services and ICT sectors, small business owners among others have confirmed their attendance at the SUPERNEWS Nigeria SMEs Forum 2024 scheduled for Thursday, June 13th 2024 at Radisson Hotel, GRA Ikeja, Lagos.
The Director General, Small and Medium Enterprises Development Agency of Nigeria (SMEDAN), Mr. Charles Odii, the Executive Vice Chairman/CEO, Nigerian Communications Commission (NCC), Dr. Aminu Maida, other regulators, experts, stakeholders from the financial services and ICT sectors, small business owners among others have confirmed their attendance at the SUPERNEWS Nigeria SMEs Forum 2024 scheduled for Thursday, June 13th 2024 at Radisson Hotel, GRA Ikeja, Lagos.
Wednesday, April 10, 2024
Experts set for Nigeria Fintech, Financial Inclusion roundtable @April 26 - ITREALMS
ITREALMS ... making leadership SENSE with digital news!
Alhaji (Dr.) Umaru Kwairanga, Group Chairman of the Nigerian Exchange Group (NGX) and Dr. Apochi Agada, Group Managing Director/CEO, Unified Payment Services Limited would Chair and deliver the Keynote Address respectively at The Nigeria Fintech & Financial Inclusion Roundtable 2024 set for Friday, April 26, 2024 in Lagos, reports ITREALMS.
Alhaji (Dr.) Umaru Kwairanga, Group Chairman of the Nigerian Exchange Group (NGX) and Dr. Apochi Agada, Group Managing Director/CEO, Unified Payment Services Limited would Chair and deliver the Keynote Address respectively at The Nigeria Fintech & Financial Inclusion Roundtable 2024 set for Friday, April 26, 2024 in Lagos, reports ITREALMS.
The roundtable under the theme: “The Role of Fintech & Financial Inclusion in Citizen Empowerment and Economic Growth” is expected to host other speakers including Mrs. Adekunbi Ademiluyi, Managing Director/CEO, HumanManager Limited; Dr. Stanley Jacob, Vice President, Fintech Association of Nigeria and Dr. Bode Oguntoke, Group Head of Audit, FBN Holdings Plc.
Sunday, March 31, 2024
Night travel: Over 80 passengers robbed, vehicle set ablaze+video – ITREALMS
ITREALMS ... making leadership SENSE with digital news!
Over 80 passengers on night travel to the Eastern part of Nigeria with Ifesinachi Motors for the Easter festival have been robbed and vehicle set ablaze at Ijebu Ode, reports ITREALMS. According to one of the passengers, this incident occurred about 1.30am on Saturday morning after taking a night bus late on Friday.
Over 80 passengers on night travel to the Eastern part of Nigeria with Ifesinachi Motors for the Easter festival have been robbed and vehicle set ablaze at Ijebu Ode, reports ITREALMS. According to one of the passengers, this incident occurred about 1.30am on Saturday morning after taking a night bus late on Friday.
Thursday, February 22, 2024
Africanlaw set to offer global market direct access to Africa lawyers - ITREALMS
Commentary@ITREALMS ... making leadership SENSE with digital news!
Across the vast and diverse continent of Africa, billions of dollars in trade related transactions are registered year on year, coupled with a host of interactions that require the support of legal bodies to ensure local and international laws are adhered to.
Across the vast and diverse continent of Africa, billions of dollars in trade related transactions are registered year on year, coupled with a host of interactions that require the support of legal bodies to ensure local and international laws are adhered to.
AfricanLaw, co-founded by seasoned and passionate Intellectual Property law and innovation practitioner Simbarashe Makahamadze, is gearing up to participate at Web Summit Qatar 2024 from the 26th-29th of February 2024, joining thousands of international entrepreneurs, investors, and leaders in highlighting the future of tech in solving some of the globe’s most complex connectivity challenges.
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Tuesday, July 04, 2023
ATCON set for TERF 2023 - ITREALMS
ITREALMS ... making leadership SENSE with digital news!
The Association of Telecommunications Companies of Nigeria (ATCON) has concluded plans to host the 2023 Telecoms Executives and Regulators Forum at the prestigious Oriental Hotel, Victoria Island, Lagos on September 7, 2023, reports ITREALMS.
Disclosing this to ITREALMS, President of ATCON, Mr. Tony Izuagbe Emoekpere, said that this year’s TERF is poised to be unique as Prof. Umar Danbatta, Executive Vice Chairman/CEO of the Nigerian Communications Commission (NCC) would present keynote address on “Critical National Infrastructure Policy as a Strategic Tool for attracting rapid investment to the sector” and “Challenges to Universal Broadband and Digital Services in Nigeria – Empowering Industry SME’s” while Dr. Vincent Olatunji, National Commissioner/CEO, Nigerian Data Protection Commission is expected to present keynote address on “Impact of Data Protection Policy on the Development of the Nigerian Digital Economy”.
The Association of Telecommunications Companies of Nigeria (ATCON) has concluded plans to host the 2023 Telecoms Executives and Regulators Forum at the prestigious Oriental Hotel, Victoria Island, Lagos on September 7, 2023, reports ITREALMS.
Disclosing this to ITREALMS, President of ATCON, Mr. Tony Izuagbe Emoekpere, said that this year’s TERF is poised to be unique as Prof. Umar Danbatta, Executive Vice Chairman/CEO of the Nigerian Communications Commission (NCC) would present keynote address on “Critical National Infrastructure Policy as a Strategic Tool for attracting rapid investment to the sector” and “Challenges to Universal Broadband and Digital Services in Nigeria – Empowering Industry SME’s” while Dr. Vincent Olatunji, National Commissioner/CEO, Nigerian Data Protection Commission is expected to present keynote address on “Impact of Data Protection Policy on the Development of the Nigerian Digital Economy”.
Friday, June 30, 2023
Osun 2026: APGA set to register new members - ITREALMS
ITREALMS ... making leadership SENSE with digital news!
The Osun State chapter of the All Progressives Grand Alliance (APGA) has concluded plans to mobilize and register new members into its fold, reports ITREALMS. The Chairman, Osun State chapter of APGA, Mr. Wole Adedoyin, the party aims at expanding its membership base and strengthen its presence across the state.
The Osun State chapter of the All Progressives Grand Alliance (APGA) has concluded plans to mobilize and register new members into its fold, reports ITREALMS. The Chairman, Osun State chapter of APGA, Mr. Wole Adedoyin, the party aims at expanding its membership base and strengthen its presence across the state.
Thursday, February 02, 2023
Gunmen set INEC office @Idemili South LGA ablaze - ITREALMS
Some unidentified gunmen have set albaze the office of the Independent National Electoral Commission (INEC) at teh Idemili South Local Government Area of Anambra State, reports ITREALMS.
The Resident Electoral Commissioner (REC) for Anambra State, Dr. Queen Elizabeth Agwu, confirmed this, saying their office in Idemili South Local Government Area (LGA) was attacked and set ablaze by unknown gunmen.
The Resident Electoral Commissioner (REC) for Anambra State, Dr. Queen Elizabeth Agwu, confirmed this, saying their office in Idemili South Local Government Area (LGA) was attacked and set ablaze by unknown gunmen.
Thursday, December 29, 2022
CTO set to host Digital Week’23 for impact – ITREALMS
ITREALMS ... making leadership SENSE with digital news!
The Commonwealth Telecommunications Organisation (CTO) is set to host the 2023 edition of the Digital Week with ‘Action for Impact’ as focus, reports ITREALMS.
According to CTO, Digital Week 2023 would commence on February 20 through 24 in London, United Kingdom on face to face.
According to CTO, Digital Week 2023 would commence on February 20 through 24 in London, United Kingdom on face to face.
Thursday, November 17, 2022
L'Oréal partners KongaHealth, set to launch in Nigeria - ITREALMS
ITREALMS ... making leadership SENSE with digital news!
L’Oréal, the world’s leading beauty company, is set to finally launch in the Nigerian market after an exclusive distribution agreement was signed with KongaHealth, a leading health care distribution company early last week.
L’Oréal, the world’s leading beauty company, is set to finally launch in the Nigerian market after an exclusive distribution agreement was signed with KongaHealth, a leading health care distribution company early last week.
Headquartered in Paris, France, L’Oréal would be making a grand entry into Nigeria, with feelers indicating that the brand intends to take leadership of the budding Nigerian market through its newly signed exclusive distributorship deal with KongaHealth, one of the thriving subsidiaries in the Konga e-commerce group.
Tuesday, November 01, 2022
Tinubu's action plan set for presentation in Lagos, today - ITREALMS
ITREALMS ... making leadership SENSE with digital news!
All Progressives Congress Presidential candidate, Asiwaju Bola Ahmed Tinubu, would today, Tuesday in Lagos meet with the business and the organised private sector leaders.
The meeting with the business leaders and captains of industry will hold at the Eko Hotel and Suites from 12noon. It will afford the economic players and thought leaders in the private sector to interact with the APC candidate and interrogate his Action Plan for Nigeria.
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