Smile cries foul over pre-disconnection notice – ITREALMS

ITREALMS:

Smile Telecommunications Limited has cried out over pre-disconnection notice allegedly published by the Nigerian Communications Commission (NCC) and ATC over indebtedness on co-location facilities across the country, reports ITREALMS.

In a mail sent to customers and endorsed by its Managing Director, Godfrey Efeurhobo, Smile Telecoms, demanded for a rebuttal from the NCC and ATC with respect to the erroneous publication.

ITREALMS recalled that NCC has on Tuesday, December 18, 2018, published in The Guardian “Pre-Disconnection Notice.”

According to him, the notice relates to industry wide indebtedness affecting different operators in the normal cause of business.

“Smile Communications has made significant payment to reduce its indebtedness to IHS and is currently in talks with IHS on a payment plan to completely settle the outstanding amount within the shortest period,” he said.

Efeurhobo also assured customers that Smile Communications services will not be disrupted or disconnected.

“Employees are advised to disregard speculations around the publication and go about their normal daily tasks,” he insisted.

Chuks Egbune/GEE

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RenMoney, Smile partner on flexible financing initiative

ITRealms:

RenMoney, the simple money solutions company has announced the launch of a flexible financing initiative in partnership with Smile Communications Nigeria Limited, the leading mobile broadband telecommunications service provider. This initiative offers everyone the opportunity to own a Smile 4GLTE device that includes a data plan, especially for individuals and families, reports ITRealms.

This unique collaboration provides ease and flexibility of payment for everyone to have access to Smile’s SuperFast, SuperReliable quality and affordable internet and voice services. The offer is available to all customer segments.

Speaking on the initiative, Managing Director of Smile, Mr. Godfrey Efeurhobo, said “Smile is committed to creating opportunities that will enable our customers to enjoy the best broadband internet experience by providing differentiating solutions that will enrich their lives. Explaining further, he said that the initiative was developed with the aim to reducing the burden of acquisition cost on customers, extend connectivity and access to internet to more Nigerians, make quality internet access affordable and empower them to do more and succeed in their respective endeavours”.

Also speaking on the initiative CEO, RenMoney Microfinance Bank Limited, Mr. Alan Abrahams, said “Partnering with Smile on this project was an obvious choice as it aligns with RenMoney’s objective of providing inclusive, convenient and simple payment solutions. We have, therefore, developed a convenient customer experience that is open to all.  It is something we have a passion for, and we are excited about this partnership to provide access to SuperFast, SuperReliable and affordable 4GLTE service to all Nigerians”.

Acclaimed as the pioneer of 4G LTE technology in West Africa, Smile Nigeria is famous for continuously enhancing services to expand on the existing market offers in a bid to provide real value adding products and services. This aligns with Smile’s global vision and mission to be the mobile broadband provider of choice in its markets, whilst enabling its customers to do and achieve more.

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4GLTE: Smile offers best proposition in Nigeria, unveils Yaw as brand ambassador

ITRealms:

The Managing Director of Smile Communications Limited, Mr. Geoffrey Efeurhobo, has said that the company’s offer on the Fourth Generation (4G) driven Long Term Evolution (LTE) network in the country is the best in Nigeria’s telecommunications market, reports ITRealms.

This is coming as Smile unveiled popular On-Air Personality and acclaimed first Nigerian Olympic touch bearer, Mr. Steve Onu, alias Yaw, as the brand ambassador.

Efeurhobo made these declarations at the dual unveiling of 070Smile and on Air Personality, Mr. Onu in Lagos.

According to him, Smile Communications Nigeria Limited, pioneered 4G LTE telecommunications almost four years ago and has continued to expand services into some eight major Nigerian cities and is not relenting.

Some of these cities, Efeurhobo told ITRealms include Lagos, Abuja, Benin, Kaduna, Ibadan, Port Harcourt, Asaba and the commercial centre of Nigeria, Onitsha in Anambra State.

He also said that now, Smile customers could watch unlimited videos online, download unlimited music, enjoy unlimited social media, and play unlimited games online.

In addition, Efeurhobo said that Smile customers could study online without limits, notwithstanding download of updates and apps to make life better.

For the chairman, Smile Communications, Dr. Ernest Azudialu-Obiejesi, Smile is the first mobile operator in West Africa to develop and introduce Voice over LTE, plus a world first in a free Voice over LTE application that affords all customers in Nigeria with compactible phones, especially Android and iPhone devices to experience high-quality voice calls over Smile’s network.

He reiterated the commitment of Smile Communications to improve quality of voice and data services in Nigeria.

Obiejesi commended Mr. Steve Onu, aka Yaw, for emerging the first Smile brand ambassador, saying that ‘Yaw’ represents Smile by putting smiles on peoples face every morning with his programme on Wazobia FM Lagos.

Further, he said, Mr. Onu speaks three major Nigerian local languages fluently, which will reflect in the Television Commercials to be aired along the 070Smile campaign.

The marketing manager at Smile Communications, Lolade Shonubi, said they have Smile range of unlimited offers which include the ‘Unlimited Premium, Unlimited Premium+SIM, Unlimited Premium+SMiFi-S and Unlimited Premium+Router.’

She beckoned on Nigerians desirous of enjoying literally internet freedom every time and at everywhere across the country to clinch to Smile Unlimited offers, which prices are between N19,800 and N40,800.

Chuks Dom/GEE

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Pix: Lola Shonubi, Steve Onu 'Yaw', chairman Obiejesi and Efeurhobo

Smile explains relaunch of SmileVoice in Lagos

ITRealms:

The acclaimed Fourth-Generation cum Long Term Evolution (4G LTE) network, Smile Communications Limited, has relaunched its SmileVoice with exceptional application (app), known as ‘SmileVoice app’ reports ITRealms.

The Managing Director, Smile Communications Ltd, Mr. Godfrey Efeurhobo explained at the weekend that the reason behind the relaunch borders on the improved usage of an App which could only be available with the registered Subscriber Identification Module (SIM) card from Smile with accompanied active email to enable customers to download the App.

SmileVoice app, he said, is the world-first of its kind which has free mobile app with capabilities of using it over 4G LTE technology or through the use of VoLTE-enabled handset.

He also said that SmileVoice app comes with 30minutes plus 30 short messaging service (SMS) to any network, adding that to all network calls cost 8k per second, just as the N1000 plan amounts to 200 minutes included, describing the features as the Smile innovation with unlimited possibilities.

Efeurhobo equally explained that through the use of VoLTE-enabled handset, for instance, customers would have access to make and receive super-clear video and voice calls which is fast growing globally at Smile in lower rate both in Nigeria and abroad without need for the recipient to also have SmileVoice.

He said this service was introduced ever voice over LTE [volte] call in Nigeria during the beta version of its voice service in October 2015.

Elaborating on SmileVoice, head of communication group at Smile, Nicolene Vanzyl, pointed out that what makes smileVoice different is that it offers also superfast internet access on the go.

She stressed that smile voice value to customer include no international call rate everywhere using the Smile voice, it remains 8k per second which is transparent at the end of each call.

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Smile toasts Danbatta, NCC on African Regulator of the Year Award

ITRealms:

Smile Telecoms Holdings Limited has given a toast to the Executive Vice Chairman of the Nigerian Communications Commission (NCC), Prof. Umar Garba Danbatta and the entire staff of the commission on winning the African Regulator of the year ward 2015, recently, reports ITRealms.

In a letter signed by its Chief Executive Officer (CEO), Irene Charnley, the operator also commended the leadership of the NCC’s chief, which has continued to win more accolades and laurels for the nation.

“We recognize this ward as a testimony to the hard work, innovation and leadership of the NCC in driving the growth of telecommunications and, in particular, broadband in Nigeria under your able stewardship,” the letter noted.

Special Assistant on Media to EVC, Yakubu Musa quoted Charnley as noting that available statistics and evidence from Smiles own operations in Nigeria, convinced the telco that under your leadership, the NCC will continue to win accolades and that indeed, Nigeria and Africa will benefit from the innovative interventions the commission continues to introduce.

“It is our expectation that this award will spur the NCC on to become even more innovative in its efforts to ensure that Nigeria meets the targets it set for itself in the Nigerian National Broadband Plan,” the letter further noted.

The commission carted away the award at African Information Technology and Telecoms Awards (AITTA) recently in Ghana, and less than 14 days later, it added the European Award for Best Practices 2016 to its collection.

The award ceremony which held in Brussels, Belgium was hosted by the European Society for Quality Research (ESQR), an affiliate of the European Union (EU).

“No fewer than 63 countries participated in the award ceremony out of which the NCC won the European Award for Best Practices 2016.  The award which is the Gold category is “in recognition of its outstanding commitment, support and results in quality management strategies.”

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