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The Regional General Manager, QNET Sub-Saharan Africa, Mr. Biram Fall, has said that with over 350 million unbanked adults, there is a significant potential of financial inclusion and digital solutions for Africa, and a vast opportunity to expand access to financial security, event through electronic commerce (eCommerce).Speaking as a lead presenter at the recent Africa Tech Alliance Forum (AfriTECH 4.0) held in Lagos, Fall stated that financial inclusion transforms lives by providing essential financial tools like savings accounts, credit, and insurance, which foster economic independence.
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Showing posts with label eCommerce. Show all posts
Showing posts with label eCommerce. Show all posts
Friday, November 22, 2024
Tuesday, January 17, 2023
eCommerce: Reframing the future & unlocking growth in digital age - ITREALMS
Commentary@ITREALMS ... making leadership SENSE with digital news!
Embracing innovation, and rethinking service capabilities – these are part of a vast realm of possibilities that have been opened across Africa through adoption of e-commerce, and for tech start-up companies, the opportunities are endless.
As African countries increasingly embrace the expansion of digitisation, and products producing more access to the newer Internet of Things (IoT) technologies – one thing is clear, reinvention is possible for any sector.
Embracing innovation, and rethinking service capabilities – these are part of a vast realm of possibilities that have been opened across Africa through adoption of e-commerce, and for tech start-up companies, the opportunities are endless.
As African countries increasingly embrace the expansion of digitisation, and products producing more access to the newer Internet of Things (IoT) technologies – one thing is clear, reinvention is possible for any sector.
Wednesday, December 19, 2018
Swift, professionalism key to Konga’s rise to eCommerce – ITREALMS
In addition to the
unbeatable deals and price slashes it offered during its 2018 Black Friday
sales tagged Konga Yakata, it has emerged that an amazingly swift and
responsive delivery service is another factor that set e-commerce giants Konga
apart before and after the month-long shopping fiesta and also responsible for
its rise as Nigeria's biggest e-commerce outfit.
Konga Yakata, which ran from Thursday November 8th through Friday November
30th 2018 online @ Konga.com and offline in Konga
stores nationwide, broke all sales projections as the company enjoyed huge hits
and footfalls on its composite platforms.
Interestingly, a
strong point which has made Konga stand out since its acquisition by the Zinox
Group and merger with Yudala in May 2018 has been the ease with which it has
solved the thorny issue of logistics/delivery which has remained a stumbling
block for many players in the sector. Aligned to this is the highly
professional and courteous disposition of its well-trained delivery and
customer experience team - a factor that has made the company a firm favourite
for millions of shoppers in Nigeria.
“Before Yakata, I had
been impressed with Konga for the speed of delivery. All the items I bought up
until that time never exceeded 48 hours before they were delivered by Kxpress,”
stated Emmanuel Oki, a small business owner.
“During Yakata, Í was
even more than impressed as I expected them to encounter some challenges with
the increased volume of orders. Instead, I even enjoyed 24 hours and same-day
delivery of most of the items I shopped. The delivery guys were also very
professional, respectful and smiling all through, even on occasions when
I was not immediately around to receive my items and kept then waiting for a
bit.”
According to Stella
Dim, an engineer with an oil-servicing company, Konga has won the hearts
of many sceptical shoppers as a result of its integrity, quality-focused
approach to e-commerce and professionalism.
“Nowhere is this
professionalism better demonstrated than in the conduct of their
customer-facing staff - the delivery guys, store attendants and customer
service team. Every interaction only goes to reinforce this confidence in the
company, especially for many disgruntled shoppers who have had nasty
experiences from other companies.
“Confidence is very
important in an industry such as e-commerce where some unscrupulous players
even sell fake items or treat customers shabbily, “ she said.
Recently, a number of
shoppers had taken to popular microblogging site, Twitter to send positive
shout-outs to Konga, commending the company for its status as a guaranteed
source of quality products, its responsive, professional service and swift
delivery.
According to Michael
Adjei, a social media enthusiast, the show of love further goes to justify how
well the management of the new Konga has done in capturing the minds of a
demanding populace.
“Nigerians are very
smart, savvy and demanding shoppers who also recognize quality and can go out
of their way or pay over the odds to get it. With the new Konga, we are
beginning to see the rise of a truly quality-conscious and professional
e-commerce outfit whose management not only understand the business but also
care deeply about its customers and do their utmost to please them. We should
be proud indeed,” he concluded.
Tuesday, December 11, 2018
Kituyi tasks African leaders on eCommerce adoption – ITREALMS
The Secretary-General of the United Nations Conference on Trade and Development (UNCTAD), Dr. Mukhisa Kituyi has said that time is running out for African Union to do catch-up on electronic commerce (eCommerce), reports ITREALMS.
In his opening speech to the business and civil society session at the Africa eCommerce Week in Nairobi, Kituyi said this has become imperative for a sense of urgency, decrying that Africa was being left out of the discourse on e-commerce that had already taken place elsewhere.
He also said, “That’s why this meeting is important,” just as Rapid eTrade Readiness Assessments were unique products that had been much in demand by African governments.
“Faced with current global trade challenges, many countries are moving forward with e-commerce strategies, but it is important that governments include all stakeholders,” he said.
UNCTAD’s Rapid eTrade Readiness Assessments focus on practical steps that national governments, with the support of donor agencies, development banks and international organizations, can take to boost online trade.
The assessments show that vast reforms are needed to seize the development opportunities offered by e-commerce. But they also help African countries to identify opportunities, barriers and relevant policy measures required to improve their readiness to engage in and benefit from e-commerce.
The Africa eCommerce Week, which commenced on Monday would last till Friday, December 15, 2018 by the United Nations Conference on Trade and Development (UNCTAD).
Remmy Nweke in Nairobi/ED, Ops
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In his opening speech to the business and civil society session at the Africa eCommerce Week in Nairobi, Kituyi said this has become imperative for a sense of urgency, decrying that Africa was being left out of the discourse on e-commerce that had already taken place elsewhere.
He also said, “That’s why this meeting is important,” just as Rapid eTrade Readiness Assessments were unique products that had been much in demand by African governments.
“Faced with current global trade challenges, many countries are moving forward with e-commerce strategies, but it is important that governments include all stakeholders,” he said.
UNCTAD’s Rapid eTrade Readiness Assessments focus on practical steps that national governments, with the support of donor agencies, development banks and international organizations, can take to boost online trade.
The assessments show that vast reforms are needed to seize the development opportunities offered by e-commerce. But they also help African countries to identify opportunities, barriers and relevant policy measures required to improve their readiness to engage in and benefit from e-commerce.
The Africa eCommerce Week, which commenced on Monday would last till Friday, December 15, 2018 by the United Nations Conference on Trade and Development (UNCTAD).
Remmy Nweke in Nairobi/ED, Ops
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Monday, December 10, 2018
Stage is set for Africa eCommerce 2018, Kenya agog - ITREALMS
The United Nations body responsible for helping leverage on trades,
the Conference on Trade and Development (UNCTAD) has concluded plans to host the
maiden edition of the Africa eCommerce Week in Nairobi, Kenya, reports
ITREALMS.
ITREALMS reports that under the theme “Empowering African Economies in the Digital Era”, Africa eCommerce Week is a response to the growing demand for e-commerce dialogues, as the digital and mobile revolution continues apace.
It comes at an opportune moment, given that the international community, regional organizations, and individual countries are exploring ways to advance development gains from the digital economy and thereby help achieve the ambition of the 2030 Agenda for Sustainable Development.
Moreover, the landmark African Continental Free Trade Agreement, signed in March this year, is expected to have a positive impact on intra-African trade. As trade increasingly moves online, there is a growing need to discuss the implications of e-commerce for African economies.
Already, in 2017, Africa had 21 million online shoppers – showing the enormous potential of the African e-commerce marketplace.
“Turning this tremendous opportunity into inclusive development requires a massive effort on the part of all of us – in Africa and beyond,” said UNCTAD Secretary-General Mukhisa Kituyi.
“We are at critical juncture – and that it is why UNCTAD decided to have a meeting in Africa, for Africa and by Africa, focused on harnessing the potential of digitalization and the mobile revolution.”
Chuks Egbune/GEE
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Thursday, January 04, 2018
Yudala to top Africa’s eCommerce profitability index
The Vice President of Yudala,
pioneer online and offline e-commerce outfit, Prince Nnamdi Ekeh, has predicted
that the company is set to top Africa’s electronic commerce (eCommerce)
industry on the path of profitability by 2020, reports ITRealms.
Speaking on the sidelines of Unusual Praise 2017, a gospel concert
hosted by the Catholic Church of Divine Mercy in Lekki, Prince Ekeh noted that
the facts and figures on ground show that Yudala is on track to set another
record in its journey in the Nigerian e-commerce industry.
“At Yudala, our strategy is clear
and distinct from anything else on offer in the market today. Our fusion of
online and offline is not only futuristic, but one that has being copied by
other global e-commerce giants. On the back of this, we have seen a consistent
growth trajectory that will see Yudala emerge as the first profitable Nigerian
e-commerce company by 2020,” Prince Ekeh said.
He further said, “… We are renowned
as arguably the most credible source of genuine products in the e-commerce
sub-sector today. Every item on the Yudala platform, online or offline, is
sourced directly from the manufacturers and this has clearly distinguished the
Yudala brand in the marketplace.
“In addition, we possess superior
logistics and delivery timelines that have endeared us to shoppers. As a
result, we have consistently seen repeat purchases from our customers. In most
cases, we have also been able to win over new shoppers, the majority of whom, having
patronized other platforms, have not looked back since their first experience
of Yudala. Aligned to the foregoing is the passionate, committed and highly
professional team we have in the company, all of whom have continuously
displayed the hunger and capacity to deliver on our mandate.
“Finally, we have God. You will
agree with me that, with all these factors in place, the sky is just the
starting point for us,” he enthused.
When asked if Yudala will follow
the example set with Unusual Praise
by supporting other religious concerts in future, Prince Ekeh revealed that the
company will be sponsoring about five other concerts in 2018.
“We have a budget for these
events and in 2018, we will be supporting other religious events, including
Islamic ones. Yudala is a platform for all and we respect the diversity of
faith we have in the country,” he said.
Launched a little over two years
ago, Yudala has more than held its own in Nigeria’s keenly-competitive
e-commerce sector, with the company’s futuristic fusion of an online platform
with a chain of brick-and-mortar stores located nationwide instantly setting it
apart from inception.
And despite the well-known
struggles of other established players in the sector, Yudala has continued to
post impressive results, a trend that has seen optimism of the company soon
turning the corner of profitability.
Continuing, he noted: “We are
aware of the challenges faced by players in the e-commerce sector. Research at
our disposal indicates that less than 30 per cent of African e-commerce startups
are profitable, with many of them hampered by lack of trust, shortage of
financing, logistical difficulties and the largely-traditional approach to
shopping still in play among these economies.
“Here in Nigeria, the case is
hardly different as we have seen many e-commerce start-ups exit the scene
prematurely while the older ones have also consistently posted huge losses.
“However, the story is different
at Yudala. This is down mainly to our sound business model and approach.
Indeed, while our investors expect us to deliver profits by 2022, our ambition
is to surprise them by achieving this milestone earlier,” he concluded.
Apart from its ambitious retail
roll-out strategy and network of physical stores which has helped the company
reach many unserved and under-served members of Nigeria’s over 190 million
population, Yudala has also been bold in making a statement of intent with its
emphasis on genuine products and best prices, aligned to a number of landmark
innovations and eye-catching strategies which has endeared it to an
ever-growing audience.
In addition to pulling off the
first recorded instance of a product delivery via drone in 2015 – a feat which
captured the imagination of the e-commerce world - Yudala has succeeded in
building up a steadily growing database of loyal customers, many of whom have
come to rely on the company for the assurance of genuine products and unmatched
best prices in the market-place which it stands for.
Earlier in 2017, the company
acquired Yes Mobile, a cosmopolitan high-value retail outfit with a
multiplicity of stores in Lagos in what industry watchers described as a
strategic duplex acquisition; one which went a long way in showing the level of
ambition and determination to lead in the retail space currently driving the
company.
Monday, July 27, 2015
Tech+ 2015: Nigeria mobile education hits 65 per cent
ITRealms:
The Managing Director, Jumia Nigeria, the online
e-commerce company, Nicolas Martin has
described the Nigeria mobile internet education as upbeat saying it is as high
as 65 per cent, reports ITRealms.
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He stated that Nigeria has much more to offer than people
outside the country think adding that with high level technology awareness one
does not need to be extraordinarily creative to explore and exploit the world
of opportunities that abound in the country.
Martin was speaking on the second day of the 2015 Tech+ Conference
and Exhibition which has the theme “Leadership in Digital Technology at Eko
Hotel and Suites, Lagos. He said even though
e-commerce is not as developed as it is in United States of America and
other developed world, it has a fair share of the Nigerian market.
The Chief Executive Officer, also told ITRealmsthat
what people outside know about Nigeria is Boko Haram and
Ebola which he said is largely untrue
and emphasized that what Nigeria requires
is good Public Relation.
According to the
Managing Director, Connect Marketing, Tunji Adeyinka, Tech+ Conference and
Exhibition is a place where new technology comes to life and new products are
unveiled. It is for knowledge sharing and networking for manufacturers,
software, hardware companies and even consumers.
This year’s Tech+ Conference and Exhibition, ITRealms
also reports, was powered by MTN Nigeria, a company that has continued to show
its footprint as a leader in digital technology. It provided key support for
this year’s event as a fulfillment of the company’s vision in the emerging digital
space.
Cyriacus Nnaji/GEE
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