" ITREALMS: Zenith Bank plc
Showing posts with label Zenith Bank plc. Show all posts
Showing posts with label Zenith Bank plc. Show all posts

Saturday, July 23, 2016

Zenith set to improve public wi-fi @ branches

Zenith Bank Plc has taken a position to better the lots of its customers by providing at several of its outlets with free Wireless Fidelity (Wi-Fi) among other public institutions, reports ITRealms:

The bank in a press statement made available to ITRealms noted that as far back as 2012 a survey of more than 10,000 Internet users in over 20 countries conducted by the Internet Society (ISOC) found that 83 per cent of respondents agreed with the statement that “access to the Internet should be considered a basic human right,” so essential has the internet become to everyday life.

Zenith also said that banking on this premise, the onus of providing Africans with internet has therefore rested on the shoulders of private and public spirited companies for the last 10 years.

Leveraging on this, Zenith Bank Plc said, it has taken broad steps by rolling out free Wi-Fi at several branches nationwide.

This, the bank stressed would enable people and customers in close proximity to perform a wide range of internet related activities such as app downloads, website browsing for information, online banking, online researching and many more.

Zenith equally said it has installed a wide-range free Wi-Fi hotspot covering the Lagos University Teaching Hospital (LUTH) and its environs, “to avail its people within the hospital’s vicinity with access to all the knowledge, tools and resources available online.”

The service, ITRealms gathered is accessible by simply entering your Zenith Bank Account number, noting that by visiting www.zenithbank.com/wifi customers could view all Wi-Fi enabled locations.

“It is expected that by providing free Wi-Fi, the bank is providing its customers with a distinct competitive advantage in the way that only free internet access can, as they are now empowered to innovate without the constraints of data costs,” an official statement from the bank said.


ITRealms recalls that Zenith Bank, established in 1990, has remained at the forefront of innovative technologies for the last 26 years, championing the effort to make banking simpler and continually leveraging technology, its people and services to achieve that goal.

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Saturday, August 24, 2013

Internet Banking: Zenith cautions on software token

The Zenith Bank plc has sounded yet another warning to its teeming customers on the Internet banking, especially on the use of its software token.

This is coming as ITRealms reports that Zenith Bank announced the reduction of transfer limit from N50,000 to N20,000.

In addition, Zenith Bank says that from January 1st 2014, the use of the software token will be discontinued for all internet banking transactions.

In a mail sent to Zenith Bank customers and made available to ITRealms, read thus:

“Dear Valued Customer,

“Please be informed that the daily transfer limit for the software token on internet banking has been reduced from N50,000 to N20,000. Consequently, only hardware tokens will now be used to authenticate transfers above N20,000 on internet banking.

“In addition, from January 1st 2014, use of the software token will be discontinued for all internet banking transactions.

“Kindly request a hardware token if you do not have one already. It is more efficient and secure, and enables you make transfers up to two million Naira, daily. There is no limit to the number of transfers you can make, so long as the maximum daily limit is not exceeded.”


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Thursday, March 28, 2013

Zenith Bank warns customers on fraudulent emails


Concerned with the avalanche of enquiries on electronic mails demanding some changes in Personal Identification Numbers (PIN) of customers, Zenith Bank plc, Thursday raised an alarm, warning customers to be wary of such emails.

ITRealms, learnt that Zenith Bank was overwhelmed by the number of customers reporting on these fraudulent mails to customers.

In an alert to customers, made available to ITRealms Thursday, 28 March, 2013, Zenith refuted the purported emails coming from them.

These emails, Zenith officials said, usually ask the customers to provide information such as Internet banking code, password, email address, email password, phone number, Automatic Teller Machines (ATM) Card PIN among others.

“Please note that Zenith Bank will NEVER request any update and/or personal banking details via email. Consequently, please DISREGARD all such emails as these are 'phishing' mails that may be used to defraud you,” part of the alert read.

And to help keep customers’ online banking experience completely worry free, Zenith advised them not to trust links in an email and as such DO NOT CLICK on them; Never give out personal information upon email request and personally type the web address for any site you want to visit on the web browser rather than clicking on a link sent through an email.
 

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