The Telecom Consumer Parliament (TCP) has marked its 80th
edition at a ceremony in the Federal Capital Territory (FCT) Abuja, just as the
Nigerian Communications Commission (NCC) has reassured on consumer-centric
stance, reports ITRealms.
The Nigerian Communications Commission, NCC, earlier today
hosted a broad spectrum of telecom consumers, operators and an array of other
stakeholders for the 80th Edition of the Telecom Consumer Parliament (TCP)
The event which took place at the Shehu Musa Yar’Adua
Centre, Abuja on Tuesday, saw the assemblage of broad spectrum of telecom
consumers, operators and an array of other stakeholders.
ITRealms reports
that in his opening remarks, the Executive Vice Chairman/ Chief Executive
Officer of NCC, Prof. Umar Danbatta who was represented by Mr. Sunday Dare, the
Executive Commissioner, Stakeholder Management at the Commission, recalled the
basis for the institutionalization of the TCP of NCC’s consumer-centric stance,
which the declaration of 2017 as Year of the Nigerian Telecom Consumer has come
to underscore.
Danbatta also said that the Year of the Nigerian Telecom
Consumer Programme is an offshoot of items 2 and 6 of the NCC Management’s
8-Point Agenda unveiled to the public in January 2016. These items speak to the
desire to improve the quality of telecom services; and the protection of the
consumer as the King, the lifeblood of the telecom sector in Nigeria.
The Year of the Nigerian Telecom Consumer Danbatta said is a
reiteration of NCC’s commitment to consumer empowerment and protection through
continuous improvement of qualitative, universal and affordable services; wider
consultative engagement of consumers to identify challenges, needs and desires;
as well as creating pervasive platforms for consumer information and education.
ITRealms recalled
that the Telecom Consumer Parliament is the flagship interactive programme of
the Commission instituted in 2003 to bring the regulator (NCC), operators and
consumers together to reflect on challenges of telecom operations and offer
solutions.
The Consumer Outreach Programme (COP) and Townhall Meeting (THM) are
the other two companion programmes designed by the Commission for the same
purpose of consumer information, education discussion and resolution of
challenges face by the consumers.
Uboshe Uboshe with additional report from Doris Minimah/GEE
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Pix: Sunday Dare, Executive Commissioner of NCC speaking during TCP@80
