Wednesday, January 21, 2009

Recession’ll inspire growth in IT – Ibelegbu

MANAGING Director, Task Systems Limited, Mr. Dave Ibelegbu, has said that the current wave of recession globally would inspire growth in the Information Technology (IT).

Deliberating on IT in a depressed economy, Mr. Ibelegbu expressed the confidence that the recession would propel good omen for IT sector, because “it would curb under utilization of available equipment, lay emphasis on appropriate technology and catalyze more creative and effective means of support.”

He also said that the norm today is for people to migrate to new and higher levels of technology as soon as the manufacturers announce and make such new stuffs are available in the market place.

“Most times migration is not based on the needs of the user thereby leading to under utilization,” he noted, stressing that there is hope that with less funds to sustain unnecessary migration, users would be forced to look inwards and use what they have maximally.

According to him, companies would then have to take support more seriously to ensure that productivity objectives are met on time.

He opined that companies would have to depend more on the experience and versatility of IT solutions companies that have proven track records, like Task Systems Limited.

“We have been providing solutions consistently and effectively to multinationals and blue chip companies for the past 20 years, and would remain key players even in a depressed economy,” Ibelegbu declared.

Anticipating challenges to be thrown up by the recession, he said that Task System has expanded its outlets and workforce in the New Year, with emphasis on engineering competencies.

Mr. Ibelegbu further revealed his company has set up the Task Solutions Group (TSG), a strong technical arm that is accredited by most Original Equipment Manufacturers (OEMs) to service their products in the country.

“The TSG runs a HP Support Centre, same for ACER, Toshiba, Zinox, APC and Microsoft. He said that the TSG operates a carry-in support centre in Lagos, Abuja, Port Harcourt, Calabar, Warri, Owerri, Enugu, Kano, Ibadan, and Benin,” he disclosed.

Additionally, he said, Task has set up a national helpdesk to manage the company’s contact center and ensure clients issues are properly closed out.

The Help Desk functions complement the software intervention, comprehensive and preventive maintenance services, networking etc for major companies like Shell, SNEPCO, ELF, Chevron, and so on, at all their locations in Nigeria.

“Task has over 150 engineers deployed on-site at these companies,” he said.

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