Samsung Electronics West Africa Limited (SEWA) has commenced
a replacement programme for the faulty Samsung Galaxy Note7 in Nigeria, reports
ITRealms.
Just as the electronic company said its differing the
official launch of the product, Samsung Galaxy Note 7 in Nigeria, but is accommodating replacement of the device eventhough its yet to launch officially into the local market.
ITRealms recalls that this is coming on the heels of the device
globally due to isolated battery cell problems.
On September 2, 2016, Samsung had announced an official
Galaxy Note7 replacement programme due to battery cell manufacturing error
which had led to a few reported incidents.
In a statement, the company stated that “since customers’
safety is top priority, all Galaxy Note7 purchased are eligible for replacement
regardless of the original place of purchase.”
"Although the Galaxy Note7 has
not been released in Nigeria, the current Galaxy Note7 users are kindly advised
to visit the nearest Samsung Authorized Service Centre for immediate assistance
about replacement program.
“We acknowledge the inconvenience this may have caused in
the market, but this is to ensure that Samsung continues to deliver the highest
quality products to Samsung customers. Samsung is completely committed to
fixing this problem and ensuring the highest level of safety and satisfaction
for its customers.”
Chuks Egbune/GEE
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