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Wednesday, August 23, 2017

9mobile apologizes over service disruption

The Emerging Markets Telecommunication Services Limited (EMTS), trading as 9mobile has apologized over the service disruption on its network on Wednesday, reports a ITRealms.

This, ITRealms gathered 9mobile witnessed network outage in one of its data centres which resulted in the service disruption. 

The Vice President, Regulatory & Corporate Affairs at 9mobile, Mr. Ibrahim Dikko, confirmed this to ITRealms, saying they were aware of the disruption and are working on it.

"We are aware that subscribers may be experiencing some disruption with voice, SMS and data services due to this technical issue," he said, assuring that 9mobile technical teams are currently working assiduously to resolve the issue within the shortest possible time. 

"We sincerely apologise for any inconvenience this may have caused our subscribers and we thank them for their patience and understanding," he said.

Chuks Egbune/GEE
ITREALMS ... everything news digitally!

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