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NCC frowns at elongated poor quality of service, says its ‘unacceptable”

The Nigerian Communications Commission (NCC) has frowned over the long duration of poor quality of service in the country, reports ITRealms.

Expressing this concern in Lagos at a media interaction on Tuesday, was the Executive Vice Chairman (EVC) and Chief Executive Officer (CEO), Nigerian Communications Commission (NCC), Prof. Umar Garba Danbatta.

According to him, the Commission has noticed an obvious deteriorating kind of quality of service and is working at encouraging the operators to change the situation for better.

As said by Danbatta, the deteriorating quality of service, is not acceptable to NCC under his watch.

“We have noticed deterioration of quality of service and it's not acceptable,” he declared.
Danbatta, a professor of telecommunications pointed out that the Commission is working in collaboration with the Mobile Network Operators in the country to correct this anomaly.

“There is a time line for this to be corrected,” he said, urging operators to brace up by raising their games in service delivery.

Prof. Danbatta has been the EVC of NCC since 2015.

Nonye Dom/GEE
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