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Monday, September 07, 2015

Mercury track, trace system to ensure visibility of parcels


 
Konga.com, Nigeria’s largest online mall, has said the newly unveiled Mercury, a software-as-a-service (SaaS) logistics management system will enable logistics, courier companies and their customers to track the exact location and status of their orders online, ITRealms reports.

The Director, Distribution  and Fulfilment  of the company, Wale Adisa,  disclosed that Mercury will employ basic hardware requirements of computers, printers, handheld scanners and will enable businesses to migrate from having to capture data manually, to a fully automated process guaranteeing better data fidelity.  According to him, the launch of Mercury is in line with konga’s mission to be “the engine of trade and commerce in Africa,” as it will facilitate the growth of logistics business in the country.

“Mercury’s robust track and trace system will allow for the full visibility of parcels and make for increased customer satisfaction, whilst facilitating automated cash reconciliation and reduced operational costs. With Mercury, these logistics businesses will have fewer issues to contend with,” he said.

He went further to say that Mercury is available free of charge with no conditions, constraints or limitations; he however mentioned that interested logistics companies must be NIPOST approved, adding that  interested companies should visit www.mercury.ng/ for more information on how to sign up for Mercury, ITRealms learnt.

The Chief Executive Officer of the company, Sim Shagaya, who made the announcement recently, revealed that Mercury was created by Konga’s Technology and K-Express teams. He said that Mercury evolved from Konga’s previous ‘Kollect’ Track and Trace’ logistics and transportation platform.   

“There are many small and large logistics companies today serving sellers on the Konga marketplace. Beyond this, there are hundreds of logistics companies that are licensed by NIPOST to do parcel delivery across Nigeria. As we engaged with them, we found that one consistent complaint these companies have, is an absence of a robust track and trace system. We decided to extend the proprietary technology we had built for KExpress and make it broadly available to all logistics companies - large or small - that need it, ” he concluded.

Cyriacus Nnaji
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