ITRealms, learnt that Zenith Bank was overwhelmed by the number of customers reporting on these fraudulent mails to customers.
In an alert to customers, made available to ITRealms Thursday, 28 March, 2013, Zenith refuted the purported emails coming from them.
These emails, Zenith officials said, usually ask the customers to provide information such as Internet banking code, password, email address, email password, phone number, Automatic Teller Machines (ATM) Card PIN among others.
“Please note that Zenith Bank will NEVER request any update and/or personal banking details via email. Consequently, please DISREGARD all such emails as these are 'phishing' mails that may be used to defraud you,” part of the alert read.
And to help keep customers’ online banking experience completely worry free, Zenith advised them not to trust links in an email and as such DO NOT CLICK on them; Never give out personal information upon email request and personally type the web address for any site you want to visit on the web browser rather than clicking on a link sent through an email.
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