Leading mobile operator in the country, MTN Nigeria Communications Limited has offered First City Monument Bank (FCMB) Plc, its Wide Area Network (WAN) solution to link the bank’s 89 branches nationwide.
The deal to last for five years is expected to improve the quality of services provided by the bank through the prompt provision of banking services.
Founded in 1982, FCMB prides itself as the first wholly owned merchant bank to be established in Nigeria before it acquired a universal banking license in 2001. A press statement made available to ITRealms Online, weekend, showed that the WAN solution provided by MTN would assist FCMB to enhance its customer experience, product and human capital development.
Speaking on the development, Head, Information Technology (IT) at FCMB Plc, Mr. Olayinka Oni, said the Wide Area Network solution would make better the quality of services rendered by the bank through the prompt provision of banking services and reduction on the time customers spend in the banking halls.
The solution, he also said, is the first of its kind to be adopted by any bank in the country, would reduce turn around time, improve transaction speed, and enhance customer satisfaction.
“It will also impact on long term increase in customer base and long term profit,” Oni said, describing it an exciting development.
“And we look forward to leveraging on the cutting edge Information and Communication Technology (ICT) facilities provided by MTN to offer our growing customers base the excellent services for which we are known,” he asserted.
Also commenting on the deal, the Chief Executive Officer, MTN Nigeria, Mr. Ahmad Farroukh noted that at MTN, they endeavour to leverage on their expertise in the area of telecommunications to provide avant-garde ICT solutions to a wide range of customers including progressive corporations such as FCMB.
“We design and deploy effective business solutions and ensure that services are available to sustain excellent service delivery on a consistent basis,” he said.
Farroukh reiterated that MTN Nigeria is the largest telecommunications company in the country with coverage in over 200 towns and more than 10,000 villages and communities across the 36 states of the federation.
“MTN has built in excess of 3,400 bases stations in Nigeria, and its 3,600 kilometres fibre optics superhighway is the largest private infrastructure of its kind in Africa,” he said.
According to him, MTN is poised to consolidate its achievements in telecommunications by offering superior ancillary products and services.
FCMB on the other hand has pedigree and reputation in the banking and financial industry further demonstrated in 2007, when it attracted over USD300 million in direct investments, as well as on-lending facilities from leading international institutions such as HCBC, CDC, OPIC and the IFC amongst others.
ITREALMS Online ... delivering news for ICT4D